Reviewsepho Reviews 67

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and helpfulness, often highlighting their ability to provide thoughtful recommendations without being pushy. People are highly satisfied with the product selection, noting the wide variety of high-quality beauty, skincare, and fragrance items available, including luxury and affordable brands. Reviewers frequently mention the excellent quality of the products, with many expressing how well they perform and suit their needs. The overall user experience, both in-store and online, is also highly regarded, with customers appreciating the ability to try products before purchasing and the ease of navigation.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and effectiveness... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the quality of... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers express their love for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love shopping at Sephora! The store is always clean, beautifully organized, and filled with all the top beauty brands I trust. The staff is super friendly and knowledgeable — they helped... See more

Rated 5 out of 5 stars

Love this product! I picked this up recently and I’m so glad I did. The texture feels super lightweight but still gives great coverage. It blends smoothly, doesn’t feel heavy on my skin, and lasts al... See more

Rated 5 out of 5 stars

Every visit to Sephora feels like a treat. The store is beautifully organized, making it easy to find everything from cult-favorite skincare to the latest makeup launches. The staff is incredibl... See more

Rated 5 out of 5 stars

I went at Sephora several times in year but in my opinion the staff is soo helpful. I bought many products like foundation of NARS and more . I am great fan of perfume collection they have . I have tr... See more


4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ilia mascara

GUYS just try Ilia mascara it's so good, makes your eyelashes look really long and give them more volume. I absolutely loved it 🤩❤️

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have been in store on 4th May and the…

I have been in store on 4th May and the person who was helping me was super knowledgeable and understanding my needs.
Her name was Amy and I would love to share my experience because in these days you hardly see customer associate as helpful as she was

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

I love all the products especially the…

I love all the products especially the Chanel foundation! Sephora has everything I need in one place—from luxury skincare to exclusive makeup brands. The service is solid, and I appreciate the premium selections. I usually shop high-end, and Sephora makes it convenient and efficient. Definitely a go-to for quality and variety.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love shopping at sephora

Every visit to Sephora feels like a treat. The store is beautifully organized, making it easy to find everything from cult-favorite skincare to the latest makeup launches. The staff is incredibly knowledgeable, helpful, and genuinely passionate about beauty—they always give thoughtful recommendations without being pushy.

I especially appreciate the wide range of brands and price points. Whether I’m looking for a luxury splurge or a reliable everyday product, Sephora has something for every need. The samples and rewards program are just the cherry on top—it’s clear they value their customers.

Shopping online is just as seamless, with fast shipping and great packaging. Returns are easy, too, which gives me confidence to try new things.

Sephora continues to be my go-to beauty destination. Highly recommend!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

😍😍😍😍

Sephora is my go to store i find everything i want all the time discounts and sales make my experience the best i cant go to sephora and not buy something im addicted to collecting points and trying new things

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

sephora review

im a tt sephora reviewer and my experience with them is always amazing they always help me by giving me the best products and the products always work and as a black women with dark under eyes concealer shades are kind of hard are and when j ask for help i always get the right shade and i love it

May 8, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look