Reverselookup Reviews 

3,600
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,532 reviews, reviewers had a great experience with this company. Customers generally found the user experience to be quick, easy, and efficient, appreciating the amount of information and the fluidity of the results. Many people were happy with how simple it was to register and follow the process, often finding the tool helpful and effective. However, some customers also noted significant dissatisfaction regarding payment, with many reporting unexpected recurring charges or disputed deductions after initial trials or one-time payments. A few other people also felt that the product did not always provide useful or accurate information, sometimes failing to deliver results after payment.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding it quick, fluid, and easy to... See more

Product

Customers consistently note ambiguous experiences with the product, with many reporting that after paying,... See more

Payment

Consumers find payment to be a negative experience, with many reporting unexpected recurring charges after... See more

Service

Users describe ambiguous interactions with service, with many expressing extreme disappointment and calling... See more

Website

People report ambiguous experiences with the website, with some reviewers finding it good and very helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i want to buy more chance to try look up but there is no button for it. i tried to click anything but that doesn't work. so pls add button for buy lookup chance so that people could easly see it

Company replied

Rated 5 out of 5 stars

I done a reverse lookup seemed good £1. Was happy. I paid. Then got an email saying to pay more the same day. I unsubscribed immediately. Then a week later £29.99 was taken from my account. Witho... See more

Company replied

Rated 5 out of 5 stars

Simple, quick, and pretty concise. The mileage was incorrect by 60K. I currently have 82k on an 8 year old car. Not back considering about 30K of those miles are from trips where the oil was change p... See more

Company replied

Rated 5 out of 5 stars

Too limit the internet and create guard rails. This is what should be done, if specific searches are made, not all. Some. We need a red flag or an alarm to go off. They are not watching YOU, they a... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3,600)

3,593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Reverse Lookup Scam

Very disappointed with Reverse Lookup. I paid £1 for what I believed was a one-off reverse lookup, but it didn’t provide any useful information. I made sure to decline the £29 monthly subscription because I only wanted the one search.

A week later, £29 was taken from my account anyway. I cancelled the subscription immediately and contacted customer support, but they refused to issue a refund even though I hadn’t used the subscription.

The whole experience feels misleading, and the refusal to refund despite cancelling straight away has left a very bad impression. I definitely won’t be using this service again and would advise others to read everything very carefully before making a purchase.

July 19, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Luke Page,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number LUKEPAGE588670. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 4 out of 5 stars

amur mobile locason

amur mobile locason

July 20, 2026
Reverselookup logo

Reply from Reverselookup

Dear Aytif, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 5 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Salapudinnorjamil, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 2 out of 5 stars

I did a reverse lookup the charged a subscription fee

I did a reverse lookup which seemed good buy at £1. Was happy with that and paid the £1. Then a week later £29.99 was taken from my account, without my consent I have contacted Paypal and have reported this as fraud.
I did not sign up for a subscription and if it was hidden (as they often are) taking hidden or poorly disclosed recurring fees constitutes unfair trading practices.

July 20, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear T. French,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number TFRENCH358209. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

Trust your review

Trust your review

July 20, 2026
Reverselookup logo

Reply from Reverselookup

Dear Mrs Milly Coleman, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 4 out of 5 stars

Whiter

Good and not bad

July 20, 2026
Reverselookup logo

Reply from Reverselookup

Dear Whiteeqtpenamante, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

Money taken, no communication

I signed up for a trial with no authorisation to continue subscription. Payment has now been taken twice!! I have emailed the company 4 times to request a refund of almost £60 and received no response. I have contacted my bank to dispute, but would appreciate reverse lookup to reply and resolve.

July 20, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Mandy,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number MANDY889865. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

Very useful and helpful to detect AI writing

Very useful and helpful to detect AI writing, so I can help to improve my own writing more better.

July 20, 2026
Reverselookup logo

Reply from Reverselookup

Dear Nathandrxke, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

Wrong person

Wrong person

July 19, 2026
Reverselookup logo

Reply from Reverselookup

Dear Customer, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number CUSTOMER434231. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 2 out of 5 stars

Before 2021 contact numberBabi sonia

2026 Before 2021 contact number

July 20, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Ahsan Ullha,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number AHSANULLHA135878. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Scam

Scam
Even after the trial payment, it asks you for another payment to get the report. Total scam

July 19, 2026
Reverselookup logo

Reply from Reverselookup

Dear Talhafkhan Aus, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number TALHAFKHANAUS774188. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 3 out of 5 stars

Nothing

Nothing yet

July 19, 2026
Reverselookup logo

Reply from Reverselookup

Dear Jarrod Boundy , Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

Paid £1 or what ever to do a one time…

Paid £1 or what ever to do a one time lookup which gave me no information at all then declined the £29 a month membership and today a week later £29 has been taken from my account I have informed the fraud police and my bank as I never agreed so you have stolen my money which is no different from a fraudster if money not returned in 24hrs I will get a court order to remove goods from your offices including court and bailiffs costs

July 19, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Michael phillipou,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number MICHAELPHILLIPOU129075. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Eric Mwendwa, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 5 out of 5 stars

Better to better checking of activity

Better to better checking of activity

July 19, 2026
Reverselookup logo

Reply from Reverselookup

Dear Mateocjay, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Olivia Diskin, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number OLIVIADISKIN249701. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

It is super great

It is super great

July 19, 2026
Reverselookup logo

Reply from Reverselookup

Dear Thyronesanda, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

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