RetroSix Reviews 

100
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I purchased a UV printed custom GBA SP shell. First, the product... I sent custom artwork that I had drawn, it was printed flawlessly, resolution was perfect, feels great. Came with all extra... See more

Rated 5 out of 5 stars

Bought an Atari 2600 CleanComp to get S-Video output. Just received it, and it looks awesome! Excellent customer service when i had problems with my local postal service. It got sent back to UK,... See more

Rated 5 out of 5 stars

I've had multiple repairs done by the folks at Retro6US, ranging from common stuff like trace repair, to wildly complex and expensive items like atari jaguar's and turbografx CD's. They will go abov... See more

Rated 2 out of 5 stars

My package took more than 2 weeks to be delivered, I tried ringing the phone number on their website numerous times and never answered. I decided to order one of the items again but through their eBay... See more

Company details

  1. Gaming service Provider

Written by the company

RetroSix is a small company in the UK aimed at bringing back quality and customer service to a world where cheap, fast paced, poor quality goods are flooding the market and zero customer service if anything is wrong.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

100 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(100)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Placed an order that was dispatched asap. Had an issue with 1 of the parts, sent a message on instagram and had a reply on the day and a replacement within the week. Top service!

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Brilliant! 😊

⭐️⭐️⭐️⭐️⭐️ Brilliant!! 🤩 I ordered some protective cases to put my old Gameboy games in. They look so cool. 😎 I was made to throw away some of my boxes back in the early 90s, it’s so fun to make them complete again.
They zoomed through the post and the packaging looked great as well. Thank you 😊🏎️💨📮

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Don’t hesitate!!

Amazing customer service went to them online to have a custom Gameboy dmg shell made and I couldn’t be happier! Amazing quality and they were very helpful and understanding every step of the way can’t recommend enough!

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Superb customer service, very passionate & professional chaps.

really good with my 7 year son who is getting into retro gaming letting him noodle around with some of the consoles.

Edit:- NES working perfectly.

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Going the extra mile

Going the extra mile, time and time again. Customer happiness is their priority. Will always use them despite other peoples opinions.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service and quality product

After receiving some horrible family news a few months before Christmas, I decided to get an old Game Gear modded as a gift. Before this time, I was aware of Retrosix through their socials, but I had never dealt with them directly. Having now visited their store in Milton, and received the now modded Game Gear, I can honestly say that these guys are simply some of the kindest, most genuine people I have ever dealt with as a customer. These guys don't know me or my family. To them, I'm just a customer bringing them another old piece of 90's hardware to fix up. However, to say they looked after me is an understatement. They exceeded on every level - the workmanship, quality of product, timeliness and service. Testament to this was on Christmas day when we got to see someone very dear to us smile again as they opened their new Game Gear. Honestly guys, I can't thank you all enough. You'll be sick of me this year as I'll be bringing quite a few of my own consoles in! All the best 👍

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

My order was dispatched quickly. RetroSix also swiftly assisted me in correcting a mistake I'd made with my order. Highly recommended, bookmarked them for future retro console needs. Thanks!

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

My Megadrive game battery change…

My Megadrive game stopped saving and needed a battery changing couldn't do it myself and found Retrosix online. Excellent service so quick and kept informed through the whole process, will definitely use again highly recommend.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had an excellent experience…

I recently had an excellent experience with RetroSix! My boyfriend’s Xbox had a faulty power supply, and Martin from their team did an outstanding job fixing it. The service was quick, efficient, and his console now works perfectly. I highly recommend RetroSix for their top-notch expertise and customer service, (Honestly if you have a man-child of a boyfriend this is the place to go especially this time of year with Christmas coming up)

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Martin was brilliant!

Came into the store asking about marvel funko pops, he had recently sold his last his last one but he made a few calls, managed to source one for me for a great price and now another deadpool has been added to my collection, every time I visit I always get something 😂

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely awesome stuff as always!

Absolutely awesome stuff as always from RetroSix. Ordered a cleanjuice GBA with an orange cover to go with the orange shell I bought from RetroSix last year. I was super happy to find the colourmatch was perfect and looked a perfect pair. I also ordered a custom holographic GBC Cart label for my EzFlash JR and it turned out incredibly well. In ordered one and they sent me SEVEN of the same sticker as spares with a lovely little note saying enjoy your free stickers. This was perfect as the first sticker I applied had molding bumps from the cart show up that the older paper sticker had hidden. The extra stickers allowed for a quick replacement and the finished product looks great. A+

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic team!

Great helpful staff, super friendly and excited to help me out with my purchase. If you're in the area of their physical store 100% check them out!!!

October 3, 2023
Unprompted review

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