The operator didn’t really do the laser carefully, my package was full face & neck&brizillian, the whole process took only 5 minutes. She just tapped on my skin for a few times and then tell me that t... See more
Company replied
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Edited Review This review was initially for a bad experience I faced with one of the procedures. I have had this exact procedure done before and have never faced an issue previously. I... See more
Company replied
Having such great experience with my laser treatments, minimal pain and session is so quick I can do it during work - as located so close to my office. Through my points I've also been lucky enough to... See more
Company replied
great experience! The girls made me feel so comfortable
Company replied
Company details
About Results Laser Clinic - Sydney CBD
Written by the company
We're committed to delivering real results! Results Laser Clinic is committed to making you look and feel your very best. Offering affordable Laser, Skin & Cosmetic treatments that deliver effective results every time! We are a results driven company focused on building confidence in your skin & body
Contact info
261 George St, Sydney, 2000, Sydney, NSW, Australia
- (02) 7809 8867
4.4
Excellent
163 reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Results Laser Clinic - Sydney CBD
Hi Steph ,
Thank you for taking the time to review Results Laser Clinic.
Our team strive to always deliver 5 star client experiences. We are glad to hear you have had a comfortable experience.
Thank you for your lovely feedback.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Very Good 😊 I'm happy with the service!!
May 4, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi Diana ,
Thank you for taking the time to review Results Laser Clinic.
Our team strives to always be polite and work hard to deliver amazing results for our clients.
Thank you for your kind words. We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Excellent job
April 23, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi Olivia ,
Thank you for taking the time to review Results Laser Clinic.
Our passionate team pride themselves in providing 5 star client experiences! Thank you for your review, we always aim to deliver attentive, professional and great service.
We look forward to seeing you soon.
Kindest,
Results Laser Clinic
Client Experience Team
Really perfunctory operator
The operator didn’t really do the laser carefully, my package was full face & neck&brizillian, the whole process took only 5 minutes. She just tapped on my skin for a few times and then tell me that this part is done…… told her that she should do the laser more carefully but still just tapped a few times on my skin and told me that it’s done
April 26, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi,
Thank you for taking the time to review Results Laser Clinic.
We sincerely apologise for the inconvenience caused. Your feedback is incredibly important to us and the client experience team would like to speak to you immediately.
May we ask you please email feedback@resultslaser.clinic with your details.
We look forward to hearing from you.
Kindest,
Results Laser Clinic
Client Experience Team
Great service
Superb customer service and comfortable treatment session. The therapist even accommodated me with a same day facial treatment request and guided me through a treatment plan for my skin issues.
April 15, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi Mic ,
I hope you are well and thank you for reviewing Results Laser Clinic.
We are thrilled to hear our passionate therapists have made you feel comfortable and addressed your skin priorities while being professional.
Thank you for your kind words, we look forward to seeing you soon.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Sydney CBD
Hi Vivian ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
The therapist was lovely and very…
The therapist was lovely and very welcoming. However the aircon issue is still not fix. Quite uncomfortable on hot days I feel sorry for the clients with long appointments and for the staff too.
March 26, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi Jessica ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Comfortable and patient hearing
I was made very comfortable and great job done by the Irish nurse. Thank you so much.
February 29, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi Ashita ,
Thank you for taking the time to review Results Laser Clinic.
Our team strive to deliver excellent customer service. Thank you for recommending our clinic, our therapist appreciate your kind words. We look forward to seeing you again.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Sydney CBD
Hi There ,
I hope you are well and thank you for reviewing Results Laser Clinic.
We are thrilled to hear that you have had a great first time experience with Laser Hair Removal at our clinic.
Thank you for your kind words, we look forward to seeing you soon.
Kindest,
Results Laser Clinic
Client Experience Team
Megan was absolutely lovely
Megan was absolutely lovely! She was gentle with the laser treatment and very patient. 5 stars all to her
February 22, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi There ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Only reason I go here is Laura
Only reason I go here is Laura, great service and very professional
February 20, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi Jessica ,
Thank you for taking the time to review Results Laser Clinic.
Our team strives to always be professional, pay great attention to detail and deliver great service.
Thank you for your lovely words.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Sydney CBD
Hi Phlengphin ,
Thank you for taking the time to review Results Laser Clinic.
Our passionate team pride themselves in providing 5 star client experiences and exceeding expectations.
Thank you for your kind words, we look forward to seeing you soon.
Kindest,
Results Laser Clinic
Client Experience Team
horrible experience
I cannot express enough my utter disappointment and frustration with Results Laser Hair Removal clinic. This establishment has proven to be nothing short of a scam, providing false terms and conditions, exhibiting deplorable customer service, and engaging in disrespectful behavior. My experience with them has left me feeling scammed, mistreated, and robbed of approximately 750AUD.
