Retro Designer Wear Reviews 217

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

i had an amazing experience when i purchased from the store i was unsure of the VW/ bag styles before entering. All staff were welcoming and extemely helpfull apon me arriving. I was struggling to dec... See more

Rated 3 out of 5 stars

First and last time ordering, didn't seem bad aswell, but one of them shops that's got good sales n wayyyyy too much customers so chances are an item or more is 'out if stock' which is what happened t... See more

Company replied

Rated 5 out of 5 stars

Service second to none ! I have been in a lot of times recently with my wee dad hovering up some amazing bargains on a weekly basis . Sara , her sister and the team were absolutely amazing with him... See more

Rated 5 out of 5 stars

Just picked up my 5th order with Retro Designer Wear and as with every time I've ordered, the product was perfect, decently priced and the staff were super friendly. I've had order delivered bef... See more

Company details

  1. Clothing Store

Written by the company

All your favourite designer clothing brands in one place for men's, kids and women's.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service as always

Great service as always, whether that be in store or online. I've been shopping with retro for 30 years. A great family business!!!

May 8, 2024
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Martin,
Thank you so much for your kind review and your custom over the years. Here's to many more!
Many thanks
The Team @ Retro

Rated 1 out of 5 stars

First thought a great site having what…

First thought a great site having what I wanted they failed me massively

I did not get them they took them and stole them and I never got proved this and they refused this and won’t help so that’s my first and last time ever use again will report to the police they are thieves

They profess to have checked I have evidence to show they are liars and thieves I would advice DO NOT ORDER FROM THEM YOU WILL NOT GET IT THEN YOU WILL BE OUT OF POCKET I LOST ALMOST £300 I will never use company should not be allowed to be existing the better business bureau have been told I believe they already also know about them…. Says everything doesn’t it

May 29, 2024
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Lisa,
We have investigated your complaint and have received sufficient evidence to support the successful delivery of your order.

We will not be looking into this further.

Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Ordered for the first time from Retro…

Ordered for the first time from Retro very impressed with the service and the next day delivery.
Very happy with my purchase definitely be ordering from them, Spoken to Sarah very helpfull and polite,highly recommended Retro👍

May 20, 2024
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hey!
Thank you for your great review. We appreciate your feedback.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Honest, reliable and quality service

If there was a choice for more than 5 stars I would have given more. I ordered online not knowing they are based in Scotland, I live in Essex and my item arrived after two days and I was notified every step of the way, good quality jeans as you would expect from a certain brand. I also did not know they are an independent family run business. So if you’re fortunate to be able to treat yourself every now and then I highly recommend using this company. I will do for sure.

May 14, 2024
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Aaron,
Thank you for your kind review, we really appreciate your custom.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Great experience

Having bought some quality clothing on Monday 6.5.24 I had to return to exchange for other sizes. Extremely happy with with the service and the staff. Nothing was too much bother. Nothing but praise for Retro.

May 8, 2024
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi William,
Thank you for your great review. We appreciate your feedback.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Item arrived quickly

Item arrived quickly, great service and I am very pleased with my item. Always use Retro designer wear they never disappoint.

April 30, 2024
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Maz,
Thank you for your great review.
Many thanks
The Team @ Retro

Rated 1 out of 5 stars

Bought items for c£150

Bought items for c£150, paid £7 for next day delivery. 1 week later still no items and the response is they have been delivered! They absolutely have not been delivered and now having to go through my bank for refund. First time customer, never again !

April 7, 2024
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi there, I'm sorry to hear you're unhappy with the service. However, we have both GPS and photo evidence to support the delivery of your parcel.
We have tried to reach out to you to resolve the issue and we haven't had any response.

Please email contact@retrodesignerwear.com and we can try to resolve the situation.
Many thanks
The Team @ Retro Designer Wear

Rated 5 out of 5 stars

First purchase

Just bought a new pair of Mallet trainers. Ordered yesterday and arrived today and didn’t even pay for next day delivery! Absolutely love them and price was tremendous. I’ll definitely be ordering from here again

April 8, 2024
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Neil,
Thank you, your great review is greatly appreciated.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Ordered some things online from retro…

Ordered some things online from retro designer

Excellent customer service
Very friendly and helpful staff too

Good quality clothing reliable service five stars all the way

March 25, 2024
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi DA, thanks for such a kind review!

Rated 3 out of 5 stars

Delivery came quite quick which is good…

Delivery came quite quick which is good I loved the polo I purchased for my son but it came literally wrapped in paper which I thought was a disgrace the price of it for a baby polo lol! Also came stained on sleeves which they haven’t still yet to get back to me about won’t open my message so won’t be purchasing again of this website!

March 25, 2024
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Shannon, I'm sorry to hear you're unhappy with the service you received. Could you email your complain to contact@retrodesignerwear.com?

Rated 5 out of 5 stars

Brilliant service from this shop

Brilliant service from this shop
Received my parcel but ordered wrong size, they took it back no problem and sent correct size as soon as possible.
Super helpful would recommend✅✅✅

March 6, 2024
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Thank you so much for your kind review

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