I am very happy with my experience at Retro Stage. The swimsuits are absolutely beautiful, well-made, and look exactly like the pictures. I especially love the vintage-inspired designs and how flatt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The designs are super cute and very comfortable to wear. The size varies a little bit depending on the cut which is why I requested to change one of my pieces to a different size. Mona from the custom... See more
Company replied
I am very satisfied with Retrostage. I ordered several items from them, and they look great. I had a minor issue with one bikini, but customer service (thanks so much, Mona!) helped me immediately an... See more
Company replied
DO NOT BUY THERE. I ordered from Germany and want to return the items. They were extremely shady about the entire process. Would not reveal the return address before they offered several „remedies“ t... See more
Company replied
4.2
Great
349 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cute dress
The dress that arrived was quite nice for the price. I had to wait a bit longer, but that was likely due to holiday delays.
January 8, 2025
Unprompted review
Reply from Retro-Stage.de
Sehr geehrte Kundin,
Vielen Dank für Ihre Bewertung und Ihr Feedback. Wir freuen uns sehr, dass Sie mit dem Kleid zufrieden sind und es als gutes Preis-Leistungs-Verhältnis empfinden.
Wir möchten uns für die etwas längere Wartezeit entschuldigen. Sie haben Recht, dass die Verzögerung wahrscheinlich auf die Feiertage zurückzuführen war. Wir schätzen Ihr Verständnis in dieser Hinsicht sehr.
Ihre Zufriedenheit ist uns wichtig, und wir arbeiten ständig daran, unseren Service zu verbessern. Ihr Feedback hilft uns dabei, unsere Lieferzeiten zu optimieren und unseren Kunden ein noch besseres Einkaufserlebnis zu bieten.
Wir hoffen, dass Sie viel Freude an Ihrem neuen Kleid haben und freuen uns darauf, Sie bald wieder als Kundin begrüßen zu dürfen.
Sollten Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir stehen Ihnen jederzeit gerne zur Verfügung.
Mit den besten Grüßen,
Retro-stage.de
Fast Service
Quick delivery and fast online customer support!
I had a problem regarding size, but Mona was able to solve the issue right away.
December 20, 2024
Unprompted review
Reply from Retro-Stage.de
Sehr geehrte Kundin,
Vielen Dank für Ihre positive Bewertung und Ihr wertvolles Feedback.
Wir schätzen solche praktischen Tipps von unseren Kunden, da sie anderen Käufern bei ihrer Entscheidung helfen können.
Unser Kundenservice-Team steht Ihnen gerne zur Verfügung.
Nochmals vielen Dank für Ihre Zeit und Ihr Feedback. Wir hoffen, Sie bald wieder als Kundin begrüßen zu dürfen.
Mit den besten Grüßen,
Retro-stage.de
Perfect customer service
Perfect customer service. Amy in particular was very helpful. All the dresses I have ordered have a perfect quality and feel very good on the skin. The dresses are exactly as shown in the pictures. The size of the dresses corresponds to the normal dress size. I am always happy to order things from the store.
December 12, 2024
Unprompted review
Reply from Retro-Stage.de
Dear Valued Customer,
Thank you so much for your wonderful review and kind words about our customer service and products! We are thrilled to hear about your positive experience with us.
We're especially pleased that Amy was able to provide you with exceptional assistance. Our team takes great pride in offering top-notch customer service, and it's rewarding to know that we've met your expectations.
Your feedback on the quality of our dresses is greatly appreciated. We strive to ensure that all our products are of the highest standard and accurately represented in our photos. It's fantastic to hear that you find the dresses comfortable and true to size.
We're delighted that you've had such a positive experience with our store and that you continue to shop with us. Your loyalty means a great deal to us, and we're committed to maintaining the level of service and quality that you've come to expect from us.
Thank you again for taking the time to share your thoughts. Your satisfaction is our ultimate goal, and reviews like yours motivate us to keep improving and delivering excellent products and service.
