ReVitalise Reviews 

188
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers consistently praise the product's quality and effectiveness, noting it provides an excellent boost and aids hydration. Many people enjoy the wide range of delicious and often addictive flavors. Reviewers frequently highlight the fast delivery and efficient service, appreciating quick shipping and helpful customer support. However, some customers were dissatisfied with certain flavors, describing them as too sweet, artificial, or causing discomfort. Additionally, a few people experienced significant delays with their orders or issues with courier services, leading to frustration and extended waiting times.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with its taste,... See more

Quality

Customers had positive experiences with quality, praising the great flavors and the product's effectiveness... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick and fast delivery times.... See more

Order

Users describe ambiguous interactions with order experiences, with some finding the ordering process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered Watermelon (fantastic!), sour apple (more link a granny smith, but absolutely spot on with flavour), lime (not bad, husband likes it more) , grape (sorry missed the mark on that one, a... See more

Rated 4 out of 5 stars

I have used this hydration mix for a while now and find it to be excellent in giving a boost when one hits that afternoon low at work (construction industry, tradie). In the past I found the lid seal... See more

Rated 4 out of 5 stars

I’ve ordered 2 tubs of lime & lemon on 2 occasions now. The first arrived in a good timeline and the second order was held up significantly with their chosen courier. This was posted and received in... See more

Rated 4 out of 5 stars

I’ve only just started drinking your product. I love the watermelon flavour. Not sure what I should be expecting but all I can say atm is it tastes fantastic

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

ReVitalise is the ideal blend of electrolytes to revitalise your body with minerals lost through sweat and daily activity. ReVitalise is good for every lifestyle. Keto, Paleo, Vegan, athletes, travellers, gluten-free and Non-GMO. Great for kids, fussy eaters, active teens, lactating moms, families, athletes, diabetics and busy people on the go. Every mineral in ReVitalise has been carefully selected to support important functions in the body.


Contact info

4.0

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(188)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and product

Our order was delivered promptly and packaged well. We also really enjoy the Revitalise electrolytes - easy to use, tastes good and is very refreshing. This is our third purchase.

March 23, 2025
Rated 1 out of 5 stars

I placed an order last 17-Feb-2025 and…

I placed an order last 17-Feb-2025 and received it 21-Feb-2025.

Unfortunately, they sent me products with "best before date on 02-2025". This is not acceptable.

Dosage is one packet per day. I received 20 packets. Obviously, I cannot consume all of it before the BB date.

I sent an email to request for product replacement but got no response.

Please rectify this as soon as possible

February 21, 2025
Unprompted review
ReVitalise logo

Reply from ReVitalise

Hi Coney, we apologise for the BB date. It seems like our email to you might have been missed, please check your junk mail for our reply. Your order has also been refunded.

Rated 5 out of 5 stars

Burst of flavour

By far the most flavoursome electrolyte on the market. One small scoop packs a punch have found I can do with just half a scoop. Highly recommend for any one who is working outside daily.

January 18, 2025
ReVitalise logo

Reply from ReVitalise

Thank you Emma

Rated 5 out of 5 stars

Love this product

Love this product. Thought Raspberry was good, sour apple is my new favourite flavour. If too sweet for your liking, simply dilute further.

January 18, 2025
Rated 4 out of 5 stars

Order not delivered - Update received

Order placed on 26 December - order has not been delivered. Response received, although I was not able to use the tracking number provided nor received e-mails of any delays. As to the product itself, I cannot review that yet. Maybe consider making sure orders were delivered before asking customers to do a review.

January 2, 2025
ReVitalise logo

Reply from ReVitalise

Hi Brenda, I am surprised to get this review as we weren't aware that your order had not been delivered. It was sent on the next working day after the order and is currently with the courier on route. If you had let us know we could have assisted with following up with the courier. Unfortunately like all businesses, once the courier collects we have no control on the timeframe, but we do assist in following up when needed. The tracking information indicates a slight delay but is due for delivery in the next day. Please get in touch with us for assistance as I don't believe giving us a 1-star review reflects our service or product. Thank you.

Rated 1 out of 5 stars

Took almost 4 weeks to arrive from date…

Took almost 4 weeks to arrive from date of order - not worth it.

December 30, 2024
ReVitalise logo

Reply from ReVitalise

Hi, Sorry about this delay. Unfortunately, we have no control over the freight timelines once collected. It seems deliveries have been very poor this Christmas period. I don't believe the review is reflective of our product or service. Please contact us directly to assist with following up on our side.

Rated 1 out of 5 stars

My order still hasn’t arrived!

My order still hasn’t arrived and I’ve emailed twice to chase this up?paid for delivery too and still no product. How do you get a refund their customer service seems to be non existent!

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

Such a disappointment. SICKLY sweet

I tried the sour apple and the raspberry flavoured electrolytes and hated them. Even at a fraction of the recommended serve, they were both sickly sweet. Unbearable to drink. Even with added salt. Such a let down.

September 22, 2024

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