RWL Reviews 

608
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app for its ease of use, variety of workouts, and comprehensive features, including nutrition advice and recipes. Many people highlight the supportive community and the helpful, motivating staff as key factors in their positive experience. The product is often described as life-changing, helping users build healthy habits and achieve their fitness goals. However, some customers also noted issues with the app being glitchy and customer support not being fit for purpose, particularly regarding accessing specific content or managing subscriptions.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the app motivating, easy to... See more

Application

Clients share positive opinions on the app, with many considering it the best online fitness app they've... See more

Staff

Users describe positive interactions with staff, highlighting their approachability, responsiveness, and... See more

Product

Consumers find the product to be positive, highlighting the wide variety of workouts, programs, and delicious... See more

Subscription

Customers had positive experiences with their subscriptions, with many expressing satisfaction and loyalty... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a member since start of 2019 and have not looked back. It is the best fitness platform around, a workout style to suit everyone from beginner to advanced. Nutrition advice, eating plans and recip... See more

Company replied

Rated 5 out of 5 stars

I've been with RWL for over a decade now. They've helped me stay active and healthy through two pregnancies and postpartum, lockdown, and now working full time with small children. Each program offers... See more

Company replied

Rated 5 out of 5 stars

Really positive messaging, across nutrition and working out. Tried a few recipies and they have all been great. The total reset plan is achievable, 25min sessions 4 times a week and the motivational m... See more

Company replied

Rated 5 out of 5 stars

The best fitness app there is. In terms of value for money there are hundreds of work outs, food recipes and even things for your mindset such as courses and meditations. There is also a community sec... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Physical Fitness Program

Written by the company

RWL is the world’s most comprehensive online fitness and nutrition platform for women. Founded in 2013 by Lucy Mecklenburgh and Cecilia Harris, RWL focuses on more than just getting fit and healthy. We encourage a supportive community spirit with women inspiring women, discussing their experiences and growing together. We will make you fall in love with getting fit and healthy, all from the comfort of your bedroom. With expert-led workouts, specially created for women, we have everything you need for real results that actually last. All you need is your phone, tablet or computer and a bit of space around you, and you’re ready to go! With workouts from 5 to 50 minutes, you’ll never skip a workout again! No matter what your fitness level, RWL has something for everyone, from complete beginners to advanced fitness enthusiasts, with a range of different plans and diets to suit your lifestyle and needs. 1000+ workout, weekly live classes, structured programmes, 600+ delicious recipes, various diet styles and guided mindset courses... what more would you need? The RWL community of #RwLfitties continues to grow every day and has helped hundreds of thousands of women to a healthier lifestyle.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

608 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(608)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Returning customer, very pleased

I followed a workout programme before my wedding and really enjoyed it. Just done my first workout post-baby and looking forward to getting back into the swing of things. Really engaging workouts that fit any schedule.

December 30, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Sophie 💛
We’re so happy to have you back and love that RWL has been part of both your wedding journey and now your post baby return to fitness. It’s wonderful to hear you’re enjoying getting back into the swing of things with workouts that fit around your schedule.
Thank you for being part of the RWL community and huge congratulations ✨

Rated 5 out of 5 stars

Found this app by chance

Found this app by chance. Had a 30 day for a £1 membership back in September. Really enjoyed it. Unfortunately I had to cancel for reasons not linked to the app. Rejoined in December and iam fully embracing it. Navigating the app tales a while and iam still learning this. But the work out bank and lives are brilliant alongside the programs. Looking forward to be able to complete one. Trainers seem to be on hand all the time. Which ia awesome.

December 23, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Hayley 💛
We love that you found RWL by chance and came back to us. It’s great to hear you’re fully embracing it and enjoying the workout bank, lives and programmes. You’re absolutely right, there’s a lot to explore at first but it gets easier as you go.
We’re so glad you feel supported by the trainers and we can’t wait for you to complete your first programme ✨

Rated 5 out of 5 stars

Supportive, Motivating, and Easy to Use

RWL has been an amazing app for my fitness and wellbeing. From the moment I started using it, it felt welcoming, supportive, and empowering. I love that it focuses on overall wellness and encourages women to move in a way that feels good for them, without pressure or unrealistic expectations. The app is easy to use, motivating, and really helps build healthy habits over time. I would highly recommend RWL to any woman looking to start or continue her wellness journey in a positive and encouraging way.💛

December 29, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Laura 💛
We love hearing that RWL feels welcoming, supportive and empowering for you. Creating a space where women can move in a way that feels good, without pressure or unrealistic expectations, is exactly what we aim for.
Thank you for your lovely recommendation and for being part of the RWL community ✨

Rated 5 out of 5 stars

100% recommend

I love how friendly the trainers are and how much they encourage me to put the work in. I feel so empowered after every workout. The fact I dont have to leave the house and still get a great workout in is amazing as I have three young children going to the gym isn't an option for me. I recommend RWL to everyone.

