Revive Hair & Skin Reviews 78

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

A very professional and friendly team at the clinic. Comprehensive details of the procedure were provided beforehand and any/all questions were answered in full. The aftercare was excellent and could... See more

Rated 5 out of 5 stars

Amazing experience from start to finish. The staff are extremelly professional and made me feel very confortable from the get go. Cant wait to see the results, been nearly 2 months and its showing ama... See more

Rated 1 out of 5 stars

Waste of my money on hair transplant they done my hair transplant really bad experience. Just good at talking never trust them.no result

Rated 5 out of 5 stars

Wow! What a team. Dr Sahu and her team have been amazing. Recently had my transplant with them and they did everything to make me feel as relaxed as possible going into the procedure. They kept humo... See more

Company details

  1. Cosmetics Store

Information provided by various external sources

Revive Hair and Skin is a doctor led clinic specialising in hair transplants and anti-ageing treatments. Its led by Dr Pragyan Sahu, who is trained as a GP and hair transplant surgeon, and Dr. Masuthu, who is also a GP and trained in Cosmetic Dermatology. The clinic also offers trichology and dermatology consultations. We endeavour to be a specialist hair and skin hub, so all your skin and hair concerns can be addressed under one roof.


Contact info

4.1

Great

TrustScore 4 out of 5

78 reviews

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Rated 5 out of 5 stars

Highly Recommend

I spoke to Dr Sahu during a consultation and found it to be very useful. Professional approach and informative.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

A very professional and friendly team…

A very professional and friendly team at the clinic. Comprehensive details of the procedure were provided beforehand and any/all questions were answered in full. The aftercare was excellent and could not be faulted. Highly recommended.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Faultless from start to finish.

I made the decision to have a hair transplant and went to a couple of companies for opinions. When I went to visit Dr Sahu, she told me the same as the other practices but I felt more comfortable and the experience felt more personable too. She answered all the questions I had without me feeling I was a pain. She is very knowledgeable and her manner/professionalism is second to none as well as being a genuinely nice person. On the day of the procedure the atmosphere was relaxed and faultless, it’s a nice clinic and comfortable with the choice of streaming tv channels to watch to keep you occupied during the procedure.
Dr Sahu explained to me the after care needed and kept in contact most days for the first week or so, even answering my questions late at night in a Sunday. I’m now 4 months after, and I’m getting daily comments on my hair, I’m so happy and so pleased I chose to go here, not a chance I’d choose anyone else or consider overseas or London, the after care is what you need too and Dr Sahu take pride in her work. I can’t wait for the end results as she told me yesterday to expect 50% more. Thanks again

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

One year on.. Amazing results!

I had my hair transplant just over a year ago and I wanted to wait for the results before providing a full review.

I’m incredibly happy with the outcome and service provided by Dr Sahu.

The process from start to finish was fantastic. Dr sahu was very helpful, honest and was always available to answer any questions I had prior to the surgery. On the day of the surgery I felt relaxed with Dr sahu and the technicians. I felt hardly pain or discomfort after the surgery which was a bonus.

The aftercare advice and communication after the surgery was great - most importantly, the results are brilliant one year on.

I highly recommend!

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Money well spent

Money well spent
When I first went I was shy and didn't know what to expect, but because of the AMAZING service and guidance to help me to understand how it all works and what needed to be done I went through with it... Already I got a great outcome, during the procedure ìt was so relaxing and well organized, even when the bit that hurts. " the numbing bit" it wasn't that bad, great friendly staff and great team work, evening after the procedure they text you out of hours to make sure you okay, great location and was treated with a great lunch, I recommend them to everyone

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, made procedure comfortable and a follow up and answered any problems. A year later my hair is finally how I want it to be would recommend!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Dr Sahu is the best of the best

Dr Sahu is the best of the best, there is no other way about it. I am over the moon with the treatment provided by Dr Sahu as well as how comfortable she made me feel before, during & after. Could not recommend Dr Sahu more if I tried.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Hair transplant

I had 2000 grafts done on my hairline and it completely restored my hair. Everything was done professionally and they were very helpful with everything I needed. Would recommend to anyone

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I've contacted Dr Sahu a number of times and she has been so helpful. Her knowledge in the industry is outstanding. Definitely recommend.

March 21, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed and out of pocket...

