Retro Designer Wear Reviews 218

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

i had an amazing experience when i purchased from the store i was unsure of the VW/ bag styles before entering. All staff were welcoming and extemely helpfull apon me arriving. I was struggling to dec... See more

Rated 3 out of 5 stars

First and last time ordering, didn't seem bad aswell, but one of them shops that's got good sales n wayyyyy too much customers so chances are an item or more is 'out if stock' which is what happened t... See more

Company replied

Rated 5 out of 5 stars

Service second to none ! I have been in a lot of times recently with my wee dad hovering up some amazing bargains on a weekly basis . Sara , her sister and the team were absolutely amazing with him... See more

Rated 5 out of 5 stars

Just picked up my 5th order with Retro Designer Wear and as with every time I've ordered, the product was perfect, decently priced and the staff were super friendly. I've had order delivered bef... See more

Company details

  1. Clothing Store

Written by the company

All your favourite designer clothing brands in one place for men's, kids and women's.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5* service

Great service received, especially after courier returned item to company, it was promptly resend and arrived next day. Excellent communication, highly recommend.

March 26, 2023
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi M,

Thank you so much for your kind review, we're glad to hear you recieved 5* service!

Rated 5 out of 5 stars

Fab clothing for my grandson

Fab clothing for my grandson
& using clearpay or Klarna helps
Spread the cost

March 26, 2023
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Elizabeth, cheers for the great review. Glad your grandson loves his clothing!

Rated 5 out of 5 stars

Delivery was prompt and fast

Delivery was prompt and fast and even though I was not in to take delivery, I was able to pick it up from the post office

March 26, 2023
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Reply from Retro Designer Wear

Hey Jubril, thanks for your great review! Glad to hear your experience was 5*

Rated 3 out of 5 stars

First and last time ordering but not all bad

First and last time ordering, didn't seem bad aswell, but one of them shops that's got good sales n wayyyyy too much customers so chances are an item or more is 'out if stock' which is what happened to me. I get this does happen sometimes but I wouldn't trust it not to happen alot here unfortunately. See what the clothes are like when their here as other reviews seem decent and the prices are good for the range they have🙌

March 27, 2023
Unprompted review
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Reply from Retro Designer Wear

Hi Adelle, thanks for your review and I'm sorry to hear your order was out of stock. We are working on improving our stock system to ensure this doesn't happen again. I hope you'll reconsider shopping with us again in the future

Rated 5 out of 5 stars

Amazing easy to order

Amazing easy to order. Fast delivery can't fault prices either. Will definitely be using again.

March 2, 2023
Unprompted review
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Reply from Retro Designer Wear

Hey! Thank you so much for your kind review. So happy to hear you'll be back

Rated 5 out of 5 stars

I absolutely love this company!

I absolutely love this company!
I bought a Vivienne Westwood Shirt for my boyfriend for Christmas and it was too small. I contacted the company who sent me the next size up straight away. Very straight forward and easy to deal with. Unfortunately it still didn't fit (Vivienne Westwood shirts are just small in general now Unfortunately) but Retro Design took the shirt back again with absolutely zero fuss and a full refund being processed.
I had a similar problem last year with Harvey Nichols and they would not let me have get a refund so I won't deal with them again.
I will however fully support and recommend RETRO DESIGN as they have great choices and I will DEFINITELY be using again soon.

Also staff super friendly and very helpful!

January 19, 2023
Unprompted review
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Reply from Retro Designer Wear

Hey L, thank you so much for your excellent review and glad we provided you with a great experience

Rated 1 out of 5 stars

There an absolute rip of and rude on…

There an absolute rip of and rude on the phone with upset customers

January 24, 2023
Unprompted review
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Reply from Retro Designer Wear

Hi Joe, sorry to hear we didn't meet your expectations. I hope in the future you reconsider shopping with us

Rated 5 out of 5 stars

Great shop and service

Ordered these jeans for my husband at a reduced sale price. Great buy. Nice fit & quality. Picked up in store same day as order was placed. Great shop, staff and stock - 5*

January 8, 2023
Unprompted review
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Reply from Retro Designer Wear

Hey Amanda, thank you so much for your great review and glad you loved the store!

Rated 5 out of 5 stars

Ordering Online

Excellent choice and my order was delivered within 48hrs.
I don’t normally order online, I prefer going into the shop. However, I would definitely consider ordering on line again

January 4, 2023
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Reply from Retro Designer Wear

Hi Isobel, thanks for your great review. Glad we were able to make your online shopping experience great

Rated 5 out of 5 stars

Love the order

Love the order! Fast delivery. Thank you

December 26, 2022
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Reply from Retro Designer Wear

Hey! Thanks for your 5* review!

Rated 5 out of 5 stars

Item arrived promptly

Item arrived promptly, very neatly and carefully packaged, excellent quality. The customer service I received when I spoke with an agent was excellent, extremely helpful and professional. I will definitely be purchasing again and recommending Retro to family and friends.

December 21, 2022
Unprompted review
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Reply from Retro Designer Wear

Hi Shaz, glad to hear you were happy with your order and the service you received!

Rated 5 out of 5 stars

Great for Christmas gifts

Bought a V.Westwood necklace and a couple of gifts from friends here recently, the items matched the images on the site and it was a smooth shopping experience from start to finish. Thank you!

December 8, 2022
Unprompted review
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Reply from Retro Designer Wear

Hey!
Thank you so much for your awesome review. We're glad you're satisfied with your puchase

Merry Christmas when it comes
The Team @ Retro

Rated 5 out of 5 stars

Great service, amazing delivery

Amazing online experience, I ordered some uggs and they delivered very fast in perfect condition, cannot wait to wear these this winter will definitely be shopping from retro again thank you!!

December 11, 2022
Unprompted review
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Reply from Retro Designer Wear

Hi Fiz!
Thanks for your kind words. Glad we met your expectations!
Merry Christmas when it comes
The Team @ Retro

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. Twice attempted to buy a Valentino bag, both times stated couldn’t verify card and took the money out anyway. Very untrustworthy. Found on another sole trader £6 cheaper. To be avoided.

December 9, 2022
Unprompted review
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Reply from Retro Designer Wear

Hi Holly,
I'm sorry to hear you weren't able to complete your purchase. I have looked into this and can confirm there were some inaccuracies regarding your payment card.

When this happens the money is removed from your account (by the bank) and held until our payment merchant accepts the transaction. As this wasn't possible, the bank then returns the money to your account. In many cases, this will display as a 'pending' transaction on your online banking.

If, in the future, you decide to give us another chance, please contact us if you have issues and we'll do our best to help.

Have a wonderful festive period.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Found the Moose Knuckles jacket that i…

Found the Moose Knuckles jacket that i had been searching everywhere and managed to get my size, was happy to get a quick delivery and happy with my purchase.

December 5, 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Jimmy,
Awesome to hear your Moose Knuckles was perfect.
Have a wonderful festive period.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Amazing service bought few stuff from…

Amazing service bought few stuff from these guys and very happy with items also prices brilliant and staff very nice 👍👍👍❤️❤️❤️

December 2, 2022
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Reply from Retro Designer Wear

Hey Lee,
Thanks for the amazing review! I'll be sure to let the shop team know they're doing a great job!
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

First order came within 24 hours

First order came within 24 hours. Product fine for half price so no worries thanks

November 20, 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Michael, thanks for your awesome review.
Many thanks
The Team @ Retro

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