Revixcare Reviews 133

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness and convenience, especially for pain relief and post-surgery recovery. Many appreciate the thoughtful design, with items like hip and wrist wraps fitting well and staying in place, and the products generally meeting expectations and arriving as described. However, some people were dissatisfied with the quality of certain products, mentioning issues with items not staying cold long enough or not providing sufficient cold therapy. A few other people also felt that some products lacked proper design features, such as straps for better positioning, or that they did not receive advertised accessories like storage bags.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers appreciate the product's effectiveness,... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the products, noting that items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The hip ice wraps were a God send for my hip replacement recovery. I only wish I had purchase 3 instead of 2. I would definitely recommend these to anyone having joint or replacement surgery.

Rated 5 out of 5 stars

We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... See more

Rated 5 out of 5 stars

This wrist ice pack is perfect! It covers from the hand and up the forearm, and stays put. This is my third purchase from Revixcare and their products do not disappoint.

Rated 5 out of 5 stars

I have used the smaller Revix knee cold therapy pad and think the larger one is great. Wraps around fully. Straps can get hung up on each other and sometimes slip off the pad once it is on the k... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

133 reviews

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Replied to 75% of negative reviews

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Rated 1 out of 5 stars

Wrong size your site is not a friendly…

Wrong size your site is not a friendly site for clicking the right size

May 6, 2024
Revixcare logo

Reply from Revixcare

We received your feedback regarding the size issue, and we wanted to reach out personally to address your concerns.

We sincerely apologize for any inconvenience caused by the sizing error. Your satisfaction is paramount to us, and we are committed to ensuring you receive the correct size promptly.

Is the regular size you received too small? We have the XL size in stock and are ready to ship it to you without delay.The active area for the XL size is 18 x 15''. And there are elastic bands.

Your satisfaction is our top priority, and we are dedicated to ensuring you have a positive experience with our products and services. We appreciate your feedback and the opportunity to make this right for you.

Thank you for your understanding, and we look forward to resolving this issue to your complete satisfaction.

Rated 5 out of 5 stars

Goes ALL the way around the knee!!

I looked *hard* for an ice pack that would ACTUALLY wrap all the way around my knee, and boy, this one did not disappoint. The straps are also super strong so they’re not gonna rip off even you tug them tight. Thank you guys for making this!!!

March 13, 2024
Rated 5 out of 5 stars

Had gel injections

Had gel injections, cortisone, nothing gave me pain relief,out of desperation I got a revix ice wrap so far it's the only thing that has given me relief from the arthritis pain in my knee while waiting for knee replacement surgery thank god for this product ,very comfortable,easy to use ,the lining is soft against your skin ,the velcro straps keep the wrap in place ,you can walk with the wrap as you need ,love it .

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

The Great Helps

The cold and hot shoulder and neck devices are great! The shoulder one is used by my husband and we also bought a shoulder one for our son who will us his cold while my husband uses his hot. They are soft, comfortable and convenient. They do not need to be connected to electricity so you can move around with them. They also serve sizes from extra large to small. Thank you for them.

January 22, 2024
Rated 5 out of 5 stars

Perfect ice pack

This is the second one I bought, since I gave my first one to a friend in pain. He had been skeptical, but got good results, so I bought myself another set for future use.

December 29, 2023

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