Retrolocker Reviews 126

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent stitching, material, and overall appearance of the jerseys, often comparing them favorably to full-cost items or even surpassing expectations. The customer service is frequently highlighted as exceptional, with many appreciating the quick responses, helpfulness, and personalized approach from the staff, especially a staff member, who is often mentioned for resolving issues efficiently. People are also very satisfied with the ordering process, finding it smooth and the turnaround time for custom products to be surprisingly fast, leading many to express intentions of reordering. However, some customers experienced issues with product quality, citing shockingly bad material, incorrect sizing, or inaccurate logos. A few people also reported problems with their orders, such as receiving an item with an incorrect patch or having their package mailed to a different state, and some noted delays in receiving their orders or updates.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the authenticity, stitching,... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent craftsmanship,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with their purchases and the... See more

Customer service

Consumers consistently report positive experiences with customer service, often describing it as great,... See more

Staff

Customers had positive experiences with staff, with many reviewers specifically praising a staff member for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased 4 jerseys at an incredible price. I was assuming at that cost the quality would be slightly below that of a full cost item, and I was okay with that. The jerseys are just as good as some o... See more

Rated 5 out of 5 stars

My order, a custom Cleveland Indians jersey, was perfect in every way!!! Very much satisfied. I can't believe the quality versus the price. I had one minor admin question, and Ronald was quick to s... See more

Rated 5 out of 5 stars

I ordered a black Lindros 88 flyers jersey to be shipped to the U.K. I realised about a week after the order that I had entered the wrong post code (zip code). A quick email to the admin team and Rona... See more

Rated 5 out of 5 stars

I ordered a couple jerseys for my wife and I. Their was a little confusion around the jersey sizing but Ronald from Retro Locker personally addressed the the issue and I am extremely excited to wear o... See more


Company details

Written by the company

Retro Locker makes jerseys that are more than just shirts. They are memories and stories you can wear with pride. We bring back old designs from famous movies, classic sports teams, and even create jerseys inspired by professionals at the top of the game. Every jersey is fully stitched, made with strong fabric, and bright colors that last. When you buy from us, you join a community of fans who love history, sport, and style. Retro Locker is not fast fashion, it is timeless gear made for people who want to wear something truly special.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Service

There was an error on my purchase and Ronald was quick to respond and correct the problem! I really appreciate the service I received. I will be doing business again with Retrolocker !

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Well worth the wait and Top Class results!

Patience is a virtue. Quality takes time and let the folks at Retro do there magic! I recently placed an order for 4 jerseys and they absolutely killed it! Customs done right and high quality products used. Exceeded my expectations! Thanks again 🍻

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue in receiving a hockey…

I had an issue in receiving a hockey jersey in the wrong size and Retro Locker specifically Ronald did a great job in helping me get the right size very quickly!! Highly recommend them for all the great jerseys that they sell!!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Jerseys

I have ordered two hockey jerseys from them both with custom name and number. I am very impressed with the quality. Shipping times can take a little long but they are upfront about the expected time. Overall, cannot recommend enough for your retro jersey needs.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Exchange for different size

Had an issue with the sizes running big for me. Ronald was able to resolve my issue and send replacements while I was only responsible for shipping cost. I think that was more than fair and I'd purchase from this company again

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

great jersey

In the end, I got a really nice jersey and and Ronald’s customer service was great. The reason for the 4 stars was because the size chart that was on the website wasn’t accurate., and I ended up w/ a size that was far too big. Ronald helped me figure what the correct size for me would be and replaced the large one (for a small fee). I would definitely order from them
again.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company with amazing products! And the customer service i received from Ronald was top tier! He was super friendly and super helpful! I will be ordering from this company again and again! Please give this company a shot, as you will not be disappointed!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

AWESOME !

There was a mix-up in my delivery. I contacted customer service and within a few hours the situation was rectified. I recommend this company 100%, Terry

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Quality: 10/10
Customer service: 10/10
Look: 10/10
Feel: 10/10

Took a while to get to me. But I can see why. Barkov jersey is awesome. The team was quick with responses and always professional. Will be shopping with them again.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication from the seller! I thought the price was too good to be true but it’s legit. The jersey arrived quicker than I expected and is exactly as described on the site! Will definitely order again. Thanks guys!

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

A delivery issue that was timely resolved!


I had an issue with the delivery and was panicking that I’d been scammed by the site, but when I reached out to Retro Locker they not only walked me through the process but they also checked in regularly to ensure that my delivery was successful. The jersey came and exceeded expectations. I want to make sure it is known that both Michael and Ronald were incredibly helpful through the whole process. Thank you Retro Locker!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great communications and patience

Received an Indians jacket that wasn't quite the size expected. After some discussion concerning the fit, the people at Retrolocker went to great lengths to make sure the replacement jacket was the correct size. I appreciate the effort and patience they put into making sure I was happy with my new jacket

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

These guys are great

These guys are great. I got my boys USA hockey jerseys in about 3 weeks when no one could, they were authentic, everything stitched one, even had fighting straps. So glad I used them

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Jersey expert guy knows best

Ok, first and foremost, I am old dude throwback sports enthusiast and jersey expert and collector. I know team logo insignias that teams wear/wore, number fonts and precise team colors shades. I WANT what is "exact" to what I'd be issued being on the team. I found Retro Locker. The amazing selection first drew me in. The price sealed the deal for purchase. The turnaround was very quick for a custom-made product. I gave it a try! Arrival as promised. Jersey quality fine, it looks team issued. I have in mind future purchases from here. Quality+Afforable Price+Quick turnaround=Sale

March 31, 2026
Unprompted review

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