Really awful customer service. My straighteners stopped working after 12 months so couldn't return to store but had a 2 year warranty with Revamp. Contacted them on 27 January 2026 and it's now 17 Mar... See more
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we were impressed with these at the beginning but few months in iv started doin my daughters hair and iv noticed there is ALOT of snapped hairs in between sections near the root ! ( quite prominent )... See more
Nice product, easy to order, good quality, quick delivery however the only downside is the straighteners need charging way more often than my wife, who only has shoulder length hair, hoped for. Using... See more
I am so impressed with this brand, came across them via a celebrity ad on Instagram, and I honestly can't believe that I hadn't come across them before. Straighteners are the best that I have u... See more
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Purchase with no hiccups
Bought hair dryer on sale
Bought hair dryer on sale. Happy with product. Website good, easy to order. The courier for my order was Evri and he buzzed my apartment and spoke to me over my apartment's intercom, but seemingly didn't have time to wait for me to get downstairs before leaving my parcel on the doorstep.
Really fast shipping working well so…
Really fast shipping working well so far and as described
I could not do my medium length hair…
I could not do my medium length hair with this product
Also couldnot return after being used once.
Quick drying
Brilliant I dried my hair in half the time and it left it feeling really silky, just bought another one for my daughter for Christmas.
I bought the hairdryer brush and it’s…
I bought the hairdryer brush and it’s really easy to use and i got great results
Quick delivery of product
Quick delivery of product. Arrived in good condition and item received as good as the reviews seen.
5 stars for service and product received.
Great product highly reccomend i have…
Great product highly reccomend i have thick curly hair and my hair looked almost straight after.
Excellent service 👌
Informed every step of the way about my order. Easy to navigate website. Order arrived on time sand straightener looks nice and good quality also I'm happy with the heat mat that came with it would have been better if heat glove came with it too🙂 excellent service all in all.
Very easy ordering and quick delivery.
Very easy ordering and quick delivery.
Fab products too!
NOT BAD
Wayyy too expensive for what it does. The steamer I expected to see steam. Nothing! Even on the highest setting. Does the same job as ghd's. 4* for not burning my hair. 4* for fast delivery. 4* for easy payment installations.
But for the price I was expecting a miracle. I have very thick hair. It took sometime before straightening out.
Still learning!
Have only used it a couple of times so still need to work out the best way of styling without burning myself which I have twice. It definitely does what it's supposed to as regards to waves curls etc but have to learn to do it safely. Once this is accomplished it will be a great tool I'm sure.
I ordered a replacement brush and I’m…
I ordered a replacement brush and I’m very pleased with it and it came quickly
Order took longer than expected to…
Order took longer than expected to arrive and when it did was faulty so sent back
All received
All received - early days yet but hoping it works as it should in my thick hair
I was really excited to use this as…
I was really excited to use this as good reviews, however I was disappointed. Curls fall out and even on the hottest setting when it says tight it’s more of a wave :( wouldn’t recommend or purchase again ideally want my money back
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