Amazing customer service. I had a quicker delivery request for a flag for my son for his first away day football match and they went above and beyond to make sure it arrived in time and that my son ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a personalised golf towel as a birthday gift for a friend. It arrived really quickly and totally exceeded my expectations (that doesn’t happen often)! The picture was clear and the colours vi... See more
Bought two towels for my brothers for Xmas, quality and design was good. Being football fans I thought this was a unique present so different from the usual ideas the shops have. I also bought my sis... See more
Great site, loads of choices, was able to customise my item, which made it extra special! Value for money, item received was exactly like what I saw on website. Would thoroughly recommend.
Company details
Written by the company
WHO WE ARE: Retro Sports Factory specialise in personalised retro sports gifts, inspired by the favourite kits of the 70's, 80's, 90's & 00's. We offer a huge range of fun and loveable gifts perfect for all sports fanatics. WHY RETRO SPORTS FACTORY?: We know the stress of trying to find unusual gift ideas, that's why we have created an amazing range of top selling gifts, we know that your family and friends will love. OUR GIFTING RANGE: Our unique collection of nostalgic retro prints are available on a range of best selling gifts from; Metal Prints, T-Shirts, Beach Towels, Golf Towels, Shirt Cushions, Bucket Hats, Aprons and many other popular gifting accessories. MADE IN ENGLAND: All Retro Sports Factory gifts are Made in England to the highest quality. MORE ABOUT US: We are a Yorkshire, family run business with a huge passion for sports and personalised gift memorabilia. EXCELLENT CUSTOMER SERVICE: We are extremely customer centric and pride ourselves on excellent customer service and communication. We offer fast, hassle free shipping throughout the UK. We aim to deliver all personalised gifts within 2-3 working days. Please note during unprecedented busy periods this may increase to 3-5 working days. This is very rare :)
Contact info
Export House, BD21 2LH, Keighley, United Kingdom
- 01535 608845
- sales@lsprints.co.uk
- retrofootballfactory.co.uk
4.2
Great
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Got a sunderland doormat and bar runner…
Got a sunderland doormat and bar runner ad a present for my husband,he loved them,great quality.
April 30, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Went beyond and above to make sure my…
Went beyond and above to make sure my flag was correct after the initial print error in the first one, customer service from Donna was top notch and I would highly recommend Retro Sports factory 10/10
April 29, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
So pleased with our teams beach towels
So pleased with our teams beach towels
Quick an easy to order an delivery was also quick
April 30, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Absolutely love them fit perfectly in…
Absolutely love them fit perfectly in my car other set was a gift and they were over the moon with them as I added there surname and lucky number I got “ toon army 9 “ on mine very happy
April 29, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
NUFC SUITCASE COVER
Brilliant quality exactly as shown on website. Very fast delivery.
April 25, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
I orders 2 suitcase covers by accident…
I orders 2 suitcase covers by accident as soon as I notice I emailed the company to cancel 1,5 minutes after placing order, I was told no we cannot help you.didn’t even try and help me. She said the order has been placed, will not order again very disappointed and would not recommend
April 24, 2024
Reply from Retro Sports Factory
Hi Jamie,
We’re sorry to hear that you’re unhappy with your order. Please note that we cannot always make amendments to your order once it has been placed. While you can attempt to contact us, we cannot guarantee that changes can be made.
We offer a swift delivery service and have an efficient in-house printing system, meaning most orders go straight to print after submission. This is why we ask that you thoroughly check the design before submitting.
Thank you for your understanding and apologies that we could not help you on this occasion.
Kind regards,
Retro Sports Factory
Absolutely exceptional service
Absolutely exceptional service. Ordered a custom flag on Tuesday 16th April and it arrived Thursday 18th April.
Flag is great quality and the printing is top notch!
April 16, 2024
Unprompted review
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Perfect
Perfect. We love the final product and the flag was complimented all weekend. Thanks!
April 2, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
I bought the cushion as a Gift for a…Dear friend
I bought the cushion as a Gift for a very dear friend who lost someone very special, he was a Huge villa fan. This is now a lovely reminder and something to cuddle up too. All personalised perfect , great quality too 👌
March 25, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Great item and a fast delivery
March 11, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
SU Towel
Great fast service ~ A present for our son & he’s very happy & was light to carry in the suitcase
February 27, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Very efficient service and good product.
February 27, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
Good unique products
February 19, 2024
Reply from Retro Sports Factory
Hi, thank you for taking the time to leave us a review. We are pleased to hear you were happy with your order 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.