December 29, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Victoria 💛
We’re so glad you feel supported and empowered after every workout. Making it possible to train from home and still feel encouraged and motivated, especially with three young children, is exactly why RWL is here.
Thank you for recommending us and for being part of the RWL community ✨

Rated 5 out of 5 stars

Amazing App

Amazing App! So much variety of workouts and trainers! The motivation in the community is also fab!
Can bring it anywhere with you and always something to suit your mood.
New content releases all the time! Can’t recommend enough

December 29, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Rachel 💛
We’re so happy to hear you’re loving the variety of workouts, trainers and the motivation within the community. Having something that suits your mood wherever you are, with fresh content regularly, is exactly what we aim to offer.
Thank you for such a lovely recommendation and for being part of RWL ✨

Rated 5 out of 5 stars

The community is everything

The community is everything, so many people encourage you and share ideas to keep you going. Huge choice of workouts, programmes and recipes (all the ones I've made have been yummy!)

December 28, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Katie 💛
You’re so right, the community really is everything and we’re so glad you feel that support and encouragement. It’s amazing to hear you’re enjoying the variety of workouts, programmes and the recipes too.
Thank you for being such a lovely part of the RWL community ✨

Rated 5 out of 5 stars

RWL has been a staple in my wellness…

RWL has been a staple in my wellness journey since 2020, helping me maintain a 3+ stone weight loss and gain understanding and love for my own body.

It is my go to resource for fitness, nutrition, mindset and motivation. I can’t imagine life without it!

December 28, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Anna 💛
What an incredible journey and achievement. Maintaining a 3 plus stone weight loss while building confidence and body trust is something to be so proud of. We love being your go to space for fitness, nutrition, mindset and motivation and we are so grateful to be part of your life since 2020.
Thank you for being such a valued part of the RWL community ✨

Rated 5 out of 5 stars

Simply the Best

I've been with RWL for over a decade now. They've helped me stay active and healthy through two pregnancies and postpartum, lockdown, and now working full time with small children. Each program offers something different. I love that I can work out every day from home, consistently feel challenged and get the results I'm after. The community is so positive, and I would be lost without my membership. Whether you're looking to start your fitness journey or you're a seasoned gym goer, there is something for everyone on RWL.

December 26, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Jessica. This really means the world to us 💛
Being part of your journey through pregnancies, postpartum, lockdown and now juggling work and little ones is exactly why RWL exists. Your consistency and commitment are incredible and we are so proud to be alongside you.
We are so grateful for your support and for being such a positive part of the community. You are a huge inspiration and we are so glad RWL continues to support you at every stage 💪✨

Rated 5 out of 5 stars

The RWL platform is excellent

The RWL platform is excellent. I exercised a lot before and during my pregnancy but found it difficult and daunting to get started again after having my baby. There’s such a range of workouts available and knowing they are all tailored to post partum exercise is so reassuring. The set up and structure is excellent and means I can just jump in whenever I have a short chunk of time which makes working through the programme really easy. I’m looking forward to trying some of the other programmes and exercise types once I complete this.

December 1, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much for this lovely review. We are so pleased the platform helped you feel confident returning to exercise after having your baby and that the structure fits so well into busy days. We cannot wait for you to try the other programmes 💛

Rated 5 out of 5 stars

Helped me pick a programme and guided…

Helped me pick a programme and guided me with advice on nutrition.

December 10, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much. We are really glad we could help you choose the right programme and support you with nutrition advice too 💛

Rated 5 out of 5 stars

This App has transformed my life!

This App has transformed my life!!
I’ve gone from someone who for most of my life found exercise difficult and was inconsistent, to someone who has made it part of my lifestyle. It’s helped my mental health tremendously, and the best bit, is that I don’t need to leave the house, there are hundreds of workouts which are 30 mins long (perfect for my schedule) and all the trainers are absolutely fabulous and so much fun 🤩
I also need to add that the recipe bank is an added bonus and full of delicious meals. This App well and truly ticks all the boxes - I’ve tried other Apps, but this is by far the best. Thank you RWL for creating an amazing community and for consistently producing amazing workouts 🌟

December 7, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much for sharing this. It honestly means the world to hear how much the App has supported you. Knowing it’s helped you build a routine you enjoy and feel good about is exactly why we do what we do. We’re so proud of you for showing up for yourself and making movement part of your everyday life. You’re amazing and we’re cheering you on every step of the way 🌟

Rated 5 out of 5 stars

Absolutely love this app

Absolutely love this app. Such a great variety of workouts and trainers. I’ve dipped into many fitness apps over the years but this is the first one that I can feel myself sticking to forever! It has made me love exercise and make sustainable lifestyle changes. Would recommend to anybody!

