While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid at all cost/Cheap Chinese Imports

I ordered from a UK based company or so I thought. Upon placing an order I was told delivery would be in 1-3 days, it took over 2 weeks to arrive as came from China and was clearly a cheap product & not what was ordered.
Their website states all orders come with a prepaid return label and all orders can be returned within 30 days for any reason. This is a lie.
No return label and RestoraLUX say that I can either accept a 30% refund or pay to return the order to China.
I have disputed the order with my credit card provider.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

The website states that they are uk…

The website states that they are uk based, deliveries will take 5 to 7 working days and that they offer free 30 day easy returns. This is all lies.
The order I made was shipped from China and took over 2 weeks there was no return label and now they are refusing to give me a refund.

June 23, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look