Responsible Life Reviews 2,207

Tracy was brilliant from the first meeting, which was at our home, through some hurdles to the moment we completed. She was always only a phone call away to support, answer questions, and sort any problems that came along. I would definitely recommend Responsible Life and Tracy, who made us feel like we were important to her, and getting things sorted was never too much trouble, even when it was after normal work hours.

The experience itself was very trying but Tracy’s steadfast support and always quick response gave us confidence that we would achieve completion - we did and I doubt we would have managed it without her. It was an obstacle course throughout but Tracy made it happen. Thanks a million

I approached Resonsible Life with an enquiry regarding equity release and I was fortunate to speak with Susan Chessor. Susan is such an approachable woman and her knowledge is second to none 😃. She brought to my attention an issue on my credit file which I would never had known about if it wasn't for Susan which I am extremely grateful to her for pointing this out.
We decided together that the product was not suitable for me but in the future I would not hesitate in using Responsible life in the future as they are a fantastic company.
Thank you very much Susan and your team 😃

This has been a long process for us as we had a few hiccups ( ours !! ) along the way but Susan stuck with us and provided all the support and patience we needed. Explained everything in detail and kept in touch .Went the extra mile. First class. Thank you V & M

My wife & I have just completed our equity release with the professional guidance of Rebecca,
A very clear and concise experience

Superb support and guidance.

From the get-go, Paul appreciated the haste of this matter and attended accordingly.

Thank you

I contacted Royal London because I was giving consideration to releasing equity on my home. Nick Meeke was assigned to act as my financial advisor. His approach was both professional and friendly. Nick diligently and systematically gathered information pertaining to my financial situation and then detailed the various options open to me. Nick passed on information in an articulate, precise, and easy to understand fashion.
I decided to opt for equity release on my property - Nick arranged this and ensured everything progressed swiftly and without hitch. Nick provided updates at each step of the way. Overall, a very satisfying and stress-free experience. I would highly recommend the financial services of Royal London and Nick Meeke.

Tracy James is a great ambassador for Responsible Equity release. Explained everything clearly and followed through every step to the conclusion . Definitely recommend.

With my old house, a number of issues and conditions needed to be addressed, and at every turn, Kevin remained composed and supportive and provided me with the correct advice and guidance to achieve a successful outcome. Too, with a genuine, rare gift for making difficult, puzzling problems appear easily simple and comprehensible, he was more much than just a great help. Kevin was an International World Cup winning Captain that I was fortunate to work with!
Mr DS Evans. 14/07/2025

We have had an excellent experience using Responsible Life to help finance a property purchase. Everything was clearly explained, and we were made aware of any potential issues. Our advisor was always extremely helpful and was able to smooth out any hold ups regarding solicitors and communication. Thoroughly recommended.

So me and my wife met 'Paul Wrightson' an Equity Release Specialist and the title tells you everything. The man was very charming, polite, knowledgeable in his subject and a pleasure to meet him. He made us feel relaxed about what we were about to enter into. We were happy in his explanation of what was on offer and the process was completed without any hassle. Would recommend Paul to anyone who was thinking go down the same path. Thank you Paul.

Tim Burhouse was very professional, he seemed very knowledgeable about equity release and explained everything to us. He kept in contact throughout the whole process.

Angharad made the whole process very easy for us. She kept us informed at every stage and was very quick to reply (and patient) when we had any queries. I would not hesitate to recommend this company and Angharad in particular.

Tracey James was brilliant from start of the process to the finish.She was very informative and answered all our questions in a way that not only explained the answer but also put our minds at rest.

The gentleman who first visited me, mr David la Hay was absolutely incredible,he explained everything in easily understood language thus enabling me to feel confident with the whole process, Mr Le Hay is a great ambassador for your company and because of his initial contact I decided to take this matter through to fruition. Thankyou mr Le hay.

Our advisor Dave Long made the whole process for us very very easy. His knowledge enabled us to make the perfect decision to suit our needs. The process was simple and we were kept advised by Dave at every stage. Would highly recommend Dave Long

Sharon Coatalan epitomises what is required in any financial advisor. Extremely diligent and trustworthy, Sharon also has a very agreeable manner, which made her a pleasure to deal with. I can’t say that about a previous failed experience with another company. Sharon was a breath of fresh air, remaining patient and accommodating throughout my complex case. Her support was invaluable and I recommend her highly.

Glen Pennington was exceptionally helpful, proactive and understanding throughout the whole process. He is very knowledgeable and obviously experienced. He managed any issues calmly, patiently and efficiently and was always accessible. We felt very comfortable that we could put our trust in him. Very impressed and grateful.

We used Glenn Pennington as our advisor.
Glenn was very professional and helpful throughout the process.
We would thoroughly recommend him and Equitable Life.