Resellers Room Reviews 

154
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the well-structured onboarding sessions that provide clear, actionable guidance for building a successful personal shopping business from scratch. Consumers consistently note that the team is extremely supportive, highly communicative, and always ready to answer questions while offering practical growth strategies and educational content. Though some reviewers were not happy with communication availability after joining, others felt that specific wholesale supplier expectations remained entirely unfulfilled during their membership. People also mentioned occasional friction regarding strict business agreements and difficulties in reaching support agents promptly after completing the initial setup phase.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being exceptionally helpful, patient,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the quick responses and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that onboarding is a... See more

Service

Clients share satisfaction on service, frequently praising the fast response times and professional support.... See more

Product

Reviewers mention positive feedback about product, noting that the workbook is great and offers a lot more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jumped on with the resellers room less than 2 weeks ago and I can only give credit to all involved. They have give me solid blue prints to start my personal shopping journey and opened more doors for... See more

Company replied

Rated 5 out of 5 stars

Just completed the onboarding call with Alfie, needless to say that he was ready to answer and questions or concerns and was happy to break anything down where there might have been uncertainty. The... See more

Company replied

Rated 5 out of 5 stars

Started with resellers 1 month ago give me all the learning i needed provided brilliant educational videos to help me and loads of other things helping me makes money and do what i love giving me al... See more

Company replied

Rated 5 out of 5 stars

There’s a real sense of community with the resellers room and we are enjoying the first step of the journey so far. They are professional, trustworthy and give great strategies to grow your business.... See more

Company replied


Company details

Written by the company

Resellers Room is a premium education and mentorship platform built for people who want to start or scale a luxury personal shopping and reselling business the right way. We exist to solve a simple problem: most people entering the luxury resale space lack structure, reliable suppliers, real guidance, and proven systems. Resellers Room provides all of that under one roof. Our members gain access to structured training, brand specific education, supplier connections across luxury, designer, streetwear, trainers, and activewear, and ongoing support designed to help them build a legitimate, sustainable business. This includes step by step onboarding, educational video content, written guides, real market insights, and one to one mentorship calls to ensure members are applying what they learn correctly. Resellers Room is built by the team behind an active luxury retail business, meaning everything we teach is based on real world experience, live suppliers, and current market demand. We do not sell theory. We teach practical execution, client acquisition, sourcing strategy, pricing, and long term brand building. This is not a get rich quick scheme, a shortcut, or a passive income promise. Success requires effort, consistency, and action. Our role is to provide the tools, education, and support to give members the best possible chance of success if they are willing to put the work in. Resellers Room is for people who want clarity, structure, and a professional approach to personal shopping/reselling.


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(154)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It was an absolute pleasure working…

It was an absolute pleasure working with the team — they were incredibly helpful and guided me through my journey kinda like a parent. I highly recommend them.

November 11, 2025
Unprompted review
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Reply from Resellers Room

Thank you! It means a lot to hear that our support made such a difference for you. We always aim to guide and encourage our members every step of the way, so it’s amazing to know that came through. Looking forward to seeing the results of your hard work

Rated 5 out of 5 stars

Starting the reselling room a week ago

Starting the reselling room a week ago, bit nervous at first with starting it. The boys have been really helpful always there for me if I need anything I need. Always helping me aching my goals

November 11, 2025
Unprompted review
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Reply from Resellers Room

Thank you for taking the time to leave this review! It’s amazing to hear you’ve felt supported right from the start, that’s exactly what we aim for. Starting something new can be daunting, but you’ve already shown great commitment and drive. Keep that momentum going , you’re just getting started. Big things are ahead.

Rated 5 out of 5 stars

Started with resellers 1 month ago give…

Started with resellers 1 month ago give me all the learning i needed provided brilliant educational videos to help me and loads of other things helping me makes money and do what i love giving me all the support i need

Really recommend to anyone wanting to start in this industry

November 11, 2025
Unprompted review
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Reply from Resellers Room

Thanks for the review Tommy! It’s amazing to hear how much you’ve learned already and that the resources have helped you start making money doing what you love, that’s exactly what we’re here for. Keep up the great work and stay consistent - you’re on the right path!

Rated 5 out of 5 stars

I joined a while back and the support…

I joined a while back and the support has been great! They encourage you to get working and make things happen. You’ve got to be willing and they certainly push you at resellers room. Top people, excited to see where it goes, would recommend but you gotta WANT it and go GET IT🙏🏼

Big Love guys.

