The hole experience was fine first phone flawless the second one the note 20 battery was done only lasted a few hours on a full charge so had it replaced at Samsung
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Review summary
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Arrived 4 days after placing an order. It came the way they described it at the website. 94% battery health. Bought it in an excellent condition. No marks, No scratches, no dents, not cracked, u can... See more
Company replied
What impressed me most was the combination of price, quality, and trust. The device arrived in excellent condition with 100% battery health and felt just like a brand-new device. The 2-year warranty a... See more
Company replied
Company details
Written by the company
Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.
Contact info
In5 Tech, King Salman Bin Abdulaziz Al Saud Street, 73000, Dubai, U.A.E.
- contact@revibe.me
- revibe.me
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Price was very good as well as delivery…
Price was very good as well as delivery took less than a week with the phone in perfect condition, great service
April 28, 2026
Unprompted review
Reply from Revibe
Your support means everything to us! We hope this is just the first of many great Revibe experiences for you.
My order arrived within 2 weeks and was…
My order arrived within 2 weeks and was in good condition no scratches no freezing and I was discounted a whole R500 I'm so happy with my product
April 29, 2026
Unprompted review
Reply from Revibe
Our team is buzzing after reading your Revibe review — thank you! We'll keep working hard to deliver this level of experience every time.
Nothing went wrong and the company is…
Nothing went wrong and the company is doing good
May 1, 2026
Unprompted review
Reply from Revibe
Hello Kelebohile,
Thank you for your feedback.
If everything went well and you’re satisfied with the experience, could you please clarify why a 1-star rating was selected instead of 5 stars?
Best regards,
Revibe | Customer Experience Team
Excellent job thank you revibe
May 1, 2026
Unprompted review
Reply from Revibe
Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.
Great product and service
Great product and service, total transparency in operations
April 24, 2026
Unprompted review
Reply from Revibe
We love hearing this! Your Revibe review just made our day. Can't wait to welcome you back.
I just can’t believe we bought an IPAD…
I just can’t believe we bought an IPAD and there is NO charging block with it! So how on earth are we gonna use it?!!
Ridiculous!!!
April 30, 2026
Unprompted review
Reply from Revibe
Hello Mo,
We understand your frustration.
However, with all due respect, even major manufacturers like Apple and Samsung no longer include charging blocks with their devices due to environmental regulations and sustainability efforts. This has become standard practice across the industry.
Best regards,
Revibe | Customer Experience Team
Deliver is swift and the quality is…
Deliver is swift and the quality is excellent 👌
April 29, 2026
Unprompted review
Reply from Revibe
So glad you enjoyed shopping with us! Positive Revibe reviews like yours keep us motivated.
I bought an iPhone 12 Pro from Revibe
My iPhone 12 Pro developed a Face ID fault shortly after purchase. The warranty process was frustrating at first — my second claim was unexpectedly cancelled mid-transit, and I had to open a third claim before things got moving. However, Shehab Eldin from the Customer Experience Team stepped in, followed up personally, and made sure the device was properly repaired and returned to me. Revibe also offered compensation for the inconvenience, which I appreciated. The road to resolution wasn’t smooth, but they did ultimately come through. Improved experience thanks to Shehab.
April 30, 2026
Unprompted review
Reply from Revibe
Hello Amogelang,
We’re sorry for the confusion and frustration caused.
This really brightened our day! At Revibe, our goal is to make every experience seamless, and your review tells us we're on the right track.
Best regards,
Revibe | Customer Experience Team
The phone came fast and even though I…
The phone came fast and even though I ordered 128gb they gave me 264 which is good the phone quality is amazing almost brand new
April 30, 2026
Unprompted review
Reply from Revibe
What an amazing Revibe review — thank you! We put a lot of care into every order, and it's so rewarding to know it shows.
Worst Worst Worst
Worst Worst Worst , I’m extremely disappointed with my experience. This is the second time I’ve placed an order that was accepted and confirmed, only for it to be automatically canceled after two days.
This creates the impression that items are available when they are not, which wastes customers’ time and undermines trust. If there are stock or pricing issues, they should be communicated immediately—not after the order has been confirmed.
I would like a proper explanation for why this keeps happening, and what steps are being taken to prevent it in the future. Until then, I cannot recommend this service based on my experience.
still i did not get refund.
April 30, 2026
Unprompted review
Reply from Revibe
Hello HHH,
We’re truly sorry for the experience and understand how frustrating this must have been.
This issue was caused by a temporary system error on that specific day, which has since been identified and fixed to prevent it from happening again.
Please rest assured that your refund has already been processed automatically to your original payment method.
Best regards,
Revibe | Customer Experience Team
I bought a quality product for a…
I bought a quality product for a reasonable price and it was delivered in the time frame provided. So far its working well.
January 31, 2026
Unprompted review
Reply from Revibe
Your Revibe review made our day. Thank you for your support!
Best purchase
April 30, 2026
Unprompted review
Reply from Revibe
We appreciate your kind Revibe review. Glad we could help!
Thank you for reaching out and taking…
Thank you for reaching out and taking quick action to solve any problem with the device. Credibility in dealing
THANKS REVIBE
April 30, 2026
Unprompted review
Reply from Revibe
Thanks for sharing your Revibe review. We’re happy you had a great experience.
The best experience and the phone is…
The best experience and the phone is working perfectly
April 30, 2026
Unprompted review
Reply from Revibe
Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.
Reply from Revibe
We’re grateful for your Revibe review. Thanks for choosing Revibe!
I bought two devices here and they both…
I bought two devices here and they both working perfectly fine, I love it, definitely recommending this website to everyone 😁 I love it here
April 19, 2026
Unprompted review
Reply from Revibe
Thank you for your Revibe review. We truly appreciate your support!
I like the quality of the camera
I like the quality of the camera
And better Health of the battery ❤️I thought it was a scam but thanks for your service
April 29, 2026
Unprompted review
Reply from Revibe
We appreciate you sharing this Revibe review. Glad you had a great experience!
They're not 100% but I'll consider them in future
I ordered a Dell i5 latitude 5430 and they gave me the other E5440 though it was modified and renewed as they promised but the picture they sold on their website wasn't this that 3rd gen they gave me, the machine is powerful it is an i5 but it's not what they sold on the website of which made me panic what would give them a three star just for the problem machine everything is good works like new I'm happy
April 28, 2026
Unprompted review
Reply from Revibe
Hello Mpilo,
We sincerely apologize for the confusion regarding the device you received.
We did make efforts to proceed with a refund for you, however you chose to continue with the order. We truly appreciate your understanding and your feedback, and we will make sure to improve our processes to prevent this from happening again.
Best regards,
Revibe | Customer Experience Team
Good quality phones
Good quality phones, buying here is awesome they are quick to deliver , you don’t regret spending your money
April 27, 2026
Unprompted review
Reply from Revibe
Thank you for the positive Revibe review. It means a lot to our team.
Revibes prices are amazing
Revibes prices are amazing. You will receive a really good "like new" device. So the prive combined with on time delivery and the awesome monthly discounts. Perfect.. Im very happy and very impressed..
February 28, 2026
Unprompted review
Reply from Revibe
Our team is buzzing after reading your Revibe review — thank you! We'll keep working hard to deliver this level of experience every time.
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