I recently visited the Essex hair clinic and met with Dr Sahu to discuss possible hair recovery treatments. She was well informed and provided me with several options, where I opted to go for a hair transplant. Unfortunately I had reservations prior to the procedure, where I felt exact parameters were not communciated effectively and unprofessionally and I did not feel comfortable continuing with the Essex Hair Clinic. Upon lengthy discussions with Dr Sahu she did not reimburse my deposit which was referred to as a 'booking fees' in order to bypass consumer statutes and laws. Even though I reverted back within a week of the booking being placed to cancel, she claimed all clinics do this, which I can confirm is not true and they generally all state a cool down period, which was not clarified by Essex Hair Clinic. I then tried to come to an amicable solution with regard to the money held on account to be put towards other non-surgical options i.e trichotest/PRP, this was refused by Essex hair clinic and no solution was reached and my deposit was not refunded. Therefore I do not recommend this clinic.

February 20, 2023
Unprompted review
Revive Hair & Skin logo

Reply from Revive Hair & Skin

Hello Varun

On 20th Feb, Dr Sahu spent 45-50 minutes during the face to face consultation with you where you queried the booking process among other things and you were informed that we require a non-refundable booking fees to confirm the booking after both parties have agreed on a date for the FUE procedure.

On 22nd of Feb you were sent the following message from Dr Sahu after you again queries the booking process-

‘ I would need u to first fill out a medical hair loss questionnaire to make sure no contraindications to the procedure
Then will need a £250 non- refundable booking fees to confirm the date for u.
Rest of the payment will b made on the day which I understand u will make in cash’

You agreed for the invoice to be sent on 24th of Feb after you requested the 13th of March as your preferred procedure date. You were also emailed the link for the consent form and post-op care information same day. Invoice was emailed the following day.

Invoice again clearly mentioned that the booking fees is non-refundable. There is a link to our T&Cs in all our invoices which clearly mentions the reason why this fees is non-refundable. Also it’s a small fraction of the total cost of the procedure fees.
You still had questions so Dr Sahu did a phone consultation with you for 20-25 mins on 27th Feb and the conclusion was that all ur questions yhad been answered and you were happy to proceed.
You made the payment on 28th Feb.

By this time you had been told multiple times that booking fees is non-refundable, it was mentioned in the text message and also this was communicated to you in the invoice.

On 3rd of March, 10days before your procedure, you messaged Dr Sahu thanking her for answering all your questions but since you didn’t feel comfortable proceeding with the procedure at this stage, you requested a refund.

When the booking fees refund was refused, then u started saying that the perimetres of the service were not made clear to you even though as per your own message you had thanked Dr Sahu for answering your questions.

We are not sure how patients like you can be helped if even after repeating information 3-4 times, things don’t get registered with you.

As far as Trichotest is concerned, it’s a paid service and cannot be offered to u in lieu of the booking fees.

We can write much more but above points have clarified all points raised by you.

For other prospective patients-
Pls see the link below

essexhairclinic.co.uk/terms-and-conditions/

Or

revivehairandskin.co.uk/terms-and-conditions/

Rated 5 out of 5 stars

Currently 5 weeks post hair transplant

Currently 5 weeks post hair transplant. Over the moon with the results so far. Dr Sahu has been fantastic from the moment I contacted her. Made me feel very comfortable and reassured from the first consultation and has always been available if I’ve had any questions or concerns. Can’t wait to see the results over the next few months!

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Really appreciated the prompt and…

Really appreciated the prompt and professional advice, in particular the integrity in advising what is best for me where it may mean no treatment and no fees payable to the clinic. Thank you for your professionalism!

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

This is the best hair transplant…

This is the best hair transplant surgery in Essex and the only one where I actually met the surgeon who would be doing the procedure compared to many agents just selling transplants and sending you somewhere else

Dr Pragyan Sahu is very caring, very professional, very skilled and above all qualified to deliver the service you require

The rest of her team are also very professional at what they do, this is not one of them pushy sales businesses, this a professional set up with the right person behind it and running it

Take it from me

Lee McQueen #thatcabbieguy

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Impeccable service

Impeccable service from the lovely ladies that undertook my procedure. They were professional and so very helpful and caring throughout the day. A big thanks to you all. I would also like to mention the very helpful advice that Dr. Sahu has offered me recently. Thank you.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

FUE Transplant Review

Dr. Sahu is a very skilled, knowledgeable and approachable person. After consulting with her on free consultation, we went through the different options and what would work best. I booked in for a FUE transplant treatment. On the day I was feeling slightly apprehensive, hoping it was all going to go well. Her calmness attitude made the experience easier for me. I also booked in for a genetics test which I did two weeks post transplant.

October 14, 2022
Unprompted review

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