While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are often better than expected and exactly as described. Many consumers highlight the excellent service, particularly the helpful and friendly communication from staff. People frequently mention the fast dispatch and quick delivery of their orders, even for international shipments, appreciating the efficiency and timely arrival of their purchases. The overall consensus is that the company provides a trustworthy and reliable service, with many customers expressing their intention to purchase again. Reviewers are particularly pleased with the smooth ordering process and the attention to detail, such as well-packaged items and even occasional extras.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality and solid... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and swift... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and timely... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the solid build and perfect fit of... See more

Order

People report positive experiences with their orders. Many customers praise the quick dispatch and delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

Karl @ Retro32 was awesome. The whole customer service was amazing. I ordered the wrong item, completely my fault, but Karl was so professional and helpful and resolved the issue promptly. I have bou... See more

Rated 5 out of 5 stars

Decent quality USB stick crammed with all the Speccy goodness I'll ever need, all nicely organised in separate folders. I ordered it on the Sunday before Christmas, it was posted that day and arrived... See more

Rated 5 out of 5 stars

Bought an Amiga Game Selector USB stick for our A500 mini Amiga. I’m useless at tech so was not looking forward to sorting the games side of things - my girlfriend requested 2 particular games. I was... See more

Rated 5 out of 5 stars

Superb company, went the extra mile to get bed parts to me including working on a Sunday. Very good communications. The products were top quality and far stronger and better quality that the originals... See more


Company details

  1. Computer and Accessories Store

Written by the company

The UK's leading supplier of Amiga, Retro Computing and 3D printed products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team at Retro32 are fantastic

The team at Retro32 are fantastic. Karl answered all my questions straight away, and shipped my order to Australia immediately.
Easy to deal with, responsive and friendly. Thanks to Karl and the team I’m back in the 80’s playing my favourite Spectrum games.
Highly recommend Retro32, and would definitely buy from them in the future.

January 8, 2025
Rated 5 out of 5 stars

Great service and good products for beds

Like some other reviewers, I had expected to have to replace my Feather & Black king size bed (£1000?) as many of the plastic end caps for the slats had broken and the rest had become very brittle. Instead I was able to buy 28 new end caps from Karl for £200 and with some help from my neighbours we were able to work out how to remove and replace them and how to fit the slats into them. This needed careful adjustments so as not to put too much pressure onto the new end caps but we succeeded and the bed is now fit for use for another 10 years!

January 12, 2025
Unprompted review
Rated 4 out of 5 stars

Good replacement holders but a little tricky to fit

Karl responded very quickly to our order and sent us some very helpful suggestions when we struggled to fit the slats in place. The new holders are more rigid than the originals. When we fitted the first few slats, the holders started to show signs of stress in the plastic. We contacted Karl and he replied quickly with two suggestions from other customers - loosen the bed frame if possible, and use a hairdryer to soften the plastic. In the end we only needed to loosen the bedframe as far as it would go, then once all the slats were in place we tightened it all up.

December 27, 2024
Rated 5 out of 5 stars

Excellent Product

Purchased The Spectrum" Pre-loaded USB Drive (64GB) - Inc USB cover. Superb product. Works perfectly. Fast delivery. I would highly recommend this company and their products. A+++

December 27, 2024
Rated 5 out of 5 stars

First Class customer care!

Delivery was on time and I was kept updated throughout. Ordering was straightforward and Karl was available to answer any queries or questions I had. The highest level of customer service convinced me that the company know about their subject and the staff are passionate about it which gives me confidence. I will definitely use them again in future. A genuinely top service and business/ resource. Happy days!

December 27, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look