Resiclean Reviews 26

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute scam. My flat was not professionally cleaned at all and the letting agency retained 200£ from my deposit. Disgusting behavior. Don't trust their fake positive reviews.

Rated 5 out of 5 stars

Bernice, the MD of Resiclean,attended the clean on Saturday,as she was short staffed and they couldn't make the later slot in the afternoon already agreed on. We agreed to 9am which on paper was g... See more

Rated 5 out of 5 stars

I used this firm recommended by a friend I am a landlord and found this company super efficient they arrived on time the deep clean I booked was immaculate every corner cleaned properly and I was... See more

Rated 5 out of 5 stars

I have no words to describe my satisfaction with Resiclean. That was the best cleaning service I've had all over my experiences regarding my "end of tenancies" so far. I went to the flat twice during... See more

Company details

  1. Cleaning Service

Information provided by various external sources

Not only have we set the standards in the tenancy cleaning industry, we plan to raise it even further. Resiclean is available 24hrs, 365 days a year. All our cleaners are directly employed by us, whilst all are trained by our dedicated trainers, that means our standards are maintained throughout.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute scam

Absolute scam. My flat was not professionally cleaned at all and the letting agency retained 200£ from my deposit. Disgusting behavior. Don't trust their fake positive reviews.

May 24, 2017
Unprompted review
Rated 5 out of 5 stars

Good professional flexible service

House very well professionally cleaned. Quite flexible and personal attention. Carpet cleaning came out good too.

Happy Landlord, happy Tenant.

Deposit in the pocket.

January 7, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

I have no words to describe my satisfaction with Resiclean. That was the best cleaning service I've had all over my experiences regarding my "end of tenancies" so far. I went to the flat twice during the work to check it out and I was quite surprise with the quality of their equipments and the commitment in leaving each area in a spotless condition after cleaning. I'll definitely use it again in the future.

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Cleaning company of the moment and future!

"End of tenancy cleaning was great ! I booked three days in advance and they gave me a 2 day guarantee. Landlords asked for their number to clean his other two properties. Everybody's happy, thanks!" I am very happy with their service, I loved it so much, and I am going to continue having it!

December 15, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I really enjoyed having Resiclean for my end-of-tenancy cleaning. Professional, tailored cleaning with a great smile and for a good price. I am very satisfied with the cleaning quality and would definitely recommend them to everyone.

December 11, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Fantastic service from the inital call right through to the end product. My flat has never looked better. It was a pleasure dealing with Resiclean, the staff have such amazing energy. My place feels blessed.

December 1, 2016
Unprompted review
Rated 5 out of 5 stars

Can do attitude

Bernice, the MD of Resiclean,attended the clean on Saturday,as she was short staffed and they couldn't make the later slot in the afternoon already agreed on.
We agreed to 9am which on paper was going to be tricky,as my movers were moving me at 9:30am.
But everyone worked around each other with fun,politeness and dedication.
Thanks for a thorough clean and for making my move day go smoothly.
I managed to secure my full deposit back which is greatly appreciated.

November 29, 2016
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Recently used resiclean for a flat I had leased out. The were very professional and reliable. Great customer service with friendly and helpful staff. I am now moving back into a shiny clean flat for Xmas. Thx resiclean

November 29, 2016
Unprompted review
Rated 5 out of 5 stars

excellent service.

The service provided was excellent, professional and thorough. Bernice was very professional and extremely attractive.

November 15, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

Thank you for your feedback, its good to know we are in the excellence category..
We'll be sure to let Bernice know your feedback, although we might have to dampen it down a bit, we wouldn't want to loose her to Britains Next Top Model!

Regards
Resiclean

Rated 5 out of 5 stars

Fantastic and Attentive 5* Service

I recently used Resiclean as I was moving out of my flat. Before booking, I researched online for the best deals - I found some competitors which offered a cheaper price, so I spoke with Jonathan and he matched this price which I was thrilled about. The clean itself lasted around 4 hours (1 bed, bath, kitchen/living area) and I was thoroughly impressed with the result - it was worth every penny as the flat was sparkling and spotless. The team brought all of their own equipment and just got on with the job. They cleaned everything - the floors, the carpet, inside the cupboards/oven/fridge - it was fantastic. The apartment looked and smelt brand new.

