Retrokitstar Reviews 12

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Definitely a scam

Definitely a scam. Ordered a Christmas gift for my son in early December. Not only has it still not arrived, these crooks haven’t answered a single one of my emails. Very bad site run by very bad people. AVOID!!!

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap looking jersey black on website but received blue jersey

I purchased three soccer jerseys for $198 AUS in December 2024 as Christmas gifts and didn't receive them until February 2025. Trying to contact customer service was horrendous.
One item of the three they sent was different to what was on the website. Now that I'm asking for a refund, noone is replying to my numerous messages. Not happy at all!!

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Website

Terrible, I spent over $150 for several kits, 5 months ago, not only that they weren't shipped, I cant ask for a refund, or even get in contact with the people, after sending several emails. Scam don't buy from here.

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Two shirt were ordered

Two shirt were ordered. Only one arrived. 5 emails sent and no response. I have waited a long time before leaving a review. DO NOT WASTE YOUR MONEY.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site
My son placed an order on 16/10/24 for a REAL Madrid shirt. Despite their website citing a 5 day shipping policy by 30/10 had not been shipped. I e-mailed on 30/10, 31/10, 2/11, got a response from 'Emma' on 4/11 who said she would look in to it, e-mailed 4/11, 6/11, 11/11 and messaged via Instagram on 11/11. No replies. The site is scamming kids out of their pocket money. Please report to your local authorities if you also get scammed.

November 14, 2024
Unprompted review
Rated 4 out of 5 stars

Got the shirt.

Got the shirt.
After 1,5 months the shirt arrived, they dont respond to emails though, thats the only thing i can put a finger on.

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

if I could rate lower I could

if I could rate lower I could. its virtually impossible to contact them. they said a shirt was out of stock and for me to change the order however there is no way to change it. so I email what I want changed and 2 weeks later they charge me again and not a shipping confirmation in sight.

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

How is this website not shut down it’s…

How is this website not shut down it’s clearly a scam .. they take your money and run and don’t ever send out the goods .. I absolutely detest scammers 😤🤬 .. my young grandson is so disappointed and that makes me so mad 😠.. and it seems there’s nothing we can do once they taken the money 😤 I’ve sent numerous emails but they’ll never respond .. SCAMMERS

June 2, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look