Reputation Studios Reviews 1,259

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I initially made a bad review on this company for delays in response to emails and for deducting €22 for returns then giving you store credit. After providing my 1 star review, they rectified my prob... See more

Rated 3 out of 5 stars

Jeans were great but I would recommend upping the sizes as these aren’t made for guys that don’t skip leg days. Return process has taken awhile also and I wasn’t made aware that the company only issue... See more

Rated 5 out of 5 stars

This is a revision of an earlier, poorly informed review. Without doing enough research, I asserted that this company produces the same cheap products found on sites like aliexpress and amazon. They s... See more

Company replied

Rated 5 out of 5 stars

At first i was very unpleased by the product received (was too big) so i wanted to make a return and get a refund but i didn’t understand their way to make all that so i contacted the support and we f... See more

Company replied

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4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 37% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I appreciate Reputation Studios

I appreciate Reputation Studios, best place to buy clothes and good qualities and good communication and much more, thank u very much reputation, I will always be here to shop 🤍🫶🏾

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Shipping took a while but it’s…

Shipping took a while but it’s understandeable since im located in italy, anyway packaging is great all arrived in perfect condition and the items are crazyy tuff, 100% recommend :)

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of pants a month ago

I ordered a pair of pants a month ago. I have not received a tracking number or the pants. I have sent 10 emails and received no response, but the money was deducted immediately.

January 6, 2026
Unprompted review
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Reply from Reputation Studios

We’re really sorry for the issues with your order and would love to help resolve this. We’ve sent you an email regarding your order, but haven’t heard back yet.

Could you please reply to our email so we can provide a solution as quickly as possible?

Rated 1 out of 5 stars

I didn’t get the product until now

I didn’t get the product until now. I ordered it in the beginning of December to get it until Xmas.
The helpline wasn’t helpful. I had to wait a couple days and a second remindermail was needed before the answer came. The answer wasn’t really helpful.chatbot?

December 5, 2025
Reputation Studios logo

Reply from Reputation Studios

Thank you for sharing your feedback - we're truly sorry for your experience.

Your order was placed during a very busy holiday period, and our support team was briefly unavailable around Christmas, with an automatic reply active. We responded as soon as we returned to the office, and we apologize if this delay made you feel unsupported.

Unfortunately, the shipping delay was caused by the courier and was outside of our direct control. That said, we completely understand how disappointing it is not to receive an order in time for Christmas. To make up for this, we processed a full refund to your original payment method, as you requested.

We genuinely take customer feedback seriously and are always working to improve both our service and communication.

Rated 5 out of 5 stars

Great company

Great company! Can't wait for my package to arrive! Ordered from them years ago and the jeans are still one of the best I have! Would recommend them to everyone

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

wonderful customer service

yes, so I was in a situation where I was traveling for work and I received an item a little later than expected and I got on with their health center and I was amazed by the customer service I experienced I was able to find a solution and I am proud to wear these jeans. Once everything is completely sorted I’ll try back again with an updated review!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

No better brand than this!

Reputation Studios consistently stands out as the premier brand in the streetwear industry, renowned for its exceptional customer service. With over six years of patronage since the brand’s inception as Lakenzie, I have witnessed their remarkable ability to adapt and evolve with the ever-changing trends. Their commitment to innovation and quality has earned them my unwavering recommendation to all my acquaintances.

June 6, 2025
Unprompted review

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