Respondent Reviews 

1,474
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 516 reviews, reviewers had a great experience with this company. Customers frequently praise the platform for its user-friendly interface, mentioning that finding and participating in engaging surveys is fun and straightforward. Many people highlight that the registration process is easy, allowing participants to smoothly join projects and receive fair compensation. However, some people mentioned that payment delays can occasionally happen after completing a study, making it frustrating to receive funds. Furthermore, some reviewers were not happy with the customer support, reporting that getting timely responses or reaching a real person is very difficult. A few users also noted frustrations regarding changes to payment methods and occasional technical glitches on the site.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, offers... See more

Payment

People report ambiguous experiences with payment, as some consumers highlight that receiving money is fast... See more

Website

Clients share ambiguous opinions on website, with some reviewers praising the user-friendly platform, fast... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some consumers reporting fast responses and... See more

Response time

Customers consistently note ambiguous experiences with response time, as some reviewers express frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have done multiple studies with Respondant. The studies have been engaging and I enjoy working with them. The only reason that I managing 4 stars instead of 5, is because there have been multiple pr... See more

Rated 4 out of 5 stars

Among all the services like this, this one pays the most. But actually getting and completing surveys is difficult. Getting paid is hit or miss. Many times I will get a note saying I'm getting paid... See more

Rated 4 out of 5 stars

I've been a Respondent user for 2 years and my experience overall has been great, really good opportunities and the client service is decent, fast response but most of cases they take the interviewers... See more


Company details

  1. Business Services

Written by the company

Respondent matches participants from around the world to high-quality, paid research opportunities


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(1,474)

576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not a bad experience at all

The actual survey was easy.Participation was super simple.I got an email saying, i've been chosen and I just completed an interview with AI nd I did it on my own time i just happen to have time, right when I got the email that I could have done it whenever but you take the chance of someone filling your spot all in all. It was super simple, though the only issue I might have is that I got an email a few days later saying that I she'll be looking for a gift card. Soon for my participation and it's good a few days and I still haven't heard from the gift card website, but some websites pay out almost. Immediately and others I've learned, take some serious time. So I guess I'll find out which one this is. Soon enough, but I knew that going into it. So it's not the end of the world.

July 3, 2026
Unprompted review
Rated 2 out of 5 stars

I’ve been taking part from respondent…

I’ve been taking part from respondent since March 2026. It’s very hit and miss however there is no one to discuss issues with and you get accepted to a job which is full you have then lost your number of applied for the day which seems unfair as it’s not your fault. They need to massively update the systems.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Respondent is great for earning extra cash on your time.

Respondent has been a great help to my life, it allows me to make some extra money on my own time and aid in research. It's a win win. I would highly recommend anyone with just a little bit of free time that wants to make some extra money to sign up. It doesn't cost ypu anything. Very happy I signed up, it's definitely not a waste of time.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use and well-organized platform

The application process was straightforward and easy to follow. The study instructions were clear, and the platform was simple to navigate. Uploading my responses was smooth, and the overall experience was well organized. I'm looking forward to participating in more research studies through Respondent.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible task studies! I keep getting invites in the middle of…

I keep getting invites in the middle of the night. 2am on average to do a task such as shop and video it and the during the day I try to do it like on my lunchbreak or that afternoon and the study is no longer available. Nor even 12 hours later is ridiculous.im considering not wasting my time apply for those type in the future. It has happen 4x in the last month! Not good. :(
I've also haven't received responses for studies that didn't pay me that I completed too.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Question upon answer

I liked that questions errr interactive ( even though it was ai, each next question were asked depending upon my previous answer

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Respondent is the best 👌

Excellent experience with Respondent! The study was interesting, the instructions were clear, and everything was handled professionally. Looking forward to receiving my payment and participating in more research projects in the future.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing website!

I love this website! I have done so many projects and the payments are so quick and really fantastic customer service.

July 6, 2026
Unprompted review

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