ResumeZest Reviews 222

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had a 5 star experience with Emily. The phone call felt a bit rushed but we went over a lot. Overall she had good communication via the built in chat function and she was attentive to my questions and... See more

Rated 5 out of 5 stars

Shelly Roble was a pleasure to work with—clear, patient, and reassuring throughout the process. Truly a gem.

Rated 5 out of 5 stars

Working with Jessica Philippon has been amazingly fulfilling. I felt like she took the job to her heart, made all the effort to reach out and exact any input she needed from me. She indeed delivered a... See more

Company replied

Rated 5 out of 5 stars

I highly recommend using Resume Zest. They are the real thing. I looked at online reviews for several companies before choosing this company. I purchased the $375 package and am satisfied with the res... See more

Company replied

Company details

  1. Resume Service
  2. Career Coach

Written by the company

ResumeZest is a top-rated professional resume writing service in the United States. Find out why we believe we are the #1 resume service in America.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Customer Service

The team was responsive and professional from our initial meeting until the final product was delivered (with a satisfaction guaranteed promise). Emily did an amazing job!

September 9, 2021
Unprompted review
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Reply from ResumeZest

Thank you for the feedback, Jill! We are so glad to hear that Emily did such an amazing job on your project.

Rated 5 out of 5 stars

Fantastic experience!

My project with Resume Zest went smoothly from start to finish. Marsha was timely and responsive in her communication and did a wonderful job putting together a resume based on the info I gave her. I'm very satisfied with the documents I received and I would recommend Resume Zest for to anyone looking for a resume that will give them an edge heading into the job hunt. Thanks again!

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

ResumeZest is hands down the best!

I am so glad I chose ResumeZest to help with my resume, cover letter, follow-up email, and professional bio. Initially, I was just looking for assistance updating my LinkedIn profile but I'm so glad I had everything else updated as well. I worked with Marsha Hebert and she was so extremely helpful and her work was very impressive. Everything was done in a timely manner and I was very comfortable asking any questions I came across or discussing changes to drafts. Overall I was very impressed and satisfied with Marsha and all she did for me. Her writing skills are extraordinary. Thanks, Marsha and ResumeZest!

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Shelby was great

Shelby was great. Very professional, answered all my questions, and made the whole experience a breeze. Will absolutely be back if I need updates in the future.

August 8, 2021
Unprompted review
Rated 5 out of 5 stars

The process was quick and the resume…

The process was quick and the resume writer was very helpful and answered every question I had. I went into this process not knowing what to expect but they made sure that I understood every step and how it worked. My resume is looking much better than anything I could put together on my own, and I'm excited to use it to get a job!

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

ResumeZest was a great investment!

I worked with Emily at ResumeZest for my resume, cover letters, and LinkedIn Profile update. She was amazing to work with and the end product was perfect. I can't say enough good things! The whole process was efficient and easy!

July 26, 2021
Unprompted review
Rated 5 out of 5 stars

Emily did an excellent job with my…

Emily did an excellent job with my resume and cover letter. Going into this, I wasn't sure what to expect. My biggest fear was that I wouldn't be able to interact with the person helping me with my new resume, but that was not the case. Emily was willing to get on the phone, discuss my goals, and provide me with the ability to go back and forth with several edits. Overall, I'm very pleased with the outcome and would recommend ResumeZest to anyone.

July 25, 2021
Unprompted review
Rated 5 out of 5 stars

100% satisfied! Superb Emily!

I have done a lot of research before taking my decision. Although there were not a lot of reviews for Resumezest, all the reviews were very good. Finally, my instinct told me to go with resumezest and it really exceeded my expectations.
I am not an english native, so it was very important that the resume writer assigned to me could completely understand my goals and choose the right words and descriptions for my experience and industry (construction management).

Emily was great! During the all process Emily always made sure that I was completely satisfied. She understood very well my background, my main skills and what are my goals for the future, and turn everything in a great Resume, CL and LinkedIn profile.

I definitely recommend Resumezest!

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations

I spent a few weeks searching for a good professional resume writing service, I checked every site and read all the reviews. What attracted me to ResumeZest was their review rating on every site was pretty much perfect, their price was reasonable, they clearly stated all their writers were US based and provided details on the writers and industries they have experience with. This was important to me as I am leaving a government job and relocating to the US and will be looking for work in the private/corporate sector. I knew I needed to have my resume professionally done, not only for the US market but also for the transition into private/corporate sector for my type of role.

I selected the package for “Professional Resume” and added on the option of a cover letter. I was then sent an email and quick questionnaire to fill out, once this was assessed I was assigned Marsha as my writer.

From the very beginning Marsha was amazing. The communication was fantastic and regular. When I received my first draft resume and cover letter I was blown away. After the first draft it was then time for feedback, going back and forth discussing things or asking something and Marsha would tweak and rework it, provide different options/suggestions etc. The first draft cover letter I received from Marsha I had no feedback other than I was 100% happy with it and nothing needed to be changed. It was perfect. With the resume we went back and forth, clarifying some things or asking questions and each time Marsha was on top of it. It was strange reading my resume for the first time as Marsha had my roles and descriptions etc perfectly described but in ways I never would have thought to write them. Marsha clearly took the time to learn my work history and knew my industry.

After seeing the work produced by Marsha in the resume and cover letter, I then asked about adding on the LinkedIn profile option (which I did) and Marsha did a fantastic job on that too. She wrote it in a way I never would have but clearly got across who I was, my experience and where I wanted to go with it. Marsha didn’t just write the profile she also provided tips and suggestions I can do to get the most out of my LinkedIn and how to make it work for me in my job search.

I feel Marsha went above and beyond in helping me with this, the communication was amazing, and the work, advice and guidance provided was fantastic.

I would highly recommend ResumeZest to anyone who is looking for a good resume writing service. It was well worth it, very professional and exceeded my expectations.

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great writer, great job (resume/cover lttr)

Great writer. Knew all the buzz words in my respective field. She made my resume/cover letter shine with word choices and syntax even when I wasnt the perfect fit for the job. She was easy to talk to and could identify transferable skills/jobs from previous resumes and phone conversations. She knew what was important and was was filler on the old previous resumes to construct a brand new design fleshing in the details with what job seekers want to read. She Was able to make my resume more clear, concise, ATS tracking scannable and got me interviews that I normally would have difficulty getting. After 3 weeks of using her resume I landed 5 pharmaceutical sales job interviews (a sector) I was having difficulty getting even a look. The overall look of the resume is superb and even stylish. The cover letter was a great platform and stepping stone to my reading my resume without redundancy. Her diction, fluency of communication, and concern for the respective audience spoke directly to hiring mangers preferences. A job well done

June 19, 2021
Unprompted review
Rated 5 out of 5 stars

Fast, Professional, and Insightful Experience

Felicia was very professional and helped me reduce my resume from four pages down to two, which I struggled with doing independently. Along the way, I learned some tips and tricks I did not know of or think about, which will help me maintain my resume in the future.

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

Shelby was wonderful to work with

Shelby was wonderful to work with. She quickly and efficiently tailored my documents exactly as requested. She made sure I was satisfied with her product every step of the way. I cannot recommend her enough!

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

I chose Zest as my first company to…

I chose Zest as my first company to update my resume using the latest technology and I was pleased and surprised with the result. Emily was very professional and knows what she does. She answered all my questions until my resume was perfect.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Professional Service with a Personal Touch

Shelby made the whole process of creating a resume and cover letter so easy and approachable. She was in communication with me through the whole process and was very willing to discuss and make any changes I wanted. The end product was something that I will be proud to send out to potential employers.

May 14, 2021
Unprompted review

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