We look forward to serving you again in the future and hope you'll continue to enjoy our dresses.
Best regards,
Retro-stage.de
Complaint delt with smoothly and quickly
I have ordered quite a few items because they have been really good and just like the picture for an excellent price..My last order got damaged in transit so I contacted their service team via email.. i was so pleasantly surprised they were so friendly and polite and corrected the issue straight away..Very satisfied
November 25, 2024
Unprompted review
Reply from Retro-Stage.de
Dear Customer.
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you have been pleased with the quality and value of our products.
We sincerely apologize for the inconvenience caused by the damage to your last order during transit. It’s wonderful to know that our service team was able to address the issue promptly and to your satisfaction. Your kind words about their friendliness and professionalism mean a lot to us, and we will be sure to pass along your compliments.
Your satisfaction is our top priority, and we appreciate your understanding and patience. If there is anything more we can do for you, please do not hesitate to reach out.
Thank you again for your continued support and trust in us. We look forward to serving you again soon!
Best regards,
Retro-stage.de
I was vero happy with my purchase
I was vero happy with my purchase. The delivery was fast and the dress is absolutely beautiful. The quality is better than expected and it looks exactly as shown online. I can really recommend this shop.
September 20, 2024
Unprompted review
Reply from Retro-Stage.de
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you're happy with your purchase and that the dress met your expectations. It's fantastic to know that the delivery was swift and the quality impressed you.
Your recommendation means a lot to us. If you ever need anything else, feel free to reach out. We look forward to serving you again soon!
Warm regards,
Retro Stage Customer Service Team
The Service was great and helpful.
The Service was great and helpful.
I think it's a good Store.
September 2, 2024
Unprompted review
Reply from Retro-Stage.de
Hi, dear customer,
Thank you so much for your kind words! We're thrilled to hear that you found our service great and helpful. Our team works hard to provide the best experience for our customers, and it's wonderful to know we hit the mark for you.
We're glad you think our store is good, and we look forward to welcoming you back soon. If there's anything more we can do for you, please don't hesitate to let us know.
Best regards,
RETRO-STAGE.DE
Perfect dress quality, vintage look and feel
The overall experience is perfect. It is like walking through time to choose the perfect dress for your fit. The dress I received was in perfect condition and the delivery time was minimal
May 17, 2024
Unprompted review
Reply from Retro-Stage.de
Hallo, lieber Kunde,
Vielen Dank für Ihre wunderbare Bewertung!
Wir freuen uns sehr, dass Sie so positive Erfahrungen mit uns gemacht haben. Es ist toll zu wissen, dass Sie das perfekte Kleid gefunden haben und es schnell und in einwandfreiem Zustand angekommen ist. Wir sind bestrebt, den bestmöglichen Service zu bieten, und Ihr Feedback bedeutet uns sehr viel.
Wir freuen uns darauf, Sie auch in Zukunft wieder bedienen zu dürfen!
Beste Grüße,
Retro-stage.de
I linke it an the service help with all…
I linke it an the service help with all questions.
November 29, 2023
Unprompted review
Reply from Retro-Stage.de
Dear customer，
Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed our service and that it was helpful in addressing all your questions. Your satisfaction is our top priority, and we're thrilled to know that we were able to meet your expectations.
At retro stage, we strive to provide exceptional customer service and ensure that our clients have a positive experience with us. Your feedback serves as a great motivation for our team to continue delivering top-notch assistance and support.
If you ever need any further assistance or have additional questions, please feel free to reach out to us. We value your business and look forward to serving you again in the future.
Warm regards,
Retro-stage.de
The desingns are beautiful and the…
The desingns are beautiful and the quality ist good. I've ordered the 2nd time at reteostage and I was very happy with the order and service.
Thanks to the retro-stage team!
April 27, 2023
Unprompted review
Reply from Retro-Stage.de
Hallo Duck,
Thank you so much for your feedback.
