We bought the fabulous Hay Bale Umbrella! Website easy to use. They had the product in stock. Shipped w/i 12 hrs. Notifications of order fulfillment. Received product on time. Very High Qua... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every product is well-made and exactly as described or pictured. Orders are handled immediately and arrive quickly. Questions are answered quickly and, overall, just a pleasure to do business with thi... See more
Company replied
I was looking for a high quality bumper that will last more than a year. These are a very robust yet safe materials being used bumper. Questions were answered in a timely fashion and my order arrived... See more
Company replied
The order process was very easy. Received the bumpers 2 days ago and used them for training the same day. Even though it was 15 degrees, they remained very flexible. The dogs always picked the Retr... See more
Company replied
Company details
Written by the company
Retrieverworx offers new and innovative retriever training supplies. We produce carcinogen free training bumpers. No BPA, PVC, or phthalates like other retriever training bumpers on the market. We have developed unique umbrellas, ghillie blankets, bird bags, leashes, collars, and retriever training apparel.
Contact info
2611 Forest Knoll Ln, 95503, Eureka, United States
- 970-631-4949
- contact@retrieverworx.com
- retrieverworx.com
4.5
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was just what my husband wanted…
This was just what my husband wanted and was a fast delivery. Quality product love it!
September 1, 2024
Reply from Retrieverworx
Thank you! We love to hear this!
A winning formula
A family owned business that guarantees customer satisfaction. My recent shipment was damaged in shipping and they didn't hesitate to work on getting it replaced. Product quality matches their commitment!
September 5, 2024
Reply from Retrieverworx
Thanks! We love happy customers that love our products!
Reply from Retrieverworx
Thanks! Glad you like our products. We try to get items shipped same day. Being a small business we don't have to rely on off site fulfillment centers.
Reply from Retrieverworx
Thank you! Sounds like the judges loved their umbrella gifts!
Reply from Retrieverworx
Thanks Joel! We try to get orders out the same day!
Wish it could be shipped to Canada
July 19, 2024
Reply from Retrieverworx
There is a message on our home page for Canadian customers to email an order request and we will send you a quote. The shipping is expensive and often more than the items purchased but we are willing to ship to Canada. We are a small business and the costs related to customs registration are not feasible at this time.
Best Bumpers on the Market
I ordered the 3" Bumpers in white, orange, and black and I could not be more pleased with the quality. They are the perfect material and hardness. My dog loves to retrieve these and should last for a long time. I will order again.
July 3, 2024
Reply from Retrieverworx
Thank you! Glad you like the bumpers. We have a new green 2" in production now. Watch our Facebook page for release date!
Reasonably priced dog gear
Found what I wanted at a reasonable price, bought it, tracked it when it was shipped, and didn't have any issue with the item being exactly as I thought it would be.
July 7, 2024
Reply from Retrieverworx
We are pleased that you are happy with your purchase. Only Retrieverworx offers a 100% satisfaction guarantee. No restocking fees.
Shady Days Ahead
Product was available, easy to order, quick shipping, packaged well. I look forward to using my umbrellas in the field. (Umbrella stand shown in picture was not included)
June 29, 2024
Reply from Retrieverworx
Glad you're happy with the umbrella and our service! Did you mean to post a pic with the umbrella in a stand (not visible)? Please share your photos of the umbrella in use in the field on our Facebook page or Instagram!
Quick Response
Quick response to my order. Received the product in perfect shape in just a few days.
June 25, 2024
Reply from Retrieverworx
Thanks Kerry!
We try to get orders out same day.
Actual design vs website image
A little disappointed in the actual image print. It doesn’t look like the image on the order site. Not sure if that was explained in the description or not.
June 17, 2024
Reply from Retrieverworx
When the fabric goes to print there is variation in color and pattern so each umbrella may actually look different. We are the only supply company that offers a 100% satisfaction guarantee. If you are unhappy with any Retrieverworx product please contact us and we will send a return label and refund your money.
order some 3in bumpers from a hunt test…
order some 3in bumpers from a hunt test and i received them in about a week love them
June 4, 2024
Reply from Retrieverworx
Thank you! Glad you love the product!
Mix up due to poor paperwork
My order was forgotten, then mixed up with another person's order. In the end, I received my product and am very satisfied with it.
May 17, 2024
Reply from Retrieverworx
Your order was not forgotten. The purchase was made on-site at an event. I took your info electronically in an area where there was poor reception (my bad). I looked up your address through the event roster and yes your order was mistaken for someone elses. Thanks for contacting us right away and allowing us to correct the mistake and learn from it. Glad you like our products!
Super Service
Jim G., owner of Retrieverworx, handled an exchange on a recent purchase with a professional attitude. The exchange was seamless and the intended item arrived in a timely manner.
April 15, 2024
Reply from Retrieverworx
Thank you Ron! Glad you are happy with RetrieverWorx products!
Great quality product fast shipping
April 8, 2024
Reply from Retrieverworx
Thank you! Glad you are happy with our products!
Great product and great communication
Great product and great communication. Also, orders are sent out expeditiously
March 31, 2024
Reply from Retrieverworx
Thank you! Glad you are happy with our products!
Cant go wrong
Great service experience, outstanding product quality !
Will buy here again.
March 15, 2024
Reply from Retrieverworx
Thank you! Glad you like our products!
Great shopping experience
Great shopping experience. Product is well made. Shipping was quick and I would definitely purchase from this company again
March 9, 2024
Reply from Retrieverworx
Thank you!
Glad you are happy with our products!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.