Website easy with good guides to wether the specific shoe fits true to size or not. I bought an ASICS shoe and would have liked to be able to find more specs on the shoe, but as it’s not even availab... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What I love most is the transparency in their pricing. Shopping on their website is incredibly easy and straightforward. Every time I’ve visited one of their stores, the customer service has been exc... See more
Company replied
Great experience overall. I ordered two T-shirts and everything went smoothly. The company is based in Denmark and shipping to Sweden was fast and easy. Good quality, clear communication, and I’m very... See more
Company replied
Great first time shopping experience! The webshop is very userfriendly, with a very nice variety. You are being kept informed of the shipping status right up tlll delivered. I’m coming back for su... See more
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Company details
Written by the company
Since 2011 Rezet Sneaker Store has been your dedicated sneaker supplier. Originally founded in an old apartment in downtown Copenhagen, this Nordic sneaker destination is now accessible through an international, online shopping platform and located in four of Denmark's largest cities including Aalborg, Aarhus, Odense and Copenhagen. Rezet Sneaker Store always strives to be at the forefront when it comes to both assortment and responsible solutions that reduce, prolong and recycle your purchases. Based on broad knowledge, a genuine curiosity and everlasting passion for trendspotting, you’ll find a carefully curated, high-quality selection of sneakers, apparel and accessories online and in-store. Whether you’re into limited editions, the latest innovations from Nike, clean classics from adidas, Salomon trail aesthetics, retro silhouettes from New Balance or contemporary styles from Soulland, Arc’teryx, Carhartt WIP etc., Rezet Sneaker Store got you covered and always makes it a priority to provide you with professional guidance that fits your specific needs. Get inspired by unique editorials, graphics, concepts and web TV executed by the in-house content team at Rezet Sneaker Store HQ - constantly dissecting the evolving sneaker scene to tell alluring stories about brand DNA, new releases, technologies and everything in between helping create the universe and nurture the strong community surrounding Rezet Sneaker Store.
Contact info
Grønnegade 1, 1107, København K, Denmark
- +45 33 91 18 18
- online@rezetstore.dk
- rezetstore.com
4.5
Excellent
6K reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shopping Made Simple — And Enjoyable!
What I love most is the transparency in their pricing.
Shopping on their website is incredibly easy and straightforward. Every time I’ve visited one of their stores, the customer service has been exceptional — always attentive and helpful. On top of that, their product collections are beautifully curated, making it a pleasure to browse and shop every time.
January 21, 2026
Unprompted review
Reply from Rezet Store
Hi Vicente,
Thanks for your fantastic review!
We're more than happy to hear that you had a good experience shopping with us.
We do hope to see you again soon online or in our store.
Have a nice day!
// TEAM REZET
Reliable and as expected
Delivered fast. The product was as promised
January 23, 2026
Unprompted review
Reply from Rezet Store
Hi Camilla,
Thanks for your lovely review!
We're really glad to hear that you had a great experience shopping with us.
We do hope to see you again soon !
Have a nice day!
// TEAM REZET
Great product and great delivery
Great product and great delivery! Can highly recommend!
January 19, 2026
Unprompted review
Reply from Rezet Store
Hi Line,
Thanks for your great review!
We're glad to hear that you had a great experience shopping with us.
We do hope to see you again soon - either online or in our store.
Have a nice day!
// TEAM REZET
I found a pair of fantastic shoes on…
I found a pair of fantastic shoes on the website at a really good price. It was easy to shop on the website, and the delivery was fast. I will definitely come back and shop here again.
January 18, 2026
Unprompted review
Reply from Rezet Store
Hi Brian,
Thanks for your fantastic review!
We're extremely happy to hear that you had a great experience shopping with us.
We do hope to see you again soon online or in our store.
Have a nice day!
// TEAM REZET
Competitive prices
Competitive prices. The shoes were ready for pick-up in the Copenhagen store the same day. No complaints.
January 12, 2026
Unprompted review
Reply from Rezet Store
Hi Josephine
Thanks for your great review!
We're really happy to hear that you had a great experience shopping with us.
We do hope to see you again soon online or in our store.
Have a nice day!
// TEAM REZET
Everything as expected
Everything as expected. Fast delivery. I am happy with the service.
January 20, 2026
Unprompted review
Reply from Rezet Store
Hi Andreas,
Thank you so much for your great review!
We’re delighted to hear that you had a nice experience with us. It truly means a lot!
Have a nice day !
//TEAM REZET
Cancelled part of my order without…
Cancelled part of my order without notice, it didnt arrive and suddenly I got an email saying my order got updated - the missing item was now deleted from my order..
