Results Laser Clinic Reviews 

11,315
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Many customers consistently praise the staff for their friendly and professional demeanor, highlighting their expertise and the positive atmosphere they create. Reviewers frequently mention feeling well-cared for and appreciate the effective treatments received, often noting excellent results and support from the team. However, some people were dissatisfied with the service, experiencing issues such as ineffective treatments, lack of progress, or even adverse reactions. Customers also reported very poor customer service, with difficulties contacting the company, unanswered calls and emails, and unhelpful or rude interactions from both clinic staff and head office. Many reviewers expressed frustration with long wait times, cancelled appointments without notice, and a general lack of care or compassion regarding their concerns and prepaid packages.

What people talk about most

Service

Customers express significant dissatisfaction with the service, citing issues such as last-minute appointment... See more

Staff

People report ambiguous experiences with staff, with many reviewers expressing significant dissatisfaction... See more

Customer service

Clients share negative opinions on customer service, with many reviewers describing it as terrible, poor, and... See more

Customer communications

Users describe negative interactions with contact, often experiencing difficulties reaching the company and... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting that their concerns and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff are friendly and nice. Not sure with the less than 2 minutes total actual service for full brazilian and underarms though. Hoping for good results.

Company replied

Rated 5 out of 5 stars

I have been seeing Liana for my cosmetic injectables for years now. I wouldn't trust anyone else! Not only has she corrected previously uneven results done elsewhere but she has worked with me to crea... See more

Company replied

Rated 5 out of 5 stars

Hi Jules, I’m currently away on business and felt the need to write this to you! I just wanted to say a huge thank you to you and all your team at Results Laser.I genuinely appreciate the care,... See more

Company replied

Rated 5 out of 5 stars

The staff here are so lovely (Werribee Pacific), and are committed to giving an effective treatment that they talk through so you know exactly what they're doing. Quick procedure expertly done. Won't... See more

Company replied


Company details

  1. Laser Hair Removal Service
  2. Cosmetics Industry

About Results Laser Clinic

Written by the company

resultslaser

We're committed to delivering real results! Results Laser Clinic is committed to making you look and feel your very best. Offering affordable Laser, Skin & Cosmetic treatments that deliver effective results every time! We are a results driven company focused on building confidence in your skin & body



Contact info

4.0

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(11,315)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly professional staff

The staff are accommodating with appointments and so friendly and professional. There’s always a smile on arrival.

May 30, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Rachel ,

I hope you are well and thank you for reviewing Results Laser Clinic.

We are thrilled to hear our passionate therapists have made you feel comfortable and addressed your skin priorities while being professional.

Thank you for your kind words, we look forward to seeing you soon.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 4 out of 5 stars

The Staff is very kind and friendly.

The Staff is very kind and friendly.
they made me feel very relaxed. Gave lots of information and the laser treatment was very well done.

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Yen ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Very satisfied

Very satisfied

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Rana ,

Thank you for taking the time to review Results Laser Clinic.

Our team strives to always be polite and work hard to deliver amazing results for our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Great service

Great service

May 29, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Sandra ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strive to be accommodating with all of our clients.

Thank you for your lovely words.
We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

A girl was so nice and helpful

A girl was so nice and helpful

May 29, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Rosemary ,

Thank you for taking the time to review Results Laser Clinic.

Our passionate team pride themselves in providing 5 star client experiences and exceeding expectations.

Thank you for your kind words, we look forward to seeing you soon.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

The staff were lovely

The staff were lovely, they made me feel very relaxed. Gave lots of information and the laser treatment was very well done.

May 29, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Melissa ,

Thank you for taking the time to review Results Laser Clinic.

Our team strive to always deliver 5 star client experiences. We are glad to hear that we have delivered great service and that you love your results.

Thank you for your lovely feedback.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Excellent

Excellent!
Had my laser done and The staff was efficient,
friendly and very thorough in performing the task.

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Joanne ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Always love the service

Always love the service! Thank you so much 😘

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Arianne ,

Thank you for taking the time to review Results Laser Clinic.

We strive to deliver a 5 star experience through knowledge and expertise to achieve great results.

Thank you for your support, we look forward to seeing you at your next appointment.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

The beauty therapist is so good and…

The beauty therapist is so good and nice to deal with highly recommend her.

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Donna ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Excellent information wonderful…

Excellent information wonderful experience thank you

May 31, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Sue,

Thank you for taking the time to review Results Laser Clinic.

Our team strive to always deliver 5 star client experiences.
Thank you for your lovely feedback.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Clean facility. Ease of booking appointment

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Vicky ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

BEST RESULTS FROM RESULTS LASER CLINIC

Compared to other shops, this shop definitely exceeds my expectations. Aside from the excellent service that I had, your staff is really friendly and accommodating. Especially the one who catered me last session. Sorry I forgot the name. But still she’s the best. Will definitely recommend to others!

June 4, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Rowanamii,

Thank you for taking the time to review Results Laser Clinic.

Our team strives to always be polite and work hard to deliver amazing results for our clients.

Thank you for your kind words. We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Trinity was amazing

Trinity was amazing

June 4, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Lidya ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

great experience!

great experience! The girls made me feel so comfortable

June 4, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Steph ,

Thank you for taking the time to review Results Laser Clinic.

Our team strive to always deliver 5 star client experiences. We are glad to hear you have had a comfortable experience.
Thank you for your lovely feedback.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

The therapist was very professional but…

The therapist was very professional but warm and friendly at the same time. Had a beautiful experience receiving the therapy

June 4, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Mandeep ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strive to be accommodating with all of our clients.

Thank you for your lovely words.
We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Excellent service the consultant that…My consultation

Excellent service the consultant that performed my treatment was very good and really helpful. I would highly recommend them.

June 4, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Molly ,

Thank you for taking the time to review Results Laser Clinic.

Our team strive to deliver excellent customer service. Thank you for recommending our clinic, our therapist appreciate your kind words. We look forward to seeing you again.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Amazing as always

Raph has always made my visit worth. I've been getting my laser with her for a few months and she's absolutely lovely

June 4, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Tanveer ,

Thank you for taking the time to review Results Laser Clinic.

We are so glad to hear you loved our Laser Hair Removal treatment and service. Thank you for your kind words and recommending us to others.

We look forward to seeing you at your next appointment.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Excellent service!

Excellent service!

June 4, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Supattra ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!

June 3, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Yadira ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strive to be accommodating with all of our clients.

Thank you for your lovely words.
We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Really good experience

I had a really good experience with Havva. She is very thorough and made me feel very comfortable. From now on I will be booking with her!

June 4, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi ,

Thank you for taking the time to review Results Laser Clinic.

Our team strives to always be polite and work hard to deliver amazing results for our clients.

Thank you for your kind words. We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

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