It took quite a while to receive the delivery. My husband has been using the product and has had a very good result. His severe gas problem has reduced by about 70-80 percent. Abdominal pressure a... See more
Company replied
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I initially had issues with an order, but the company resolved them to my satisfaction. I would still recommend purchasing from them. One customer service rep does not represent all of them. UPDATE... See more
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I wasn’t sure what to expect when I first tried products from Revival Point, but I’ve been really happy with the results. I feel a noticeable difference when I take the supplements consistently. Custo... See more
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I absolutely love Deep Skin Restore! After using it consistently just shy of 2 months, I’ve noticed a real difference in my skin’s texture—it feels smoother, healthier, and more hydrated. I’m so gla... See more
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Company details
About Revival Point
Written by the company
Our mission, since starting in 2015 in New York City, has been to provide men and women across the country with a healthy and high functioning digestive system, which is a foundation of good energy, health, and happiness.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
Contact info
13423 Blanco Rd PMB 8024, 78216, San Antonio, United States
- 442-227-3877 (US), +61 2 5604 0409 (AU), +44 1902 943560 (UK)
- help@revivalpointlabs.com
- revivalpoint.com
3.0
Average
226 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Revival Point
Hi Maria,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I requested to skip 2 shipments and my…
I requested to skip 2 shipments and my response was obviously automated and overlooked my request. Shipping is happening in 2 days for heavens sake.
March 18, 2022
Unprompted review
Reply from Revival Point
Hello Theresa,
We apologize that your recent experience with one of our agents was unsatisfactory. At Revival Point, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please email us at support@floraspring.com, with your first and last name, and your order number, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Shaun
Refund
Floraspring is a excellent product and the service was great! I feel much better in my guts! I ordered once and by mistake I got more but I was refunded with a “smile” and no problems... It changed my gut flora ❤️
March 17, 2022
Unprompted review
Reply from Revival Point
Hi Hildur,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I needed to cancel my autoship
I needed to cancel my autoship. Luca was very professional and was prompt in taking care of my request. Thanks for continuing to be better than most in customer service.
March 10, 2022
Unprompted review
Reply from Revival Point
Hi Gary,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Great Customer Service
I was very impressed with the customer service. The probiotics didn't work well for me, and they were able to guide me through the process of getting a refund and responded right away to my questions.
March 4, 2022
Unprompted review
Reply from Revival Point
Hi Dixie,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us.
We also want to let you know that we are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although Floraspring did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling. Our customer care team can be reached by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.Thank you!
Shaun
Reply from Revival Point
Hi Cathy,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
My experience was involved with the…REVIVAL POINT COMPANY
My experience was involved with the product: FLORASPRING, manufactured by the company: REVIVAL POINT. I was completely satisfied with the assistance I received, regarding my business. The representative was professional, courteous, knowledgable, and handled my entire inquiry in a timely fashion. I received all of the desired information and everything was completed in a superior manner.
February 25, 2022
Unprompted review
Reply from Revival Point
Hi Jann,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I heard back from support in very few…
I heard back from support in very few minutes at 8:30PM Pacific. My issue was taken care of fully. Thank you.
February 23, 2022
Unprompted review
Reply from Revival Point
Hi Ann,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Its fine
Its fine , but said would send a facebook inquiry , I don't do facebook!
February 22, 2022
Unprompted review
Reply from Revival Point
Hi Sarah,
Thank you for taking the time to review your experience using Revival Point products! We’re so glad to hear that you enjoy our product and the results it has created for you.
If you are not a Facebook user, there is no need to worry. We offer a Facebook survey as an additional way for our customers to provide feedback on our products and services. We are unable to control which customers are sent the survey or when it is sent to them; for this reason, and because we also understand that not all of our customers use Facebook and offer other ways for those customers to provide feedback, such as Trustpilot and other review sites.
Our team is delighted to assist you with any further questions you may have by phone at (442) 227-3877 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
Thank you for fast response
February 17, 2022
Unprompted review
Reply from Revival Point
Hi Sara,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I was supper excited to try the new…
I was supper excited to try the new floraspring supplements!!! However they were making me very angry when I took them!!! Maybe these are ment for just men??? IDK I am sad I could not have tried them longer. However the level of customer service was very fast and friendly and i found them very easy to work with for the refund I requested!!!👍 I recommend this company!!! My body just did not respond well to the supplements however every body is so different!!! 43 yr old female that really needed to loose some weight but momma tried!!!