Daeno @Desell sourced ✌🏼

October 20, 2025
Unprompted review
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Reply from Resellers Room

Thanks so much, Dane! We really appreciate your review and the energy you bring. You're spot on, success in this game comes down to drive and consistency, and you’ve got both from our team have seen! We’re buzzing to see how far you take it.

Rated 5 out of 5 stars

Highly recommended

Jumped on with the resellers room less than 2 weeks ago and I can only give credit to all involved. They have give me solid blue prints to start my personal shopping journey and opened more doors for me in a little amount of time then I could have ever wanted. Can only say a big thanks to all the team. I have followed all there systems and blue prints provided and just jumped of a great 1 to 1 onboard call with my new mentor Alfie who give me the full in & out of the industry. If anyone is looking on starting or has been for a while like myself I’d fully recommend jumping on with the resellers room - belter community to be apart off.

October 29, 2025
Unprompted review
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Reply from Resellers Room

Thank you for the great feedback Joe! We’re really glad to hear how much progress you’ve made already. Alfie and the team are glad to know we've helped you kickstart things the right way. Keep following the systems and putting in the work - you’re setting yourself up for big wins ahead!

Rated 5 out of 5 stars

good foundations to start your personal…

good foundations to start your personal shopping business. jack and ryan are great aswell, help you with questions and support all your needs. thanks

October 20, 2025
Unprompted review
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Reply from Resellers Room

Thanks Henry, can't wait to see how far you can take this!

Rated 4 out of 5 stars

Great service

It’s been like almost 2 months now since I joined and im enjoying it especially when I got to understand part of how it works. I haven’t got any sales yet probably coz i didn’t have the time to actually focus on it but I have faith I will. The community is amazing and you get to learn new skills but what I can say is when I first started we were communicating fine but after you join they are barely available, but big shout out to Alfie who managed to assist me with everything I needed

October 15, 2025
Unprompted review
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Reply from Resellers Room

Thanks so much for your review, Prince - we really appreciate you sharing your experience! It’s great to hear you’re enjoying the community and learning new skills. Once you’re able to put the strategies we discussed into place, we’re confident you’ll start seeing those sales come through.

Just a quick note too, our support team is available 24/7, and you also have ongoing 1-1 mentorship with Alfie whenever you need extra guidance. Keep up the great work, and we’re excited to see your progress!

Rated 5 out of 5 stars

Great support team

October 16, 2025
Unprompted review
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Reply from Resellers Room

Thank you so much for your review! We really appreciate the kind words, the support team is thrilled with the progress you’ve made so far. Keep up the great work!

Rated 5 out of 5 stars

Global Vaults review

There’s a real sense of community with the resellers room and we are enjoying the first step of the journey so far. They are professional, trustworthy and give great strategies to grow your business. The opportunities are massive and can’t wait to continue this experience, definitely worth the money.

October 15, 2025
Unprompted review
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Reply from Resellers Room

Thank you so much for your amazing review! We’re so glad to hear you’re enjoying the journey so far and finding value in the strategies and opportunities available. It was fantastic having you in the Resellers Room HQ recently - we absolutely loved your enthusiasm and energy! Can’t wait to see how your business continues to grow from here.

Rated 5 out of 5 stars

10/10 will give you the know how and…

10/10 will give you the know how and tools to make it in the resellers world! Trust your gut and ask them the important questions and you too will successful!!

August 20, 2025
Unprompted review
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Reply from Resellers Room

Thank you so much for the amazing feedback! We’re thrilled to hear you’re finding real value in the tools and knowledge we provide. Love that mindset, asking questions and trusting the process is exactly how success happens in the reselling world. Keep it up, and we’re excited to see your progress!

Rated 5 out of 5 stars

I joined jsut over a month ago as been…

I joined jsut over a month ago as been wanting to start reselling/personal shopping for a while but never knew how, spoke to Ryan at first and now Alfie, and I now have everything I need plus amazing support couldn’t be happier or recommend them enough

September 1, 2025
Unprompted review
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Reply from Resellers Room

Thank you so much for your review, Honor! We’re so glad to hear you’re enjoying the experience and feeling supported throughout your journey.

Alfie’s really pleased with the progress you’ve made so far from your recent 1-1 calls, keep up the great work, and we’re excited to see where you take things next!

Rated 1 out of 5 stars

A month ago I took an opportunity to…

A month ago I took an opportunity to join with resellers room as I’m currently on maternity leave wanting to earn extra income with spare time on my hands. Not even 24 hours later my circumstances had changed. I made contact with Ryan who runs the show, he did not respond the first or 2nd time I contacted. I have not used your services and now been slapped with a £1750 repayment plan for something that I’m not using. You have not been helpful in the slightest but more than happy to take the initial payment off me at the time. It’s poor and disgusting service and anyone that looks to join now you’ll be swayed to signing up and if you need help there after they won’t come back to you. No remorse or offering to help. I will now be taking this further as I explained previously.

