unsustainable, not transparent, Chinese company posturing as an EU based label. Shipping times not listed on their website at time of purchase and geo tags on social media suggesting items are shipped... See more
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See what reviewers are saying
These guys drop ship super cheap glasses from China. You can literally go on AliExpress and buy the SAME EXACT PAIRS for less than 5 euros. I'm not even kidding, just ordered some. You can check Ret... See more
Quite disappointed when my glasses arrived. They were a Completely different colour to what had been advertised. I attempted to get in touch with Retro multiple times but It was impossible to get a re... See more
Avoid these hacks. I’ve bought higher quality sunglasses from a petrol station. The packaging has more effort put towards it than the actual frames. Cheap, cheap, cheap plastic feel with a low qua... See more
Company details
Written by the company
Founded in Amsterdam in 2019, RETORO was born from the idea of creating inspiring yet affordable sunglasses for everyone with an interest in quality design sunglasses. RETORO combines inspiration from the past to inspire the future line of sunglasses frames. Together with a focus on a revolutionary color palette and detailed craftsmanship, our frames are here to create a sleek aesthetic and inspire others.
Contact info
Carolina McGillavrylaan 1068, 1098XC, Amsterdam, Netherlands
- info@retoroeyewear.com
- retoroeyewear.com
2.2
Poor
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Super nice glasses
Super nice glasses! They look really fancy and the material is also in a high quality!
May 11, 2021
Reply from RETORO
We're happy you love them, Salome. We really appreciate you taking the time out to share your experience with us. Thank you!
Reply from RETORO
Hi Nathan, I’m sorry to hear that. However, I want to assure you that our products are not the same as you may have found elsewhere. At RETORO, we guarantee you the highest quality equal to the industry standards. Nowadays there are a lot of imitations in circulation which are qualitatively not the same. In case you received a broken or incorrectly produced product, you can send an email at info@retoroeyewear.com with pictures and a detailed description of the part you feel isn’t good quality, we can send you the package again or give you a refund. Thanks!
Quality was bad and it took long to get…
Quality was bad and it took long to get my money back
May 10, 2021
Love my new sunglasses
Love my new sunglasses, bought them with the 2 for 1 deal which I though was very good value for money :)
May 7, 2021
Reply from RETORO
That's music to our ears. Happy to hear.
Welcome to Retoro Family!
Sunglasses only look good from the side…
Sunglasses only look good from the side and are too big in my opinion. Quality seems good tho.
May 7, 2021
The price is fair but the quality of…
The price is fair but the quality of the glasses are not adequatethe price and the design is good but the quality of the glasses is unfortunately not good at all. The view is not really sharp, especially in the sun.
May 7, 2021
Reply from RETORO
Hi Jim,
I’m sorry to hear that you’re unsatisfied with the quality of your product. To resolve this, you can send an email at info@retoroeyewear.com with pictures and a detailed description of the part you feel isn’t good quality, we can send you the package again or give you a refund. Thanks!
Bad experience …
I like brand’s quick responses however they weren’t enough. I didn’t like the sunglasses but I couldn’t return them because return fee is very expensive for those sunglasses. And also you buy those from aliexpress but sell them very expensive. When I buy those sunglasses i just wanted to help a small business but I realized that I made a mistake.
May 6, 2021
Reply from RETORO
Hi Ceren, I’m sorry to hear that. However, I want to assure you that our products are not the same as you may have found elsewhere. At RETORO, we guarantee you the highest quality equal to the industry standards. Nowadays there are a lot of imitations in circulation which are qualitatively not the same. In case you received a broken or incorrectly produced product, you can send an email at info@retoroeyewear.com with pictures and a detailed description of the part you feel isn’t good quality, we can send you the package again or give you a refund. Thanks!
Glasses are extremely low quality
Glasses are extremely low quality - package came a month late
May 5, 2021
Reply from RETORO
Hi Sarah,
I’m sorry to hear that you’re unsatisfied with the quality and delivery time of your product. To resolve this, you can send an email at info@retoroeyewear.com with pictures and a detailed description of the part you feel isn’t good quality, we can send you the package again or give you a refund. Thanks!
They look nice but completely plastic…
They look nice but completely plastic is bad for polution and durability reasons
May 5, 2021
One Glass was broken
One Glass was broken. REW didn't offer a good Option to solve this problem.
