Revive IT Recycling Reviews 44

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

When I enquired about free collection of equipment this company, Stated yes we do, but could you please send photos of the items. The quantity of items was passed to them, photos, age and condition... See more

Rated 5 out of 5 stars

This is the second time we have used Revive IT Recycling and once again the service was great. The customer service and collection team are really friendly, helpful, reliable and flexible. They make t... See more

Rated 5 out of 5 stars

Kris at Revive was helpful from our initial enquiry until completion of the documentation at the end of the process. Matt the driver arrived early on in the collection timeslot, which was great. Also... See more

Rated 5 out of 5 stars

Booking a collection was made simple by the easy to use website and friendly service. The driver arrived exactly as arranged and worked hard to make sure the whole removal process went smoothly. Cert... See more

Company details

  1. Computer Service
  2. Data Destruction Equipment Store

Written by the company

Formed in 2009, Revive IT has evolved into a leading secure IT recycler, processing millions of redundant IT devices annually for thousands of organisations nationwide. We operate from our London, Manchester and Leeds bases with our fleet collecting redundant IT equipment 7 days a week across the UK. Revive IT operate like a family, we all enjoy the journey together, we achieve great results together and we’re all devoted to providing the best possible customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

44 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Time Wasters NO FREE COLLECTION

When I enquired about free collection of equipment this company, Stated yes we do, but could you please send photos of the items. The quantity of items was passed to them, photos, age and condition (kept within our temperature controlled office space). Revive replied stating what, brand are these workstations, what processor do they have, and other hardware within, which they would need to know, before offering a collection and if it would be free at all.
I then replied to the representative and asked what IT equipment would qualify for a free delivery, as each of the workstations I was recycling would sell at the barest minimum of £100. This company also claims they will buy equipment from you? I am not sure who this applies to unless its a stock clearance company?

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Kris has always been very hands-on from the start with all the information we required, quick collections and providing a very thorough Certificate. It's now our go to recycling service, can't fault it.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

Kris at Revive was helpful from our initial enquiry until completion of the documentation at the end of the process. Matt the driver arrived early on in the collection timeslot, which was great. Also very helpful.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fast friendly efficient service

Fast friendly efficient service - Kris was very helpful with the organising and Marcus was really pleasant when he collected our items.
Will use again when we require this service in the future.
Many thanks

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Tech vultures with Misleading "Free Collection" Claim and they wanted £395+VAT for a couple of computers.

I reached out to Revive IT after reading their claim that collections are “free for most customers.” I had 4 full PC workstation chassis and hard drives.

To my surprise, they refused the free service and instead quoted me £395 + VAT to remove the items. That’s nearly £100 per chassis, which is absurd for a company claiming to promote responsible IT disposal and reuse. This just encourages people to not recycle.

It’s clear their “free service” is only for people giving away resalable, high-spec equipment — the kind most people would sell themselves, not donate. They are cleverly disguised tech vultures, not a genuine recycling service.

I’d avoid Revive IT at all costs if you’re expecting honest service or transparent pricing. This feels like a bait-and-switch tactic disguised as environmental good will.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Computer Kit Disposal.

My computer kit was collected and recycled/repurposed as specified. Full documentation provided. Very friendly and helpful staff. No issues. Very pleased.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Revive IT Recycling and once again the service was great. The customer service and collection team are really friendly, helpful, reliable and flexible. They make the whole process super simple too, which is great. We will definitely use them again should the business need arise. Thanks Revive IT!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Dan and Paul were very helpful from our first enquiry, through to collection of our IT goods, and subsequently sending our data destruction certificate. I will use Revive IT Recycling again and have no hesitation in recommending them.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, professional and reliable.

We've used Revive IT twice to remove a huge amount of IT equipment from our offices when we were closing down the office. On both occasions the guys worked incredibly hard with good humour and a smile on their faces. Friendly, professional and reliable. No hesitation in recommending Revive IT

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great offer

Great offer, really easy communication & collection. Received a full data destruction certificate after a couple of months. Super useful - thanks!

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Sad to see the decline

Sad to see the decline, they used to be great and now sadly another recycling company to blacklist.

Ordered a laptop and was sent one caked in filth. Asked them to resolve and am told to do so at my own cost.

Will not use again nor will we recommend them to clients, if they can't be bothered to do this right, one has to wonder where else they're cutting corners, can't risk that with our data requirements

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

Revive It was really quick and easy to use. Adam's communication was great, he answered all my questions quickly. Our collection driver was lovely and so helpful, was happy to take some extras that we found last minute.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Faultless service

Extremely easy, reliable & convenient service.

Hassle-free. Would recommend and will use in the future.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

The Customer Services Team were super helpful and were able to make the collection process stress free. The pickup drivers are friendly and arrangements to come to our site were carried out smoothly. We would definitely recommend Revive IT's services for small to larger businesses IT equipment recycling and data shredding needs.

April 3, 2025
Unprompted review

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