Get ready to be cheated
I am usually not for writing reviews, but this has been the most disappointing and unprofessional experience.
If you want a quick update on your resume with LinkedIn and Cover Letter, and don’t have the time. That’s as far as I would recommend this team, if that. I had also selected the package where ResumeDok would help me find up to 15 roles and apply on my behalf. This was back in SEPTEMBER! First off, whoever was responsible for my project, left the company. The leadership did a horrible job and didn’t redistribute my project, so it was just sitting untouched for weeks until I called and asked for a status report. Then when the team finally for to selecting roles, seemed like they just randomly grabbed anything online, ridiculous. I would have closed my eyes and done the same in a 5min time frame, but that’s not what I paid for. Then after I saw the list, most of the jobs were expired, close to all didn’t match my skills, and the remaining few I selected, I NEVER got a confirmation from the role or Resumedok that my application was sent it. I even had to do role searches myself because it was so far off. I mean, I paid for this portion of my project, why do I have to do their work? Then when I called out this unprofessional behavior, the customer service team member refused to listen, kept interrupting me, and eventually just said that someone will be in touch and hung up on me. Well, that was a week ago, still no one to “get in touch with me”. What a rip off, I want a portion of my money back, and I’ll apply to roles myself. Absolutely unprofessional, not timely, and just a complete ripoff.
As of Jan, after a whole month of negotiations, this company agreed to a measly partial refund, which they still haven’t honored. And yes I confirmed this with my financial institution. Let’s just say, there’s a special place for people who think this is a normal business practice. To cheat people who want assistance in tools which should help them get better opportunities to survive and provide for their families. A BBB review and claim has been launched.