Opdatering - efter kontakt med Rezet har jeg valgt at opdatere min anmeldelse på grund af deres imødekommenhed og bekræftelse af at det ikke er sådan de normalt håndterer sager som denne.
January 16, 2026
Unprompted review
Reply from Rezet Store
Hi Jon,
First of all I'm really sorry to hear about your experience. It's definately not how we want a shopping experience in Rezet Store to be.
I'm really keen to investigate the reason for your partly cancelation further, and hope you'll contact me directly on oe@rezetstore.com.
I do really hope to hear from you - and really sorry again for the inconvenience.
Have a nice day!
Oliver
// TEAM REZET
The stuff was super helpful
The store has really nice items, and the staff were very kind and helpful. They made the whole experience pleasant. I would happily come back again.
January 16, 2026
Unprompted review
Reply from Rezet Store
Hi Sarah,
Thank you so much for your nice review!
We're extremely happy to hear that you had a nice experience in on of our stores. We do really hope to see you again soon in the future.
Have a nice day !
//TEAM REZET
Reply from Rezet Store
Hi Matt,
Thank you so much for your review!
We’re delighted to hear that you had a great experience with us. It means the world to us!
Have a nice day !
//TEAM REZET
GG :)
Apple Pay integration on website and great customer service in store :)
January 15, 2026
Unprompted review
Reply from Rezet Store
Hi Szymon,
Thank you so much for your great review!
We’re delighted to hear that you had a great experience with us. It truly means a lot to us.
Have a wonderful day !
//TEAM REZET
Very nice and easy
January 18, 2026
Unprompted review
Reply from Rezet Store
Hi Emil,
Thank you so much for your nice review!
We’re delighted to hear that you had a great experience with us. It truly means a lot to us.
Have a wonderful day !
//TEAM REZET
Very Quick delivery
January 15, 2026
Unprompted review
Reply from Rezet Store
Hi Mads,
Thanks for your great review! it means a lot to us.
We're hoping to see you again online or in one of our physical stores soon.
Have a nice day!
// TEAM REZET
Swift resolution to my complaint
**edited to add**:the issues got resolved straight away after my complaint. I made a new order and got compensated for the mistake on the first order. Thank you for taking my complaint seriously and for a swift resolution.
Original post:
Returned same day as received my order to get a different size. Didnt hear anything for 12 days and when I emailed to ask for an update, I got an answer straight away saying there had been a mistake and they will cancel my order as they dont have the size I ordered anymore. They did two weeks ago when I ordered it off their page.
January 17, 2026
Unprompted review
Reply from Rezet Store
Hi Mikala,
Thank you so much for your feedback, and we are truly sorry for the experience you’ve had.
It’s absolutely not the standard we aim to provide, and we understand how frustrating it must have been to wait so long for an update.
You’re right to expect better communication, especially when it turns out that there has been a stock error. We are very sorry that the size you ordered was no longer available, and that you only received confirmation of this after such a long delay.
We really hope that we can resolve this properly through the ongoing email conversation, and that we can bring the matter to a satisfactory conclusion now that you have ordered a different size.
Thank you again for your patience, and we truly appreciate you bringing this to our attention.
Have a lovely day😊
//TEAM REZET
Large selection of nice stuff with fair…
Large selection of nice stuff with fair an good prices.
Fast shipment.
Peter
January 14, 2026
Unprompted review
Reply from Rezet Store
Hi Peter,
Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.
Have a wonderful day 😊
//TEAM REZET
Seamless shopping
Very smooth shopping experience, fast & neat shipping. Kind regards from Bruges, Belgium
January 9, 2026
Unprompted review
Reply from Rezet Store
Hi Joachim,
Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.
Have a wonderful day 😊
//TEAM REZET
Reply from Rezet Store
Hi Rod,
Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.
Have a wonderful day 😊
//TEAM REZET
Great service and fast delivery
Great service and fast delivery. Love my new sneakers - would recommend purchasing from this site any day. Also a very intuitive website and easy for the consumer :-)
January 7, 2026
Unprompted review
Reply from Rezet Store
Hi Caroline,
Thank you for your review.
We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.
Have a wonderful day 😊
//TEAM REZET
great service.
January 1, 2026
Unprompted review
Reply from Rezet Store
Hi Janus,
Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.
Have a wonderful day 😊
//TEAM REZET
Reply from Rezet Store
Hi Katrine,
Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.
Have a wonderful day 😊
//TEAM REZET
Great product and quick delivery
Great product and quick delivery. They had good information of status and delivery.
January 6, 2026
Unprompted review
Reply from Rezet Store
Hi Anders,
Thank you for your review.
We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.
Have a wonderful day 😊
//TEAM REZET
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