December 2, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much for this lovely review. It means a lot to hear how much you’re enjoying the variety of workouts and trainers, and even more that the app has helped you fall in love with moving your body again. Knowing it’s supporting long-term, sustainable changes is exactly what we hope for.
Thank you for recommending us and for taking the time to share your experience.

Rated 5 out of 5 stars

This is the best app

This is the best app, there are so many different aspects to it, not just great workouts. Highly recommended to anyone who struggles to leave the house to exercise.

November 28, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much for sharing this. It means a lot to hear how much you are enjoying the app and finding all the different parts helpful. I am really glad it is supporting you, especially on the days when getting out is harder. Your recommendation truly means the world.

Rated 5 out of 5 stars

Best decision ever

I've had the app for about 18 months however it's only this year I've made the most of it and seen the changes I've seen in my body. This has been done by following the plans and following the nutrition advice that is on the app. The period section I found so useful as now I use this to plan my workouts around my cycle. And the sleep stories are brilliant too!
There is so much variety that you can always find something to do and the fact that you can repeat programmes to increase weight, intensity etc
Being part of a community is so uplifting as well and it's a great space to people to share their feelings without any judgement.

November 27, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much for this amazing review. It is wonderful to hear how much the app has supported you over the last 18 months and how the plans, nutrition guidance and cycle section have helped you feel more in tune with your body. I am really glad the sleep stories have been a comfort too.
Your progress sounds incredible and it is lovely to hear how much the community has lifted you along the way. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

RWL is a great tool for making lifestyle changes

I really enjoy the variety of recipes that you get with RWL. I am able to plan my meals for the whole day and add them to my planner to keep on top of my calorie intake, as well as adding my own ingredients where I need to.
The workout bank has lots of styles to choose from, dependent on what you feel like on the day, but I most enjoy the programmes. I love getting a new kettle bell achievement on completion.
I haven't had much weight to lose but I have managed to lose a few lbs and maintain this. I have been through surgical menopause and have found weight going on and on and I struggled to control that. RWL has made me see that it is possible. If I follow the habits I have created, I now have control of my weight and lifestyle again. I don't feel like RWL is a diet at all, it is a great tool to help with lifestyle changes, without feeling guilty for treats here and there.

November 25, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Zoe. It is amazing to hear how RWL has supported you through such a big chapter and helped you feel back in control again. Your habits, consistency and confidence really shine through here and we are so glad the recipes, planners and programmes have made things feel manageable and enjoyable. You are doing brilliantly and we are cheering you on every step of the way.

Rated 5 out of 5 stars

Great online platform to achievable…

Great online platform to achievable workout classes. I'm feeling fab!

November 24, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Carly. It is wonderful to hear you are feeling fab. We love having you with us and we are so glad the classes fit into your life so well. Your energy is amazing.

Rated 5 out of 5 stars

Rwl fitness platform

Rwl is honestly the best fitness platform you could join. So much choice for workouts and Cecelia has an abundance of energy which is contagious!

November 23, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you so much Sarah. Your lovely words mean a lot. We are so happy the workouts give you so much choice and that Cecelia’s energy lifts you up. It is amazing having you with us.

Rated 5 out of 5 stars

Lots of work outs of different styles…

Lots of work outs of different styles and lengths. Real people, with an understanding that lives happen with the focus on movement for health and wellbeing benefits. Great community section too.

October 31, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you Jessica. We love hearing how the variety and the real life approach works for you. It is wonderful having you in the community and we are so glad it supports your health and wellbeing.

Rated 5 out of 5 stars

Love how informative & fun RWL are

Love how informative & fun RWL are. Always there for plenty of support, great access to plenty of exercises through the app or website. Love the community & the team.

November 23, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you Natasha. We are so happy you feel supported and enjoy the mix of guidance, workouts and community. It is lovely having you with us and we really appreciate your kind words.

Rated 5 out of 5 stars

Amazing and definitely worth it….

Absolutely love the app and all the workouts, plus loads of food recipes and ideas for eating better.
Any questions or help needed are always responded to promptly.
I first started by following Cecelia on Instagram and doing her workout that she shared on a Sunday, loved her positivity, the workouts were always great and introduced me to using weights. I then decided to join RWL back in 2022 and haven’t looked back, so many different options and I love doing the different programs and earning kettlebells. If you’re thinking about joining DO IT!

November 8, 2025
Unprompted review
RWL logo

Reply from RWL

Thank you Lucy. This is such a lovely review and means so much. We are delighted you are enjoying the workouts, recipes and support. Hearing how you started with Cecelia and grew in confidence with weights is amazing. We are so glad you joined us back in 2022 and love having you here.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look