If you're moving house - definitely use Resiclean, I know next time I move I will definitely be using the service again. Thank you Jonathan and team for all that you did!

November 5, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

Hi Adeline

Jon is a petty cool guy as he really does go above and beyond with our customers. There are cheaper cleaners out there, hundreds of them, even though we priced match on this occasion we wanted to show you just how good we really are.
Glad you're happy with the service.

Regards
Resiclean

Rated 5 out of 5 stars

Nice service

Responsive, professional and nice to deal with. I had to add one of the service "on the flay" and 5 minutes later it was sorted out.

November 1, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

Hi Fabio

So glad that you are happy with the service, even better that our guys sorted out the additional service for you so quickly.
Look forward in doing business with you again.

Regards
Resiclean

Rated 5 out of 5 stars

Definitely Recommended

Very happy with Resiclean. cleaners from the first call to get a quote to the very end the staff were professional and very easy to deal with. The clean exceeded our expectations and we will definitely be using them again in the future.

October 27, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

Hi Laura

Thank you very much for your review. We are glad that our team has exceeded your expectations, its the least we could do. We look forward in doing business with you again.

Regards
Resiclean

Rated 4 out of 5 stars

Good Service

Good service, nice people. Had a couple of issues with the cleaning for end of tenancy clean but it was sorted very efficiently and I received great service from Jonathan.

October 20, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

Hello Ms. Jas

Thank you for taking the time to leave us your feedback.
We are sorry for the couple of issues you experienced, at times there can be oversights but pleased we got these rectified to your liking.

Regards
Resiclean

Rated 5 out of 5 stars

Amazing service

Excellent work, fast, great quality and committed professionals!

October 20, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

Hi Marcelo

Thank you for taking the time to review us, we are committed and love reading that our customers find our business professional, fast and one of quality.
Thats music to our ears.

Regards
Resiclean

Rated 5 out of 5 stars

EXCELLENT

Resicleans service from start to finish was absolutely exceptional!
All customer service has been fantastic and the standard of cleaning was brilliant!
I would definitely use Resiclean again!

October 3, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

Hi Jessica

Thank you so much for your feedback, all our staff are exceptional which is the reason why our business then becomes exceptional.

Regards
Resiclean

Rated 4 out of 5 stars

Use Resiclean for an easy clean

Used for an end of tenancy clean. No problems at check out so obviously did a good job cleaning house and carpets. Some slight confusion over how long the clean would take & took a little longer than I had expected but all done satisfactorily.

October 2, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

His Ms Dolman.
Thank you for your review of Resiclean. Apologies about the confusion on the timeframes we like to make sure that the work is carried out to our highest standards, at times it can take us a little longer get the job done but pleased that your are satisfied with our work.
Regards
Resiclean

Rated 5 out of 5 stars

Great Service

Resi Cean recently did a clean for me on my two bed flat in Staines, great service. standard of cleaning was the best I have seen and excellent customer service. highly recommend them.

September 21, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

Hi Richard

Thank you for your feedback. It great to hear we are the best you have seen, we are slowly but surely raising the standards within the cleaning industry.

Regards
Resiclean

Rated 5 out of 5 stars

Amazing service

This cleaning company performed an efficient and high quality clean to our 4 bedroom house. I have jd other cleaning companies before that have not cleaned to a standard even remotely close to the standard of this clean. I would highly recommend this company to others. Really chuffed with the service!

August 1, 2016
Unprompted review
Resiclean logo

Reply from Resiclean

Hi Molly

Thank you for using Resiclean to carry out your end of tenancy clean for your student house. I hear our team had quite a challenge on their hands but to read your chuffed with our work and service, is music to our ears.

Regards
Resiclean

Rated 5 out of 5 stars

Another satisfied client

Hanna was polite and friendly. She only took 20 mins for a break in many hours. My bathrooms sparkle and although I pride myself on being a good home keeper, she got things really deep cleaned. I am too old to climb on chairs so parts of the apartment get left. Now I feel I can keep on top of it for the next few months. I will highly recommend Resiclean to my neighbours and friends. Thank you Hanna. Elisabeth Smith

July 26, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look