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See what reviewers are saying

Rated 3 out of 5 stars

Very bad at follow up on orders paid for. I had to phone your company twice asking for an email for confirmation of order and when I would receive the items poor after sale's items are exactly what I... See more

Rated 5 out of 5 stars

I was very impressed with level of customer service. Ordered two small wheels which did not arrive although tracking as delivered. RGS have a phone number which they answer promptly and Charlie calmly... See more

Rated 5 out of 5 stars

Good Customer Support. Advised over the phone of the part required. Ordered on their Website. Delivery was within two days. Excellent Service. Highly Recommended based on my experience. Thank You

Rated 5 out of 5 stars

Once again very good service. kept informed about everything receipt of order, order dispatched, date and time of delivery to within an hour. Placed order at 10.30 on the 28th received before 09.00 on... See more

Company details

  1. Finishing Materials Supplier

Written by the company

Built on over 25 years of industry experience, RGS offers quality castors and industrial components. We strive to provide a concise and curated range of products to make buying technical parts as simple as possible. From adjustable feet, to end caps and threaded inserts, we responsibly source and stock a large number of quality products ready for rapid dispatch. Based in Wellingborough, Northamptonshire our team of experts are able effectively advise on product applications and specifications to ensure 100% satisfaction.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

170 reviews

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Rated 5 out of 5 stars

Excellent catalogue and delivery

Excellent catalogue and the delivery was better than expected under current Covid19 circumstances,
Thank you

May 20, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Hi Nigel, Thank you for the order and review, pleased we could help in these difficult times. Hope to see you again,

Rated 5 out of 5 stars

Just brilliant

Just brilliant, online chat was great and the delivery was next day couldn’t ask for anything better

May 20, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Hi Luke, thank you for leaving a review. We're always happy to chat over the phone or online, so just let us know if we can help with anything else.

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Good website, good prices, prompt delivery what more can you want.

May 20, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Thank you for the review, great to hear you're happy with the products and service received.

Rated 5 out of 5 stars

Excellent choice!

Following this transaction, I can say that I made an inspired decision to order from RGS Technical. They provided to me accurate technical support to choose the right product and the shipment was fast. For sure I will order again, considering the quality of their service and products they offer.

May 20, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

So pleased to read your review, thank you for the great feedback and compliments. We hope to help you again soon,

Rated 5 out of 5 stars

great service even in these difficult…

great service even in these difficult times

May 13, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Hi Ian, thank you for the order and review. Times are tricky, but we're always happy to help where we can. Thank you

Rated 5 out of 5 stars

Fast and as described

May 6, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Hi Ramon, Thank you for the review, pleased you're happy and the items arrived quickly

Rated 5 out of 5 stars

As described and look cool too

As described , great price, fast delivery used to rise up chairs to fit dining table. Would use again .

May 4, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Great to hear the feet fitted the chairs well, thank you for the order and review.

Rated 5 out of 5 stars

The only issue was I paid for next day…

The only issue was I paid for next day delivery and I did not receive the order for the days.

April 28, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Hi John and Sandra, thank you for the order and review. On checking the details, this order was placed at 20.12pm in the evening on the 12th of March which is passed our same day dispatch cut off. It was then dispatched the following morning, Friday 13th, on our Next Working Day service and delivered on Monday 16th. We hope you order with us again, many thanks.

Rated 5 out of 5 stars

Ordered security collars for gate…

Ordered security collars for gate hinges.Easy order process. Received items quickly,and they did the job. Would recommend.

April 28, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Hi Trevor, great to hear the security collars did the job well. Hope to see you again

Rated 5 out of 5 stars

Just the job

Tiny order - but RGS had exactly what I was looking for and delivered in good time.

April 28, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Thank you for the order and kind review, we're always happy to help with orders small or large. :)

Rated 5 out of 5 stars

Ordered goods on line

Ordered goods on line. All very easy to do. Emailed comms were all good and parts delivered as expected.

April 28, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Thank you for the order and review, it's great to hear you're happy with the service.

Rated 5 out of 5 stars

Great product

Great product - speedy service - Thank you !

April 22, 2020
Unprompted review
RGS Technical logo

Reply from RGS Technical

Thank you for the order and for taking the time to leave a review. We're pleased to hear you're happy with the product and look forward to helping you again.

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