Retro Sports Factory  Reviews 

172
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally speedy delivery service and the amazing ability to easily customise unique items like sports flags and beach towels for loved ones. People consistently mention that purchases arrive right on schedule, feature bold and vibrant colours, and make wonderful birthday presents for family members and friends. Though some reviewers were not happy with the overall quality, noting that specific products like aprons feature very thin synthetic fabric without proper hemming at all. Consumers also mentioned that certain goods feel rough or average in texture, and delivery times occasionally fell short of initial expectations.

What people talk about most

Product

Clients share positive opinions on product quality, praising the vibrant colors, clear pictures, and durable... See more

Quality

Customers had ambiguous experiences with quality, revealing a stark divide in opinions. While many reviewers... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting the prompt arrival and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service. I had a quicker delivery request for a flag for my son for his first away day football match and they went above and beyond to make sure it arrived in time and that my son ha... See more

Rated 5 out of 5 stars

Bought a personalised golf towel as a birthday gift for a friend. It arrived really quickly and totally exceeded my expectations (that doesn’t happen often)! The picture was clear and the colours vi... See more

Rated 5 out of 5 stars

Bought two towels for my brothers for Xmas, quality and design was good. Being football fans I thought this was a unique present so different from the usual ideas the shops have. I also bought my sis... See more

Rated 5 out of 5 stars

Great site, loads of choices, was able to customise my item, which made it extra special! Value for money, item received was exactly like what I saw on website. Would thoroughly recommend.


Company details

  1. Gift Shop

Written by the company

WHO WE ARE: Retro Sports Factory specialise in personalised retro sports gifts, inspired by the favourite kits of the 70's, 80's, 90's & 00's. We offer a huge range of fun and loveable gifts perfect for all sports fanatics. WHY RETRO SPORTS FACTORY?: We know the stress of trying to find unusual gift ideas, that's why we have created an amazing range of top selling gifts, we know that your family and friends will love. OUR GIFTING RANGE: Our unique collection of nostalgic retro prints are available on a range of best selling gifts from; Metal Prints, T-Shirts, Beach Towels, Golf Towels, Shirt Cushions, Bucket Hats, Aprons and many other popular gifting accessories. MADE IN ENGLAND: All Retro Sports Factory gifts are Made in England to the highest quality. MORE ABOUT US: We are a Yorkshire, family run business with a huge passion for sports and personalised gift memorabilia. EXCELLENT CUSTOMER SERVICE: We are extremely customer centric and pride ourselves on excellent customer service and communication. We offer fast, hassle free shipping throughout the UK. We aim to deliver all personalised gifts within 2-3 working days. Please note during unprecedented busy periods this may increase to 3-5 working days. This is very rare :)


Contact info

4.2

Great

TrustScore 4 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(172)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Fast postage, poor quality

The item was posted out quickly however the quality of the apron is really poor. Especially consider it was £16, there is thread hanging off it and it’s for a Christmas gift. I definitely wouldn’t order from here again as the quality is just not worth the money.

December 20, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look