Revendo Reviews 9,317

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Was searching for a replacement for an ipad Air 2 Wifi and Cellular that lasted 10 years. Didn't want to pay full price, was mostly to be used for oncourt video analysis, Sand courts. Could easily com... See more

Rated 5 out of 5 stars

I will probably never buy new electronics again, as long as refurbished devices are available. It's so much better ethically, and to be honest, I couldn’t see a big difference between a new MacBook a... See more

Rated 5 out of 5 stars

I was looking for pre-owned Ipone, I checked all possible options like Interdicount, Manor and Tutti. Your web provides all the needed information and photos of the actual phone I choosed among what f... See more

Rated 4 out of 5 stars

You automatically changed the language to German. We use English or French. The package came quickly. The product looked as described, works satisfactorily so far. We had a little scare as it may hav... See more

Company details

  1. Cell Phone Store
  2. Computer Repair Service
  3. Computer Store
  4. Mobile Phone Repair Shop
  5. Phone Repair Service
  6. Used Computer Store

About Revendo

Written by the company

Wir sind Revendo. Wir kaufen und verkaufen gebrauchte Elektrogeräte in top Zustand (vor allem iPhones, iPads, MacBooks und Android-Smartphones). Damit sorgen wir dafür, dass die Ressourcen unserer Umwelt geschont werden.

Ein zweites Leben für deine Geräte:

Revendo wurde 2013 von zwei Freunden gegründet, um ein wachsendes Problem zu lösen: Immer mehr Smartphones und Computer landen auf dem Müll, obwohl sie noch weiter genutzt werden könnten. Gleichzeitig gibt es viele Menschen, denen ein gebrauchtes Gerät noch viel Freude bereiten würde. Diese Lücke wollten wir bei Revendo schliessen. Und so fingen wir an, gebrauchte Geräte zu kaufen, diese zu reparieren oder aufzuwerten und sie dann wieder zu einem günstigen Preis zu verkaufen. Das Konzept war erfolgreich und so zählen wir bei Revendo neun Jahre später schon mehr als 120 Mitarbeitende und 10 Filialen. Den Grundsätzen von Upcycling und Wiederverwendung sind wir dabei stets treu geblieben.

Von Apple bis Android:

Unser Grundsatz ist, dass wir zu einem fairen Preis ankaufen, günstig verkaufen und Geräte professionell reparieren. Zu Beginn haben wir uns dabei vor allem auf Smartphones und Laptops von Apple konzentriert, da diese Geräte eine top Qualität haben und zudem äusserst langlebig sind, was sie natürlich ideal für Upcycling macht. Dank unseres Wachstums können wir aber mittlerweile auch refurbished Android-Smartphones anbieten. Daher findest du bei uns neben iPhones, iPads, iMacs und MacBooks jetzt auch Smartphones von Herstellern wie Samsung und Huawei in unserem Sortiment. Neben gebrauchten Geräten verkaufen auch jede Menge Zubehör wie Smartphone-Cases, Schutzfolien, Taschen und noch viel mehr. Das Zubehör ist neu, wir nehmen aber vorzugsweise Hersteller ins Zubehör-Sortiment, die sich ebenfalls für Nachhaltigkeit und Wiederverwendung einsetzen.

Persönlicher Kontakt in Filialen – gerade bei gebrauchten Geräten:

Der persönliche Kontakt zu unseren Kunden ist uns sehr wichtig. Gerade beim Kauf eines gebrauchten Geräts will man dieses gerne mal vor Ort sehen, es in die Hand nehmen und vielleicht auch die eine oder andere Frage stellen. Dieses Bedürfnis unserer Kunden haben wir schon früh erkannt und daher neben dem Online-Verkauf auch viel Energie in den Aufbau unserer Filialen gesteckt. Diese erlauben es uns, unsere Kunden vor Ort von unserem Service zu überzeugen, das beste Gerät für sie zu finden und so Vertrauen aufzubauen. In der Schweiz sind wir mittlerweile mit 9 Geschäften vertreten. Letztes Jahr haben wir zudem mit unserer Filiale in Wien den ersten Schritt ins Ausland gewagt.