September 1, 2025
Unprompted review
Resellers Room logo

Reply from Resellers Room

We’re really sorry to hear about your experience and the difficult circumstances you faced, that’s never the situation we want any of our members to be in. Our team did reach out following your initial message to offer support and guidance on how to make the most of the programme, even given your change in circumstances, to ensure you could still benefit from the resources available.

As outlined at the point of joining, access to our platform includes immediate disclosure of intellectual property, training materials, and business resources, which unfortunately means we’re unable to offer refunds once access has been granted.

Alfie also recently had a call with you to discuss new ways of moving forward and ensuring you’re able to get the most out of your membership going forward. Our support team remains available 24/7 and committed to helping you at a pace that works for you.

Please don’t hesitate to reach out so we can continue working together and make sure you get the best possible value from the programme.

Rated 5 out of 5 stars

I had always had an interest in getting…

I had always had an interest in getting into reselling and personal shopping but I found myself waiting and not starting as I was unsure of where to begin. I came across the resellers room in an ad I saw on instagram, I was already aware of them and morely trends but after watching the videos and their explanation on how they help they seemed they came across as the most serious company in this space and booked a call. Patrick explained everything in detail and gave me an offer, got started and through help from Francesca, I got my first 2 sales and profits in my first 2 weeks from my next work and my page. They’ve been really supportive and I’m gaining so pretty useful marketing skills. I have access to wide range of brands and even managed to get something nice for my mum as I have access to brands that she really likes for great prices. Hoping for more wins and new goals hit!

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Resellers Room

Resellers Room has been excellent in helping myself start my own reselling business. Ryan and his team are incredibly knowledgeable, supportive, and always quick to respond when you need help! They go above and beyond with 1:1 mentoring and are clearly dedicated to their students’ success. Highly recommended for anyone serious about getting into reselling 😊

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Best decision I ever made!!!

Been with resellers room about 4 months now and my experience couldn’t have been better! The whole team are so helpful and I really feel like part of the family - couldn’t recommend them more if you’re looking to start your reselling / personal shopping journey🙏🏼 Only regret I have is not starting with them sooner!!

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Biggest bunch of idiots going

Biggest bunch of idiots going, Full of shit, employed his little brother who just spams the groups with stupid stock and prices, Recently got called out for all the waffle they talk, Took money and didn’t deliver on a single thing, There ‘b2b’ website never has any worth while stock on it, They are partnered with other big resellers so you are competing against a wave of there network already, They don’t build a business plan, Everything in there groups that is ‘new’ and things people want are all with small profits on them and unable to build a brand with them, They don’t give you suppliers, If you do purchase just ask other memebers quickly for ALL the WTB/WTS groups and get the hell out of there asap, Just employing good looking birds now to cover the fact he’s scamming people 2K+ a time to get nothing in return, Biggest cappers on the net

July 3, 2025
Unprompted review
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Reply from Resellers Room

Hi Ben,

We’re sorry to hear about your experience and the way you feel. We take all feedback seriously and strive to provide value and transparency to every member of our community. From your comments, it seems there may have been some misunderstandings.

Every member is set up with an Aftercare Specialist who supports them on their reselling journey. New stock is added to our B2B platform weekly and we make very little or even no profit on many of these items in order to give new resellers an opportunity to access and sell stock via drop-shipping so they do not take on the risk of buying stock. We also want to make it clear that we are not partnered with any other resale companies. Also all new members received access to our e-learning which shares a list of over 50 verified suppliers.

Please reach out to us directly at info@resellersroom.com if you did not receive any of the above and wish to discuss this further!

Rated 5 out of 5 stars

This company has changed everything for…

This company has changed everything for me, from giving me all the tools I need to be successful to helping me get there they have done it all, especially Francesca, she has been there helping me from day one all the way from finding me the best suppliers to suit my needs to helping me out with my social media, couldn’t have done it without her.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic team

Absolutely fantastic & I genuinely really mean that ! Put me at ease from day one & know exactly what they’re talking about ! The best in the business & I’m honoured to be part of this team it means absolutely everything to me this ! Anytime I have a question Nathan, Ryan or another team member comeback to me straight away & give me an extremely in depth response ! Would -without a doubt- highly recommend 🫡🫡

June 4, 2025
Unprompted review

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