First and foremost, Results Laser Hair Removal intentionally provided me with false terms and conditions, conveniently omitting crucial information. This deliberate deception is an outright scam, preying on unsuspecting customers like myself. It is evident that their primary concern is profit, rather than ensuring transparency and fair treatment for their clients.
To make matters worse, their customer service is appalling. During a phone call with one of their consultants, I was subjected to derogatory remarks and name-calling. It felt as if I was speaking to an individual who viewed their job as a form of punishment. Right from the beginning of the call, it was evident that the representative had no intention of helping me, instead opting for sarcasm and denying any responsibility. It is disheartening to encounter such unprofessionalism and disrespect as a paying customer.
To further exacerbate the situation, when I requested a copy of the contract specifying the expiry date, Results Laser Hair Removal callously declined my request without providing any valid explanation. This refusal to provide a simple document demonstrates their unwillingness to be transparent and suggests they have something to hide.
In a shocking turn of events, Results Laser Hair Removal canceled my credit, which I had already paid, without notifying me of its impending expiry. This callous action left me feeling scammed and robbed of a significant amount of money. It is utterly unacceptable for a business to engage in such unethical practices, preying on unsuspecting customers who trusted them with their hard-earned money.
In conclusion, my experience with Results Laser Hair Removal has been nothing short of a nightmare. Their fraudulent practices, terrible customer service, disrespectful behavior, and lack of transparency have left me feeling scammed and violated. I strongly caution anyone considering their services to steer clear of this establishment. Save yourself the financial loss, emotional distress, and mistreatment by seeking a more reputable and trustworthy provider for your laser hair removal needs.
I've got the reply from them asking for email with all the contact details. 6 months after nobody contacted me still.
July 23, 2023
Unprompted review
Reply from Results Laser Clinic - Sydney CBD
Hi,
Thank you for taking the time to review Results Laser Clinic.
We sincerely apologise for the inconvenience caused. Your feedback is incredibly important to us and the client experience team would like to speak to you immediately.
May we ask you please email feedback@resultslaser.clinic with your details.
We look forward to hearing from you.
Kindest,
Results Laser Clinic
Client Experience Team
the staff is not well trained compared…
the staff is not well trained compared to other branch.i have so many missing spot !
January 25, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi ,
Thank you for taking the time to review Results Laser Clinic. We are sorry to hear that you are not happy with the service received.
The client experience team have your details and will be in contact to discuss your experience.
We look forward to speaking with you.
Kindest,
Results Laser Clinic
Client Experience Team
staff were very friendly and kind
staff were very friendly and kind! good attitude, customer service
The clinic was clean and maintained well
January 31, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strive to be accommodating with all of our clients.
Thank you for your lovely words.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Very efficient and friendly!
January 6, 2024
Reply from Results Laser Clinic - Sydney CBD
Hi Salimata ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Been going for years amazing results…
Been going for years amazing results every time 💖
December 29, 2023
Reply from Results Laser Clinic - Sydney CBD
Hi Lana ,
Thank you for taking the time to review Results Laser Clinic.
We appreciate your years of loyalty with us and love hearing how you are happy with our service and your real results. Our team strive to always be professional and lovely to all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Highly recommend expertise for an instant confidence boost!
Walked into this shop and experienced a laser and beauty service. A special thanks to Roxyl (beauty therapist) who is very welcoming demeanor and skillful hands exceeded my expectations.
Roxyl is an outstanding beauty therapist who delivered an exceptional laser and beauty service. Her expertise and attention to detail were evident throughout, ensuring a relaxing and comfortable experience. I highly recommend Roxyl for anyone seeking quality beauty treatments, as her professionalism and results truly set her apart.
The results speak for themselves—flawless and rejuvenated skin. A delightful surprise that turned a random visit into a beauty haven. Highly recommend her expertise for an instant confidence boost! Keep up the good work.
December 16, 2023
Unprompted review
Reply from Results Laser Clinic - Sydney CBD
Hi Gem ,
Thank you for taking the time to review Results Laser Clinic.
Our team strive to always deliver 5 star client experiences. We are glad to hear you have had a calm and easy experience.
Thank you for your lovely feedback.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
10 out of 10
Suuuuuch amazing staff and welcoming here. So professional and results are great.
November 28, 2023
Reply from Results Laser Clinic - Sydney CBD
Hi Madde ,
Thank you for taking the time to review Results Laser Clinic.
Our team strives to always treat clients with respect and work hard to deliver amazing results.
Thank you for your lovely feedback. We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Sydney CBD
Hi Huma ,
Thank you for taking the time to review Results Laser Clinic.
Our team strive to always deliver 5 star client experiences.
Thank you for your lovely feedback.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
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