ResumeZest Reviews 222

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a 5 star experience with Emily. The phone call felt a bit rushed but we went over a lot. Overall she had good communication via the built in chat function and she was attentive to my questions and... See more

Rated 5 out of 5 stars

Shelly Roble was a pleasure to work with—clear, patient, and reassuring throughout the process. Truly a gem.

Rated 5 out of 5 stars

Working with Jessica Philippon has been amazingly fulfilling. I felt like she took the job to her heart, made all the effort to reach out and exact any input she needed from me. She indeed delivered a... See more

Company replied

Rated 5 out of 5 stars

I highly recommend using Resume Zest. They are the real thing. I looked at online reviews for several companies before choosing this company. I purchased the $375 package and am satisfied with the res... See more

Company replied

Company details

  1. Resume Service
  2. Career Coach

Written by the company

ResumeZest is a top-rated professional resume writing service in the United States. Find out why we believe we are the #1 resume service in America.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had great time working with Heather…

I had great time working with Heather Joy. She listened and understood my needs throughout the process. It was smooth and efficient, just how I like it.

August 3, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for your feedback! We're glad to hear that you had a great experience working with Heather. Our team strives to provide attentive and efficient service to meet our clients' needs. We wish you all the best, Cuong!

Rated 5 out of 5 stars

Excellent results

I had the opportunity to work with Heather. She clearly understood my background and did an amazing job capturing it on the resume. She managed to keep it to 2 pages while focusing on the core competencies and my skills. The turnaround time was exceptional. I am very happy with the results I got from Heather.

July 28, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

It's great to hear that you had a positive experience working with Heather and that she was able to create a resume that accurately highlighted your background and skills. We take pride in providing exceptional service and timely turnaround times, so we're thrilled to hear that you're happy with the results. Thank you for your review and we wish you the best!

Rated 5 out of 5 stars

Modernized my Resume

I had the opportunity to work with Heather and she was a pleasure to work with. She took my stone age resume and modernized it. The first draft was sent as expected and the turnaround time for edits was timely. I initially signed up for the Resume service but after viewing Heather’s work, I added the Cover Letter and Linkedin Profile. Both are well worth the cost.

July 25, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for taking the time to share your review, Bobby. We're glad to hear that you had a positive experience with Heather and that she was able to update your resume, cover letter, and LinkedIn profile to your satisfaction. We appreciate your business and wish you all the best!

Rated 5 out of 5 stars

Amazing Resume

I had the pleasure of working with Jessica Philippon. She was amazing to work with and did a fantastic job. She synthesized the overload of info I gave her really well towards what I was applying for. The resume I received was extremely well-written and cohesive. I could never had made something like that myself. I'm super happy with the resume she created for me.

July 20, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for sharing your positive experience and review. We are thrilled to hear that Jessica was able to integrate your information into a well-written and cohesive resume. Our team takes pride in providing excellent service and we appreciate your feedback, Connor.

Rated 5 out of 5 stars

Very responsive

Very responsive, good overall product, helpful with questions

July 14, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

It's great to hear that you found your resume writer to be responsive and helpful with any questions you had. We strive to provide excellent customer service and are glad to hear that you are happy with the end product. Thank you for your review, Kyle!

Rated 5 out of 5 stars

Great work by Shelly and quick response…

Great work by Shelly and quick response and turn around with edits !

July 10, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

It's great to hear that Shelly provided excellent work and response times. We appreciate your feedback and wish you all the best. Thank you for choosing ResumeZest, Ann-Marie!

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Felt the Shelly communicated very effectively and responded to all of my questions and suggestions. Great work and I appreciate the work.

July 10, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for sharing your feedback, Robert! We're so happy to hear that you had an excellent experience and that Shelly was able to address all of your questions and suggestions. We appreciate your trust in us. Please don't hesitate to reach out if you need anything else in the future.

Rated 5 out of 5 stars

Thank you Lori E. !

After twenty years teaching English, with ten years as a small business owner, I felt fully capable of writing my own resume and cover letter. I was wrong. I needed help. I choose the executive resume package with all options.
Lori E. did an absolutely amazing job from start to finish. Highlights include: very open and effective communication with prompt response, feedback was focused and meaningful, each step of the process was clearly explained in detail, all work was completed on time according to the deadlines. The final drafts of the resume, cover letter, LinkedIn, Bio, thank-you letter are impeccable.
The overall experience was incredibly positive. I felt like a valued customer and not just a number. Lori E. truly understands how to provide top notch service and results.
Thank you Lori E. and ResumeZest!

July 10, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for taking the time to leave such a detailed and positive review, Jason! We're thrilled to hear that you had such a great experience working with Lori on your job search documents and that you felt like a valued customer throughout the process. We appreciate your trust in us and wish you the very best in your job search!

Rated 5 out of 5 stars

Great process! Very efficient

Worked with Heather. She did a great job and gave me a bunch of feedback that I did not anticipate.

July 7, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for your review! We're glad to hear that you had a great experience working with Heather and that you found our process to be efficient. We wish you all the best, Emmon!

Rated 5 out of 5 stars

Professional Resume Writing

Professional, responsive service and high-quality writing.

July 7, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thak you for sharing your review, Susan. We are so glad you were happy with our services. We take pride in providing professional and responsive service, as well as delivering high-quality resumes to help our clients stand out in their job search. We wish you all the best!

