Jeff is such a great IT expert. He is professional and is particularly good at not making IT dinosaurs seem like IT dinosaurs. I recommend him to anyone who needs a trustworthy IT support person.
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See what reviewers are saying
Geoff came to diagnose why my PC was not powering up despite a new power supply having been installed. We also discovered the internal hard drives were failing. Geoff diagnosed an intermittent fault w... See more
Geoff will always make himself available as soon as he can - often within hours of calling him. He is knowledgeable, polite, friendly, and his invoices don't induce too much of a shock. I have every... See more
Jeff arrived on time, and worked through all our issues competently, efficiently and effectively. He picked up on some issues we had not identified - and we will move to address those in due course.... See more
Company details
Written by the company
Mobile IT Services for all your home or business needs. We specialise in listening to your actual needs and suggesting solutions that match your business or personal computing demands and budget. We won't oversell you products that you don't need. We offer professional, timely service on-site or we can remotely access computer/s after our initial visit if you want ongoing support very quickly. With more than 25 years experience providing business computer support services and IT support, you will find we don’t offer band aid solutions – we want to get to the heart of the problem quickly and thoroughly, with as little computer downtime as possible. We accept most forms of payment, all our technicians carry mobile EFTPOS terminals.
Contact info
Canberra, Australia
- 02 6160 4454
- enquiry@retupmoc.com.au
- retupmoc.com.au
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Top service in computing
Jeff is a very experienced practitioner who is extremely genuine and thoughtful. He adjusts his approach to individual customers "computer abilities". He understands that often older customers need more help and sometimes they are not as enthusiastic or attentive as they could be. Jeff has guided my computing for allmost 7 years now. His fees are also very reasonable. I can thoroughly recommend his services.
They listened to me.
Jeff knew what to do immediately and he understood the way I wanted to use the system.
Helpful assistance as usual
Helpful assistance as usual. Look forward to further assistance when convenient
We are very extremely happy with Retupmoc
We are very happy with Retupmoc, and the service we receive from Jeff. He is knowledgeable, patient, and gives us a lot of good advice, as well as sorting out our problems
Expert computer help
It is great to have an expert like Jeff on hand who is always willing to help those with computer problems at our retirement home. Often it is at inconvenient times for him.
Total satisfaction.
Attention to detail, patience and appropriate explanations all made the experience very satisfying.
Jeff is very helpful always
A very professional service
A very professional service from a very clever technician who was friendly and understanding. Thank you for your help. I would recommend this service to anyone.
As always great service delivered in a…
As always great service delivered in a professional, friendly and cheerful approaches. I cannot fault Reputmoc
This was my first time using retupmoc…
This was my first time using retupmoc and I was very pleased with the experience. The outcome was great - my laptop working again! Just as important, Jeff explained what was wrong and how he could fix it.
Liz
Jeff is always ready to help and…
Jeff is always ready to help and resolves problems quickly. We'd be lost without his help.
As always
As always, Retupmoc were quick to respond to our call for help. Jeff was able to fix the problems remotely as quickly as was possible.
I had ordered the new DELL Laptop…
I had ordered the new DELL Laptop through Jeff on the Thursday 18th May and on the Friday 19th May Jeff delivered the Laptop and had it set-up the same day. On the Saturday 20th May, Jeff completed the set-up remotely. I was very satisfied with his work. Thanks, Jeff.
Kind Regards,
John Burrowes
Jeff always responds in a timely manner…
Jeff always responds in a timely professional manner and is always looking for way to not only give us the best IT experience but also looking for way that will save us money
Friendly and efficient
Jeff Stiff was very helpful and…
Jeff Stiff was very helpful and informative, and I am more confident that my laptop is working well.
Thank you my printer and computer are…
Thank you my printer and computer are working well Christine
a great service.patient with…
a great service.patient with inexperienced customer. very knowledgeble person.would recommend.great rates.
Always a great experience and efficiant
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