Reprise Financial Reviews 22,801

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the loan application process clear and easy to understand. Many found the customer service exceptional, highlighting the personalized and knowledgeable assistance received, with quick response times and smooth transitions. The overall service is frequently described as excellent, with many people appreciating the efficiency and speed of funding, often receiving money in their accounts within days. However, some customers also noted issues with the payment process, mentioning daily interest charges and delays in processing payments which led to increased interest. A few people experienced difficulties with customer service, having to repeat their situation to multiple representatives or encountering issues with the online system.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpful, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Customers had positive experiences with user_experience. Reviewers consistently describe the process as easy,... See more

Payment

Consumers generally find the payment process to be positive, highlighting fast funding and quick deposits,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trust it’s what made me to apply with reprise, they are clear on how the process will be, they are professional and friendly, they make you feel confident about the process it feels like you are talki... See more

Company replied

Rated 5 out of 5 stars

It was great! First time ever doing a loan online. It was ver user friendly and when I needed help I received it from a life customer service responding in a polite and knowledgeable way. In less t... See more

Company replied

Rated 5 out of 5 stars

Ms. Stacey Dorsey was a complete joy to work with. Her personality and professionalism made this an amazing experience. I'm most grateful for all she did to make this by far the best loan experien... See more

Company replied

Rated 5 out of 5 stars

My overall experience was good with Reprise Financial and will definitely be using them again. It only took one day to get approved for a loan and fully funded in 2 days. Thank you for giving me a ch... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Loan Agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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Rated 5 out of 5 stars

Very impressive

Was so very helpful to me, was able to get me what I needed very helpful with working with me and out of all was an amazing team work to get things done and to get the loan to me fast. Very great experience and will be using them again in future.

April 24, 2026
Rated 5 out of 5 stars

The process was easy

The process was easy. All done online and over the phone so no hassles of running anywhere. I liked that a lot! The people I dealt with were very knowledgeable and friendly. The next time I need a loan I know who I will go to!

April 28, 2026
Rated 5 out of 5 stars

Despite my initial hesitancy

Despite my initial hesitancy, my positive experience came from a lender-client relationship that prioritized adaptive, relational service over rigid transactional protocols and offered a more flexible financial solution. This success, driven by customized, transparent, and educational support rather than mere efficiency, underscores my belief in personalized, "human-centric" approaches in modern lending. By combining rapid decision-making with clear, respectful communication and manageable, transparent terms, in accordance with best practices for a sound financial system, the lender addressed my needs and fostered trust, moving beyond the impersonal, inflexible structures often associated with traditional banking. The primary determinant for me in selecting this financing option was the ability to fully amortize the principal balance early without incurring punitive fees or accruing interest. I am only in debt due to an injury. I'll be back on my feet, and this loan allowed me room to breathe.

April 22, 2026
Rated 5 out of 5 stars

The process was very easy and quick

The process was very easy and quick! The two representatives that I spoke with were very kind and informative.

April 21, 2026
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Reply from Reprise Financial

We appreciate you sharing your feedback and are so glad to hear that you had a positive experience!

Rated 5 out of 5 stars

A pleasant experience

The agent Stacey Dorsey went above and beyond to help me get the loan ,and made the process painless as possible thank you Stacey

April 28, 2026
Unprompted review
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Reply from Reprise Financial

We appreciate you sharing your feedback with us and are so glad you had a positive experience!

Rated 5 out of 5 stars

Easy interest was a little high but…

Easy interest was a little high but thats expected

April 21, 2026
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Reply from Reprise Financial

Thank you for sharing your valuable feedback. If you have any questions about your application or our process, please don't hesitate to call our customer advocacy department at 833-731-3178.

Rated 5 out of 5 stars

Smooth and Simple

Everything went smoothly. I was able to speak with an agent on every phone call and had no complication's with communication. I received funds within 48 hours of signing the contract.

April 23, 2026
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Reply from Reprise Financial

We're happy to hear that everything went smoothly! We appreciate you taking the time to share your feedback with us.

Rated 5 out of 5 stars

The young lady that helped awsome me

The young lady that helped me. She was fantastic. Stayed on the phone until. Everything was verified. Very polite. I didn't read your review guidelines cause Everything wasn100%. Thanks i have informed a company that if someone is having difficulties to contact reprise.

April 23, 2026
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Reply from Reprise Financial

Thank you for sharing your valuable feedback!

Rated 5 out of 5 stars

Smooth

Everything went very smooth and quick, funds were available in my account within 2 days of contact.

April 22, 2026
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Reply from Reprise Financial

We appreciate you sharing your feedback with us!

Rated 5 out of 5 stars

Process was very easy

Process was very easy, the guy I worked with was knowledgeable, efficient, and didn't waste my time. The rate could have been a bit better, that's my main complaint. Other than that I got what I needed and would probably use them again to refinance(at a better rate!).

April 21, 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your valuable feedback. If you have any questions about your application or our process, please don't hesitate to call our customer advocacy department at 833-731-3178.

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