Rated 5 out of 5 stars

Great service and money well spent.

I was paired with Shelly to assist me in my resume overhaul. She was very thorough in asking her questions during the phone consultation. The revisions were made promptly, and it was easy to communicate through the service the entire time with any questions or feedback I had for her. I would definitely recommend to anyone looking to update or completely overhaul their resume to give ResumeZest a try.

June 29, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you so much for taking the time to provide us with your feedback. We're thrilled to hear that you had a great experience working with Shelly and that you found our service to be worth the investment. We appreciate your recommendation and wish you the best!

Rated 5 out of 5 stars

Shelly did an exceptional job on my…

Shelly did an exceptional job on my resume! I wanted to apply to another federal agency for my next career path. Through our collaboration -- based on Shelly’s comprehensive ATS knowledge and resume writing skills, reviewing the job description, my prior resume employment history, together with several reference letters – we were able to find the through line through my employment history which encompassed varied careers that she was able to comb through and show increased responsibilities, consistency and purpose to my resume. We discussed length and target recruiters for the position I was interested in and I am incredibly pleased with the professional results and a stunning resume. What is most outstanding in my mind, beyond her thoughtfulness and industry savvy is that my resume is not one dimensional; my personality – the positive side I have brought to my jobs my whole career – comes through on the pages. I really feel proud reading this now. Thank you, Shelly, and the wonderful staff at ResumeZest. Bob C.

June 22, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Bob, thank you for taking the time to share your positive experience with Shelly and ResumeZest. We're thrilled to hear that Shelly was able to provide you with a high-quality resume that showcases your personality and varied career history. Our team takes pride in delivering excellent service and we're glad that we were able to meet your expectations. We appreciate your business and wish you all the best on your new career path!

Rated 5 out of 5 stars

Great service..worth every penny

Working with ResumeZest was a phenomenal experience. Shelly was a true professional! As someone with over 20 years of military experience, it has been a while since I've needed a resume. Shelly did a phenomenal job converting my military training and experience into quantifiable/measurable data for potential employers in corporate America. Highly recommend and will certainly utilize their services in future endeavors!!

May 16, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for taking the time to share your experience working with ResumeZest and with Shelly. We are thrilled to hear that you had a phenomenal experience and that Shelly was able to convert your military training and experience into a corporate resume that showcases your skills and experience in a measurable way. We appreciate your recommendation and wish you all the best with your career transition!

Rated 5 out of 5 stars

Great Writing & Customer Service

My writer did an excellent job listening to the details of my career and, perhaps even more importantly, she paid close attention to what I called out as important (leadership style, why I do what I do, etc.).

I am very pleased with both the high level of collaboration and the final products (professional/mid-tier resume and a cover letter).

May 31, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for taking the time to provide feedback on your experience with our writing service. We are thrilled to hear that your writer was attentive to your career details and your leadership style. We appreciate your business, Dean! Please let us know if we can assist you with anything esle.

Rated 5 out of 5 stars

Very easy process

Very easy process, and highly responsive

May 26, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for sharing your feedback, Ross! We are glad to hear that you found the process easy and that we were responsive to your needs. If there is anything else we can do for you, please don't hesitate to let us know.

Rated 5 out of 5 stars

Excellent writing, exceptional service, very fast.

Excellent writing, exceptional service, and extremely fast turn around. Marsha, who helped me, is clearly an expert in tuning the job search materials for search optimization, grabbing attention, and standing out. Highly recommended!

May 21, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Great to hear that you had such a positive experience, Nick! We're thrilled to know that Marsha's resume writing was excellent and helped you stand out in your job search. We appreciate your recommendation and wish you all the best in your future endeavors!

Rated 5 out of 5 stars

Lori E

Lori E. did a great job! Strongly recommend.

May 3, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for your review and recommendation, Rob. We're so glad you were pleased with your resume writer. We wish you the best in your job search!

Rated 5 out of 5 stars

worth it!

What a lovely service to have. I was very happy with my own resume but also understood it needed a few tweaks. Tammy at ResumeZest transformed it in the best way possible. It looks great. The process was easy and quick - they know what they are doing and there wasn't a lot of back and forth. Definitely worth it!

April 28, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for sharing your experience, KD! We are always glad to hear when a client finds such great value in our services. We wish you all the best in your career journey!

Rated 5 out of 5 stars

I worked with Shelly and she was…very professional and inquisitive resulting in a great final product.

I worked with Shelly and she was thorough, prompt, and very professional. She took to the time to understand my background and tailor a resume towards the position that I was looking for.

May 3, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for your review, Ben. We are so happy that you were pleased with the process and the final results! Good luck to you in your job search. We wish you the best!

Rated 5 out of 5 stars

Legit, Professional, Efficient

Having been burned by a similar service that was purportedly good I went into this with a reasonable level of suspicious but I really needed help with getting a resume that really called out my abilities and strengths. Working with ResumeZest was easy, they really paid attention to not only what skills I have, but where I want those skills to take me in my career. A great experience and in a market where there is a lot of garbage out there, these folks are the real deal.

May 3, 2023
Unprompted review
ResumeZest logo

Reply from ResumeZest

Thank you for taking the time to leave us a review, Alex. We are so glad that we were able to meet your expectations of what a resume writing service should be doing for its clients. We wish you all the best in your career with your new resume! Let us know if we can help in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look