Übrigens bleiben wir auch bei der Einrichtung der Filialen unserer Philosophie treu und setzen bei der Inneneinrichtung auf ausrangierte Objekte und wiederverwendete Materialien. So können wir den Kunden unser Upcycling-Konzept auch in den Geschäften näher bringen.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Replied to 73% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best deal.

The quality of the iphone was really good. This was my second buy. I will come back. I also bought from another second hand shop. Revendo is much better.

April 30, 2025
Rated 3 out of 5 stars

the headphone have very bad smell and…

the headphone have very bad smell and veryvery dirty!and not fair price .the new price 460 this 360 and 5years old this headphone

April 14, 2025
Revendo logo

Reply from Revendo

Dear Customer,

Thank you for your feedback. We're sorry to hear that the headphones did not meet your expectations. Please note that our pricing reflects current market value and includes warranty coverage. However, if the condition of the item is not as described, we sincerely apologize.

We kindly ask you to reach out to our customer support team with photos of the product, or visit one of our stores. We’ll be happy to assess the situation and find a suitable solution for you.

Kind regards,
Your revendo team

Rated 5 out of 5 stars

Good, efficient service

I have been buying products for over 10 years from Revendo and have always had excellent experience. Friendly, efficient staff and no problems with the purchased items (including used devices).

March 28, 2025
Rated 2 out of 5 stars

We ordered a phone and a charger

We ordered a phone and a charger. After less than a 10 day use, the charger became defective; it’s not functioning anymore. I wrote you an email but haven’t received any response yet. We urgently would like a replacement.
Thank you for your attention to this matter.
Regards

March 13, 2025
Revendo logo

Reply from Revendo

Hello,

We're sorry to hear about the issue with your charger! We haven't received any email from you, but we'd be happy to assist you as soon as possible. Please reach out to us at info@revendo.ch, via our live chat, or by phone during our business hours, and we'll make sure to resolve this matter quickly.

Looking forward to helping you!

Kind regards,
your Revendo Team.

Rated 1 out of 5 stars

Do not trust

Hi, I ordered an item from you, after 14 days I emailed you and wondered where my item went. You did not reply to my email? Tried to track my delivery but it was a fake number. Finally I contacted Klarna and they contacted you... Now it went fast... got an email right away asking me to remove my complaint... and explaining that it can take a long time to get an item from abroad. Pardon the expression but that's bullshit!!! In 20 days it can be sent several laps around the world!!! So now 20 days after ordering, today I received my delivery. Your behavior shows that if I had paid otherwise, you had cheated me of both money and goods. Revendo is a company you can not trust

Translated with DeepL.com (free version

March 24, 2025
Unprompted review
Revendo logo

Reply from Revendo

Greetings.

We have carefully reviewed your complaint, but we could not find any order under your provided order number which does not fit or standard order numbers, email address, or name in our system. Additionally, we do not offer payment through Klarna, which suggests that your order was not placed with us.

If you have any further inquiries, feel free to reach out.

Kind regards,
your Revendo Team.

Rated 1 out of 5 stars

Extremely disappointed with this…

Extremely disappointed with this company's predatory buyback practices.

Revendo Switzerland is playing with law as when they send the offer you cant claim the device back.

Of course out of the offered an insultingly low price for my equipment (brand new Swiss French Apple magic keyboard for 1/5th of the price) far below fair market value.

Their policies are designed to trap customers with no recourse.
Customer service was unhelpful and refused to address my concerns.

Their unfair practices and rigid policies demonstrate they care about profits, not customers.

March 20, 2025
Unprompted review
Revendo logo

Reply from Revendo

Hello.

Thank you for your feedback. We apologize for any confusion or dissatisfaction.

To clarify, the offer was made based on the detailed information provided in the PDF form, which was confirmed by you. Once the offer was accepted and the payout process had started, the products were transferred to us in line with our terms and conditions.
Demanding for the return of a device that was sold is not an Option.

We understand your frustration, but it’s important to note that any change in the condition of the product, such as the keyboard having a non-Swiss layout or visible signs of use, can influence the offer. These details were explained in the offer, as to explain the difference with non-binding online offer.

We always strive to offer fair prices and clear communication. If you have further questions or concerns, feel free to reach out to our customer service team for assistance.

Kind regards,
you Revendo Team.

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