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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the straightforward ordering process, fast delivery, and well-packaged products that arrive in first-class condition. Many appreciate the fantastic range of retro products and the quality of upgrades, noting that items work as expected and are exactly what they needed for their projects. However, some customers experienced issues with product descriptions not specifying the version of items being sold, leading to uncertainty about what they would receive. A few people also mentioned not receiving their ordered products or having concerns about the lack of information regarding specific product versions.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the fast... See more

Service

Clients share positive opinions on service, consistently highlighting fast postage, quick dispatch, and... See more

Product

People report positive experiences with product, often highlighting the great quality and functionality.... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the straightforward ordering... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products as very good, high-quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service again from Retro Lemon. They have a fantastic range of retro products and they're my first stop in the UK for upgrades and accessories. Really straightforward ordering process, quick del... See more

Rated 5 out of 5 stars

As usual, fantastic service from RetroLemon. Ordered a new membrane for my 130XE. Part arrived very quickly as usual, within two days and fitted the machine perfectly. Fantastic thats it up and runnin... See more

Rated 5 out of 5 stars

Excellent service as always from Retro Lemon. You know when you order from them, it will be a quality made product, with excellent customer service. Wouldn't go anywhere else for Commodore or Atari... See more

Rated 5 out of 5 stars

This company never disappoints, great service, all knowledgeable about all things Atari. And if they are not able to help, most times they can point you to someone who can. Great team, Great service,... See more


Company details

  1. Computer and Accessories Store

Written by the company

Retro Lemon is an UK based website selling expansions, upgrades and accessories for vintage computers. We are exclusive UK distributor of Lotharek.pl.


Contact info

4.9

Excellent

TrustScore 5 out of 5

503 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied with every order.

Attention Google Translate.

The shipping is very fast. The goods are top-notch. Very well packaged, and there were no problems with customs. All products are explained on the website with pictures and information. Highly recommended.

April 14, 2025
Rated 3 out of 5 stars

Retro Lemon is decent

Retro Lemon is decent, but not without flaws. Delivery was impressively quick, and the product quality fine. However, I noticed more mixed feedback online, which gives something to consider. My experience was okay, with no major issues, but it felt like the hype from other reviews might be slightly overplayed.

March 22, 2025
Unprompted review
Retro Lemon logo

Reply from Retro Lemon

Thanks for sharing your thoughts! We're glad you were happy with the fast delivery and the product quality. We totally get that online reviews can sometimes set high expectations, and we appreciate your honest take. If there’s anything we can do to make your experience even better, feel free to let us know—we’re always here to help!

Rated 5 out of 5 stars

Very Pleased

No complaints here. They packaged the game well and shipped it to me in one weeks time when I assumed it would take three.

February 19, 2025
Rated 5 out of 5 stars

Great Service

Sent my Atari800XL to be fitted with a U1MB upgrade (bought from Retrolemon). The card was fitted really neatly, and was done very quickly.

Really impressed with the communication, job done and speed of turnaround.

This is the 3rd time I've used Retrolemon, and each time I've been impressed with the service.

Would recommend.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great seller

Great seller! Great shop! Extremely fast delivery, ordered item on Monday afternoon and by Tuesday morning package arrived! Amazing! Product is working perfectly fine.

January 28, 2025

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