May 4, 2021
Reply from RETORO
Hi Janine, I am sorry to hear this and this is not something that happens often with our customers. To satisfy our clients and make sure every customer still has a positive experience, we included a 2 year warranty on every purchase. So if you could email us at info@retoroeyewear.com and send us a picture of your glasses, then we can send you a new pair without any costs. Hope this helps ;)
Would give 0 stars if possible.
Would give 0 stars if possible.
For almost a month ive been talking back and forth with support about a order i placed it ended up never getting shipped and i got a refund. Why would i wait for that long just to get a refund?
Would not recommend!
May 4, 2021
Unprompted review
Seems good but it is terrible
Disclaimer: FAKE PRODUCT AND RIP OFF
I found this website on Instagram and I thought it was a reliable serious company. I checked the reviews, the website was nice the pictures seemed well done and there was a 2x1 discount. I bought Quade (40€) and Carti (30€). Little thing I didn’t know is that they sell the same sunglasses with the same series number (literally the same sunglasses) on Aliexpress for 2’50€. After writing to them in Instagram naturally as a rip off company they didn’t face the problem, in fact they didn’t even read my messages but deleted all my comments on their posts.
In terms of product it is obviously CHEAP PLASTIC, no glass, terrible vision, frame design poorly done, overall very bad quality and definitely not worth more that 2’50€ but funny enough they have the audacity to sell it for 30€ and even pretend they are on discount with an original price of 60€ (hilarious). Nevertheless they did a good branding job and it is very easy to fall in the scam, the retook all sunglasses pictures, the product arrives with their case and as I said the website seems reliable BUT IT IS NOT.
May 3, 2021
Reply from RETORO
Hi Lluc, I’m sorry to hear that. However, I want to assure you that our products are not the same as you may have found elsewhere. At RETORO, we guarantee you the highest quality equal to the industry standards. Nowadays there are a lot of imitations in circulation which are qualitatively not the same. In case you received a broken or incorrectly produced product, you can send an email at info@retoroeyewear.com with pictures and a detailed description of the part you feel isn’t good quality, we can send you the package again or give you a refund. Thanks!
I got answers very fast and the…
I got answers very fast and the customer service was very nice.
May 1, 2021
Reply from RETORO
Thanks for the kind words, Gabriel! We appreciate you taking the time out to share your experience with us. Stay safe!
Nice quality but late arrival
Their sunglasses are suprisingly good quality, and the packaging is pretty cool. It took a while to arrive tho, like nearly two months, probably because I live in Denmark and because of the pandemic, so I gave them four stars instead of five :). I still recommend them tho!
May 1, 2021
Reply from RETORO
Hi Dana, we can't thank you enough for the kind words about the quality of our products. Though factors like shipping is beyond our control, we will do our best to improve the delivery time. Thanks again and stay safe!
It took almost a month of delivery
It took almost a month of delivery. Then apparently no one was home and they returned it again. Only late answers from customer service.
April 30, 2021
6 STARS!!
The quality of the sunglasses is amazing, i love them. I also like the packaging.
April 28, 2021
Terrible quality, instagram scam
Terrible quality. Absolutely not worth the money, I highly doubt the 400UV Filter as they feel like all the light goes through compared to other sunglasses. Completely disappointed and dissatisfied. Shipping took over a month and I live in Amsterdam where they are supposedly located, these sunglasses are definitely coming from China and the asking money is not going anywhere but these people's pockets. This is absolutely scam, please don't order from this company.
April 28, 2021
This was a really bad experience
This was a really bad experience. Not only I waited over 2 weeks for any update regarding my shipment and now a month after received my damaged sunglasses with lots of defects. Also, the quality seems cheap - so checking the reviews here I've checked myself aliexpress and it's crazy that you can find the same exact products for 2 dollars! It is illegal to do so while claiming on the site that you're providing sustainable materials and 400 UV protection. That's bull*hit.
April 27, 2021
Unprompted review
I choose to wear these sunglasses over my others…
I choose to wear these sunglasses over my others pretty much every time the sun comes out. They’re sturdy, stylish and not to precious to carry around with you. The lens protect my eyes too.
April 27, 2021
Reply from RETORO
Hi Emma, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thank you! ;)
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