Response Plumbing Reviews 642

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

My first experience with Response plumbing. Dishwasher needed disconnecting as not working and awaiting a new one. Richard arrived promptly and carried out the work effectively. Also looked at a tap p... See more

Rated 5 out of 5 stars

Ii have used Response Plumbing for a no of years.They have installed 2 bathrooms,helped with s kitchen and resolved several plumbing problems.Richard and his team are prompt,reliable and complete wo... See more

Rated 5 out of 5 stars

We have had our bathroom transformed by Response Plumbing. We decided to replace our bath with a walk-in shower. The end result is amazing. Richard explained how the work would be done and he wasn't h... See more

Rated 5 out of 5 stars

I would highly recommend Richard and his colleague. They replaced a shower cubicle for me. They were punctual, polite and very hardworking. They did an excellent job replacing the old shower cubic... See more

Company details

  1. Plumber

Information provided by various external sources

Response Plumbing pride ourselves on being an efficient and professional company, we are a local company that boast a large customer base in and around the surrey area. We provide a reliable and quality service to all of our customers and with our wealth of experience, can offer you the complete plumbing service, from a leaking tap to a blocked toilet. All of our work is guaranteed for 12 months and we do not charge a call out fee.


Contact info

5.0

Excellent

TrustScore 5 out of 5

642 reviews

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Rated 5 out of 5 stars

We met a lovely guy Richard

We met a lovely guy Richard, who is very knowledgeable and extremely helpful. We were kept updated on all developments. The work was first class, clean and tidy. Very prompt response and friendly. Would recommend him and the company. Does what it says on the tin.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Replacement Shower Cubicle

I would highly recommend Richard and his colleague. They replaced a shower cubicle for me. They were punctual, polite and very hardworking. They did an excellent job replacing the old shower cubicle with a new one. They worked in a very clean and tidy fashion and taking away the old shower cubicle and packaging. I would use them again.
Mrs B.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Replacement shower cartridge.

After receiving a ridiculous quote from PlumbingForce, including 8 hours labour, I contacted Richard.
He obtained the replacement shower cartridge within a few days. He completed the job in under an hour and for a quarter of the price.
Highly efficient, helpful and recommended.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Dishwasher disconnection & tap replacement

My first experience with Response plumbing. Dishwasher needed disconnecting as not working and awaiting a new one. Richard arrived promptly and carried out the work effectively. Also looked at a tap problem and returned with a new tap 2 days later as agreed. Tap fitted in good time. Definitely a great plumber!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Leaking taps/New taps

I asked Richard to come and sort out some leaks I had. Last year he’d been able to fix my taps so I was confident he could do it again. My taps were over 10 years old so probably due for replacement.
When he arrived I decided to change 2 sets of taps. I like that there’s no hard sell or push to change. Richard would have done his best to fix my leaks again. Luckily he had some taps that I liked.
Despite me changing the scope of work Richard was able to sort me out and I’m pleased with my new taps.
Being a previous customer of Richard’s I know him to be knowledgeable, professional, courteous and efficient.
When you find a good person you trust them and Richard is the only plumber I would use.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Good reliable company

I would not use anybody else for plumbing problems. Richard is reliable and prompt in dealing with the problem. If you want a good job done and someone who actually cares I would recommend Richard and his team to everyone without hesitation.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Response Plumbing

We have used Richard from Response Plumbing for a number of years and have always had a very professional service.
His advice is always good he has a friendly manner and the prices charged are fair and reasonable.
On one occasion he saved us from having to replace an entire bathroom suite by suggesting and facilitating a none plumbing repair to a ceramic cistern.
We cannot recommend highly enough.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

I've never used Response Plumbing…

I've never used Response Plumbing before but certainly will when I have any other issues. Response time excellent and communication brilliant. Richard fixed problems with 3 toilets to my satisfaction and I will certainly recommend them to friends and family.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Quality and reliability

Ii have used Response Plumbing for a no of years.They have installed 2 bathrooms,helped with s kitchen and resolved several plumbing problems.Richard and his team are prompt,reliable and complete work to an exceptionally high standard to an extent we would not use anyone else!We highly recommend this company.
G.Roberts and G. Homewood

November 22, 2025
Unprompted review

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