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2.7

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

The service is expensive, but really mediocre.

The user interface is extremely opaque and has remained completely unchanged for a year.

The integration sometimes does not work.
It does not work at all via hooks.
There is also no configuration option for where a chatbot should appear.

The service is expensive, but really mediocre.

Seems to be a company that is not growing, not learning, not improving, and not really offering customer service.

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

I bought APPSUMO Tier 4 for $399 and…

I bought APPSUMO Tier 4 for $399 and after asking questions about the future of the project after the OpenAI conference, I was kicked out of Discord and thus have no access to customer support. It bothered them that I was contributing to multiple channels and they called it drama. When I emailed for support before (3 times), they didn't reply to any of them. A picture, let everyone make their own. It looks like a "give money here but don't ask questions" action.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Re:tune is a GAME CHANGER!

I've bought a lot of tools but it's been a while since I left a review.

Re:tune definitely deserves a shout. I've recently been given inspiration on a few things and long story short, knew that I would need an easily trainable AI chatbot to achieve certain goals.

Lo and behold, Re:tune appears just at the right time! I tried a few other AI chatbot builders but 1) the limits sucked and 2) they weren't as easy to setup.

I had a fully trained and deployed, niche AI chatbot within 10 minutes using Re:tune. There was a hiccup with some AI delusions but Dhanajoy and the team fixed this in no time by adding the Restrictions feature - spot on!

Now my chatbots are literally on point and firing on all virtual cylinders. I'm VERY much looking forward to the lead capture feature (ideally with Webhooks) so I can grab interested customers details at the right time.

They've recently release Capture, which can ask for any type of data you want to gather from the customer. This is a game changer.

For me, this is a platform to watch. My requests:
1. Have a developed integration marketplace, i.e. send chats to Google Sheets (upcoming webhooks / Zapier integrations will help with this)
2. Notifications - Notify on app when a keyword/lead is entered and handover to human (handover on roadmap I believe) or even send email
3. More automation capabilities. E.g. Run scheduled crawls of Google Drive folder/URL and pick up pdfs/website URLs automatically so to keep knowledge updated automatically (this is on the roadmap)

DJ asked on their Discord, but I can definitely see Re:tune as a leader in this space in 5 years of staying on current course. The ability for any non-coding entrepreneur to put a wealth of knowledge on a website within minutes is truly awesome. Thank you for helping me (and countless others) reach the next stage of my evolution!

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Deep into the world of AI chatbot tools I've been on this journey with AI…

I've been on this journey with AI chatbot tools since 2021, and let me tell you, retune.so is a total game-changer.

It's user-friendly. Setting up my account and crafting an accurate chatbot feels like a breeze, even if you're not a tech whiz like me.

The platform goes beyond just building chatbots. It learns from own stuff, documents, and content, which is pretty mind-blowing. And here's a fun bonus – it plays so nicely with other big platforms as HMTL code or Javascript.

August 14, 2023
Unprompted review

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