unsustainable, not transparent, Chinese company posturing as an EU based label. Shipping times not listed on their website at time of purchase and geo tags on social media suggesting items are shipped... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These guys drop ship super cheap glasses from China. You can literally go on AliExpress and buy the SAME EXACT PAIRS for less than 5 euros. I'm not even kidding, just ordered some. You can check Ret... See more
Quite disappointed when my glasses arrived. They were a Completely different colour to what had been advertised. I attempted to get in touch with Retro multiple times but It was impossible to get a re... See more
Avoid these hacks. I’ve bought higher quality sunglasses from a petrol station. The packaging has more effort put towards it than the actual frames. Cheap, cheap, cheap plastic feel with a low qua... See more
Company details
Written by the company
Founded in Amsterdam in 2019, RETORO was born from the idea of creating inspiring yet affordable sunglasses for everyone with an interest in quality design sunglasses. RETORO combines inspiration from the past to inspire the future line of sunglasses frames. Together with a focus on a revolutionary color palette and detailed craftsmanship, our frames are here to create a sleek aesthetic and inspire others.
Contact info
Carolina McGillavrylaan 1068, 1098XC, Amsterdam, Netherlands
- info@retoroeyewear.com
- retoroeyewear.com
2.2
Poor
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love my new yellow lenses glasses….fast…
Love my new yellow lenses glasses….fast shipping and beautiful product! Thank you!
April 19, 2022
I’m still waiting on my order and…
I’m still waiting on my order and haven’t received any updates as to its location or or even if it is still on the way.
April 17, 2022
My order never arrived
My order never arrived, it has been the worst decision to buy in this store.
April 17, 2022
I'm receiving messages on reviewing a…
I'm receiving messages on reviewing a product that I have yet to receive?
April 15, 2022
My items never came / seems to be a fake site
My items never came. Also the tracking number didn’t work but seemed to be from a drop shipper in China so I don’t think this company is what it says it is.
April 13, 2022
Never received the glasses
Never received the glasses. No answer to emails or questions.
April 9, 2022
Amazing brand
April 7, 2022
Quick delivery and stylish shades
April 6, 2022
I received the wrong sunglasses
I received the wrong sunglasses, I contact them regarding the issue and they have no contact me back to help fix the issue . I have contact them multiple times . Poor customer service.
April 5, 2022
Just amazing :D
Delivery in 10 days in Montreal. Well packaged, case and wipe offered! Impeccable quality and very stylish
Good eye protection, made of solid material, precise workmanship. Definitely like them.
March 30, 2022
So cool
The glasses arrived super quick, they look amazing and the quality seems pretty good.
March 28, 2022
Great product.
March 25, 2022
this company will rob you!!
this company will rob you!!! dont order from them or you will never see your product and never hear from customer service!!
they are scum. they delete all bad reviews from their own website and deceive customers with fake shipping times and no customer service or response.
its been ten days since my last shipping notification which says it hasnt even been cleared to leave germany yet. no response, no help. and in that time the product i purchased has halved im price. and im left paying full price for a product that has never arrived.
will it ever arrive??
“7-9 days” is grossly deceiving. you cannot blame covid, you must factor that into your estimated shipping so as to not confuse customers. then you dont respond at all?? after 15 days the package still hasnt left its destination??
then cant reply to me when i ask for assistance??
disgusting. would never order again.
March 24, 2022
Unprompted review
Overpriced
The case the sunglasses came in is a higher quality than the sunglasses themselves. Very overpriced for what you actually receive.
Shipping from China however, is incredibly fast
March 10, 2022
Misleading product description about…
Misleading product description about width of the piece. Arms are MUCH narrower than the width of the lenses/front of the glasses. Doesn't fit my head at all. A waste of money.
March 4, 2022
Really bad service,I put a address one…
Really bad service,I put a address one and the pack went to another address.
February 21, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.