At Retro-Stage, we prioritize exceptional design and high-quality products. We strive to meet our customers' expectations and provide them with products that bring joy. We are delighted to know that we have met your expectations, and we are grateful for your satisfaction with our products.
We appreciate your support and trust in our company. It is a pleasure to serve customers like you, and we are honored that you consider us as your preferred choice for future orders.
Our customer service team is always here to assist you with any questions or concerns you may have. We remain committed to delivering top-notch products and excellent customer service to ensure your continued satisfaction.
Once again, thank you for your positive feedback. We look forward to continuing to delight you with our products and providing you with an outstanding customer experience.
Best regards,
Retro-Stage
Friendly service and support
Friendly service and support. I had a reklamation. The resolution was absolutly fair.
May 8, 2023
Unprompted review
Reply from Retro-Stage.de
Hallo,
Thank you so much for your feedback.
At Retro-Stage, we prioritize exceptional design and high-quality products. We strive to meet our customers' expectations and provide them with products that bring joy. We are delighted to know that we have met your expectations, and we are grateful for your satisfaction with our products.
We appreciate your support and trust in our company. It is a pleasure to serve customers like you, and we are honored that you consider us as your preferred choice for future orders.
Best regards,
Retro-Stage
I am overall satisfied with the store
I am overall satisfied with the store. It is not a scam, they delivered everything, good communication with customer service.
I ordered XL and most things were the correct size, rather with space than too tight (I wear 42/44 Germany).
The quality is not cheap, of course for the price things are not a designer, I found the quality of fabrics decent, nothing transparent and no finishing defects.
March 1, 2022
Unprompted review
Happy all round
Great product, fast delivery considering thata it's shipped from China.
November 3, 2021
Unprompted review
Not worth the money
First of all their sizes don't match at all! I ordered size small and my mother with size large was able to fit in perfectly. Then the quality is questionable. It really depends on the item if the quality is good or not. Also when you return items you will not get a full refund. When you used a discount code they will withdraw this amount to the refund.
March 11, 2021
Reply from Retro-Stage.de
Dear Ladies and Gentlemen,
We again apologize for any inconvenience caused.
Retro-Stage never let any of our customers lose money with us. Could you please include your order number so I can help you soon?
Hope you can give us a chance to communicate with you. Believe us, communication can solve everything, please contact us by email: service@retro-stage.de.
Thank you in advance and have a pleasant week to you.
For questions we are at your disposal.
Kind regards
Retro stage team
Thanks for the support!
Thanks for the support!
I ordered something for carnival (Germany) but was a bit late. Retro Stage informed me that they have some problems with one of their suppliers and kindly ask me if I like to wait it out or reverse the order.
I chose the latter because time was up for the event (my fault - late order) but I know from a friend of mine, that she recieved the identical stuff in time and good shape (she ordered earlier though).
There were no problems concerning the cancellation and the refunding procedure and the support was fast and kind.
February 22, 2020
Unprompted review
Amazing quality
The dress arrived 2 weeks after I ordered it and I was impressed by its quality. It feels solid and good and doesn´t look cheap at all as I had feared. Wheter it still looks nice after being used remains to be seen.
Size small is on the larger side, but still ok. If you are unsure about the size, I recommend taking the smaller size, based on my experience. I did not need any special customer service, but it would be nice to be informed that delivery takes at least two weeks, before the purchase.
January 31, 2020
Unprompted review
The dress looks perfect
The dress looks perfect, good quality. Slightly to big but this was my mistake. Recommended!
December 17, 2019
Unprompted review
Wonderful dresses
Wonderful dresses - looking forward to my next delivery :-)
October 30, 2019
Unprompted review
Beautiful dress
Beautiful dress
What I ordered is exactly what I got now. A beautiful dress with good material. It has fit me well no adjustment. Being my first time ordering from your shop am really impressed
September 1, 2019
Unprompted review
This is a true representation of a 1950…
This is a true representation of a 1950 style dress. The quality and color is right on with what it shows on the website.
August 19, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.