While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
RHINOSHIELD no es solo protección para el móvil — es diseño con impacto. Desde tecnologías de absorción desarrolladas en laboratorio hasta materiales reciclables de verdad, rompemos moldes para cuidar lo que importa: tus dispositivos, tus ideas, tu mundo. Sin BPA, resistentes, circulares — cada producto nace con propósito, guiado por la innovación y un compromiso claro con el futuro.
Contact info
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
The answer of support service was…
The answer of support service was really fast

Reply from RHINOSHIELD España
New case immediately
I had a problem with my case and with less than 1 day they send me a new one so great company and great products 👍🏻

Reply from RHINOSHIELD España
Very fast shipping and good customer…
Very fast shipping and good customer service. Everything perfect.
Polite and helpful customer service.
I contacted Rhinoshield about some issues I had with a recent order. I had used the wrong video to install the screen protector, which ended up being misaligned and badly fit it. The customer service did take a little bit of time, with a reply coming each morning, but within a few days they had arranged a replacement screen protector to be sent to me. Customer service is very polite and helpful.
After sales service 10/10
Tremendous
Really fast answering and resolving my…
Really fast answering and resolving my issues, always happy to buy in Rhinoshield.
Great but with a delay / Bien pero con retraso
It's a great brand, but it has a delivery problem. At least here in Spain, you don't have a choice, and SEUR being SEUR, it came late. It is not completely Rhinoshield's fault, but in a way it is. But they should have an option on the payment process to let the customers decide which company to deliver our products.
The case seems sturdy, and it doesn't have any imprints (I bought the solid suit). I hope it lasts. The support service was on point and helpful.
Es una buena marca, pero con un problema de envíos. En España al menos, no puedes decidir con que compañia enviar el producto, se usa DPD o en españa SEUR. SEUR es una compañía nefasta e incompetente y no deberían dejar como única opción a seur, obviamente llegó tarde en el envío después de 5 intentos. No me importaría pagar un poco más para seleccionar correos u otro servicio en condiciones.
Por lo demás, la funda se ve bien y resistente, no tiene fallos (compré el modelo solidsuit). Espero que dure. Lo bueno que el servicio de atención al cliente ha sido correcto.
UPDATED: case replaced and it's perfect.
UPDATED: I got contacted right away by the customer service and got a replacement for the case and it's been more than 2 months and it's as good as new, rigid and good quality.
Exactly what you expect from a trusted company as Rhinoshield.
Looked great and rigid at the beginning but after 3 months of use, the case became so loose that the phone comes out of it on its own. Honestly I'm so so disappointed, I was expecting a premium quality for the price I paid.

Reply from RHINOSHIELD España
Great protection and finish
It is the first time that I buy items for my mobile phone and the feeling of protection that these give me is very good. The only thing to change on the part of the company, I would say that they are some of the parcel companies with which they work, since they leave a little to be desired. Otherwise everything perfect.

Reply from RHINOSHIELD España
Easy devolution process
I bought a phone case but It wasn’t as I expected. I began the devolution process and It went smoothly (even though you need to pay for the delivery). The woman,Isabela, who helped me was really nice and gave a fast response which I recon is important for a client. She was really nice and polite.

Reply from RHINOSHIELD España
Bought a case with defectuous buttons
I bought a SolidSuit case for the iPhone 13 and it came with a defect on the volume buttons,I contacted them for the garanty and they answered and offered to replace them and give me a free pair of another color in a few days. Very good support management and cases for all the phones ;)

Reply from RHINOSHIELD España
upset
I had high expectations with this brand forever. They are somewhat expensive cases and I always thought they would be very good. I recently bought one for an iPhone 13 pro Max, with wood on the back.
-The phone takes a lot of size
-The wood on the back seems to be film and not real wood, it has immediately been marked with rips and small bumps.
-The casing has no grip, it is very slippery.
-Any blow to the edges cracks and raises small splinters that you nail..
It doesn't have magsafe...
It's a $10 case and not nearly $40.
It is one of the worst covers I have ever had.
Tenía muchas expectativas con esta marca de siempre. Son carcasas algo caras y siempre creí que serían muy buenas. Recientemente compre una para un iPhone 13 pro Max, con madera por detrás.
-El teléfono coge mucho tamaño
-La madera de atrás parece ser film y no madera real, enseguida se ha marcado con rices y golpes pequeños.
-La carcasa no tiene grip, es muy resbaladiza.
-De algún golpe en los bordes se agrieta y levantan pequeñas astillas que pinchan.
No lleva magsafe…
Es una funda de 10$ y no de casi 40.
Es de las peores fundas que he tenido nunca.

Reply from RHINOSHIELD España
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