February 16, 2022
Unprompted review
Reply from Revival Point
Hi Tina,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives.
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although Floraspring did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by phone at (442) 227-3877 or email us at support@floraspring.com.
If you have any questions or concerns, please do not hesitate to contact us, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Hassle free cancellations.
Flora spring is a very reliable company. Hassle free cancellation. They also remind you on email of upcoming payments. Great company to work with
February 8, 2022
Unprompted review
Reply from Revival Point
Hi Virginia,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I was placed on auto ship
I was placed on auto ship, which I did not request. Luka, at customer service, corrected this in a timely, efficient, knowledgeable and courteous manner.
February 8, 2022
Unprompted review
Reply from Revival Point
Hi Maeve,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I am in my first bottle ,one of…
I am in my first bottle ,one of three,and i get a e-mail telling me I will be charged another $116.00 for an automatic refill....so does that mean every month you will charge me,or try, to just take until I stop it...???
9times 116.00 is $1100 in 2022...this is real deceptive marketing...I will call my bank and stop any payment to you..for a health company you really know how to stimulate the customer.....
February 7, 2022
Unprompted review
Reply from Revival Point
Hello pbshaddix,
We apologize for any inconvenience this may have caused you. We would be more than happy to assist you in rectifying this issue. We attempted to search our system for an order with the name you provided, and could not find one, but we’d like to continue to follow up with you to resolve your issue. Please email us at: support@floraspring.com with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Shaun
Fast resolution to problem.
I'm not sure how it happened, but I ended up being signed up for a monthly order instead of a one time order. I asked the helpline people on the computer, and the subscription was cancelled promptly. I think this is a good product, but I don't need a 6 month supply every month.
I am very appreciative of their prompt action.
February 6, 2022
Unprompted review
Reply from Revival Point
Hi Donna,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
i have been taking it for a couple…
i have been taking it for a couple weeks so far great
February 1, 2022
Unprompted review
Reply from Revival Point
Hi Darlene,
Thank you for taking the time to review your experience using Floraspring! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at (442) 227-3877 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
Legitimate product Sketchy Marketing
Anything based on scientific publications will catch my attention. I was skeptical because of the way they market their products at the end of videos or explanantions, but to see rven this effect is surprising just after a weeks time… have been using it for about a week and a half and could see results after a few days even, though not drastic, and making no changes to diet and exercise.. however its nothing significant and I need to begin adjusting behavior to complement the effects.
January 19, 2022
Unprompted review
Reply from Revival Point
Hi Brandon,
Thank you for taking the time to review your experience using Floraspring, Floraboost, and Florazymes! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at (442) 227-3877 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
Noimee Garcia was a good representative…
Noimee Garcia was a good representative for your company. She was polite and listened to what I said
My issue was resolved in just a few minutes. Thank you Noimee. She sent a email as stated she would Now let's hope the refund comes thru as stated
Thank you. Ann Beeson-Leal
January 15, 2022
Unprompted review
Reply from Revival Point
Hi Ann,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
i'm taking it every day but I'm not…
i'm taking it every day but I'm not seeing any results yet
January 15, 2022
Unprompted review
Reply from Revival Point
Hi Sherigirl,
Our Floraspring products have proven a great success for many of our customers, but how quickly someone may see results varies. Everyone's body is different and reacts differently to changes. With that said, many of our customers have seen amazing results within just 2 months!
Please remember that you should always consult with a physician or other healthcare professional before taking any supplement. Feel free to reach out to us at any time by giving us a call at (442) 227-3877 or by sending us an email at support@floraspring.com. We are available 24 hours a day, 7 days a week.
Shaun
I was charged for extra thing
January 15, 2022
Unprompted review
Reply from Revival Point
Hello Charan,
We apologize for any inconvenience this may have caused you. We would be more than happy to assist you in rectifying this issue. We attempted to search our system for an order with your first and last name, and could not find one, but we’d like to continue to follow up with you to resolve your issue. Please email us at: support@floraspring.com with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Shaun
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