RFID.it - Sinfotech.it SRL Reviews 123

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

You have sent the wrong RFID inlays - not what was ordered. I am still waiting for a reply from your web site I am expecting you to ship the correct order or give me a refund AND I AM WAITING TO... See more

Company replied

Rated 5 out of 5 stars

Very friendly and knowledgeable staff. Super-fast delivery. It doesn't get any better than this!

Rated 5 out of 5 stars

When I order, I get answer within minutes, get great offers and great service, even when the shipment is split in different deliveries. Great.

Company details

  1. Semi Conductor Supplier
  2. Electronic Parts Supplier

Written by the company

RFID.it stands as a premier European leader in the distribution and customization of Radio Frequency Identification (RFID) technology. With deep-rooted expertise and a massive, diversified inventory based in Italy, we serve as the primary strategic partner for businesses ranging from small enterprises to multinational corporations requiring high-quality Auto-ID solutions. Our position in the market is solidified by our prestigious partnerships with world-class manufacturers: we are a Platinum Partner of Beontag, an Advantage Gold Partner of HID Global, and a Preferred Supplier of Avery Dennison, as well as an official Partner of SATO, SUNMI, and Zebra. We specialize in the rapid supply of a vast array of RFID components, including industrial RFID labels, smart cards, and rugged industrial tags. Beyond consumables, we provide all the hardware necessary to create comprehensive RFID systems, such as high-performance readers, antennas, RF coaxial cables, and specialized printers. Our facility offers professional RFID printing, graphic customization, and complex chip programming, including RFID converting with existing labels provided by the customer. Precision and reliability are at the core of our operations. RFID.it is a GS1 Solution Partner, ensuring that our EPC encoding strictly adheres to global GS1 Standards. We also provide expert consultancy for selecting tags that comply with ARC Accreditation for Quality guidelines. We are proud to be an ISO 9001:2015 certified company with the following scope: Trading of Auto-ID (automatic identification) products, including device encoding and graphic customization according to customer specifications. Leveraging our extensive stock, we guarantee fast lead times and ship our technological solutions to every corner of the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

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Rated 1 out of 5 stars

Unprofessional

You assure us our purchase will be in 2 weeks, we accept there could be any inconvinience but it has past double the time. Also you ask about your service even when the devices has not arrived and we are still waiting. The support was inefficient and unproffesional by needing more than 5 mails for 1 response.

December 16, 2024
RFID.it - Sinfotech.it SRL logo

Reply from RFID.it - Sinfotech.it SRL

We are sorry that this delay occurred. Unfortunately, the goods arrived from the supplier with a 2-week delay, probably also due to the congestion of the couriers due to the pre-Christmas period.
We, on our side, encoded 1000 tags in 1 working day and shipped the goods immediately. The shipment to you has accumulated a further delay.
We are sorry, we did our best, but unfortunately there were some unforeseen events during the delivery of the material. Usually this does not happen.

To be honest, double checking, we have answered all your emails in a reasonable time. While we were waiting to receive the goods, unfortunately there were times when the courier itself, despite our reminders, did not provide the estimated date of arrival, so we were not in the objective position to provide more information.

Rated 4 out of 5 stars

The overall experience was good

The overall experience was good. but I wanted export documents (commercial invoice and certificate of origin) because of government regulations on import..

Only commercial invoice was given, even after asking for both.

February 14, 2024

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