Restfully Inc. - Sleep Support Reviews 6

TrustScore 4 out of 5

4.0

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Personalized sleep support for you child, anytime & anywhere. Solve sleep disturbances quickly and receive on-going parental support as your child grows. Expert sleep support is right at your fingertips through the Restfully App. Connect with your Pediatric Sleep Expert immediately and begin solving sleep issues. Whether it’s night wakings, longer naps, sleep regressions, or the guidance you need to form healthy sleep habits, we’re ready to support you throughout your parenting journey.


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4.0

Great

TrustScore 4 out of 5

6 reviews

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Rated 5 out of 5 stars

Infant sleep wizard

My sons sleep was all over the map. I was beyond exhausted. I had googled all there was to google and read all the books I could manage. I simply didn’t have the bandwidth to digest anymore comprehensive material. A friend suggested that I try a sleep coach from Restfully. Well I did and wow! Best money I’ve ever spent. I tell every new mom I know about the support I got (and continue to receive) from Restfully. My sleep coach created a simple plan for me to follow and provided support in real time. Total game changer. More sleep for me makes me a better mom!

July 31, 2022
Rated 5 out of 5 stars

Exhausted parents, you want to work with Restfully!

I reached out to Restfully out of desperation and exhaustion and was not disappointed! Our consultant was so helpful and available with every question we had about our baby’s sleep. She listened to our needs, developed a plan, and together we were able to execute. This is our second baby so we thought we knew what we were doing but they are SUCH different sleepers. Our consultant helped us get a handle on what was going on and get us feeling rested in just a few weeks!

July 27, 2022
Rated 5 out of 5 stars

Hiring Restfully was one of the best decisions I’ve made for my family.

Restfully is a godsend! I used Restfully for help with both of my children’s sleep - the consultants are knowledgeable, very responsive and engaged and great at customizing plans for your specific child’s needs. I have also contacted my consultant for follow up questions after our engagement officially ended and found her to be super supportive and helpful to point me in the right direction as my kids entered new phases. I would highly, highly recommend.

July 27, 2022
Rated 2 out of 5 stars

Generally disappointed

UPDATE: I'm compelled to add to my review (and edit a few typos) based on the company reply below.

In re-reviewing my child's sleep data from this time period (to ensure that my experience was as I have reported in this review, which it is), I can see that the app experience has changed substantially, so my assessment there is no longer relevant.
--
ORIGINAL REVIEW: I was generally very disappointed with my experience. Prior to signing up, I reached out specifically about if my issue (frequent and loud, but short lived night wakings) was too "small" and was assured that was not the case. After my first conversation with my coach, she basically summarized our situation as "not that bad compared to other babies" and primarily offered advice and guidance that I had heard or read before. I also wished for a bit more interaction with my coach, but our time zone difference and the fact that our conversation was primarily in the app, made that difficult.

Which brings me to another disappointment: the app was TERRIBLE. It was buggy, didn't allow for notifications from messages, was hard to use, and buried anything actually useful.

I thought this service, because it was from a bigger company, would be more helpful, but I wish I had paid for a social media based, influencer-style sleep consultant instead.

July 26, 2022
Restfully Inc. - Sleep Support logo

Reply from Restfully Inc. - Sleep Support

Hi there,
My name is Vince Loughlin, the CEO of Restfully. I am so unbelievably sorry that we let you down so considerably. Clearly some serious balls were dropped as there is no reason your app experience and timezone difference should have not impacted our On-Demand support to you. Although your child's sleep data show significant improvement I would really like to rectify this, if possible. Please email me at help@restfullysleep.com and we can find a time to jump on a call. More than happy to do whatever it takes to make this right.

Rated 5 out of 5 stars

Amazing company with amazing founders

I have worked with Restfully since it’s very beginning and I keep coming back because they’re just amazing. With the help of restfully I have gotten both my daughters to sleep amazing pretty much anywhere. They follow the science and healthy sleep habits which have proven to work. My kids behave beautifully for their age and I believe is mostly due to them being well rested. Restfully doesn’t just help you or your kids sleep better they give you the tools and knowledge to do it on your own. I feel confident in my decisions when it comes to sleep thanks to Restfully. If I ever have any more kids you best believe I’m coming back to Restfully.

July 21, 2022
Rated 5 out of 5 stars

I had great experiences with your team…

I had great experiences with your team for my two daughters , a one year old and a 7 year old. Both sleep trained when they were about 10 months old. My 7 year old sleeps really well and I need to wake her up for school at 7 and if there is no school she can easily sleeps until 8/9 am for 11 to 12 hours. My 1 year old sleeps for 14 hours including 12 hours of continuous night sleep 6 pm to 6 am with no night feeding and two naps.
I am so glad that I got to know Arielle 6 years ago and then Shellee recently.

July 15, 2022

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