rhokea Reviews 43

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful designs of the products, particularly highlighting the suitability of the jewelry for sensitive skin and its comfortable wear. Many people also commend the exceptional customer service, noting the team's responsiveness and efficiency in handling inquiries and resolving issues. The overall ordering process, from packaging to delivery, frequently exceeds expectations. However, some customers were not happy with the quality of certain items, reporting issues like scratched pearls, broken components, or tarnished appearances shortly after purchase. A few reviewers also mentioned initial delays in order dispatch and difficulties in getting timely responses from customer service regarding these issues.

What people talk about most

Product

Users describe positive interactions with the product. Customers consistently praise the high quality and... See more

Quality

Consumers find quality to be positive, with many praising the high quality of the earrings, their beautiful... See more

Customer service

Reviewers consistently mention positive feedback about customer service. Customers frequently praise the... See more

Order

Clients share positive opinions on their orders, with many expressing satisfaction and a strong intent to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased trinity solitaire flat back studs in silver. I have to wear earrings day and night. These earrings are very comfortable to wear 24/7. Modern design. Very sturdy. No skin irritation. Box and... See more

Rated 5 out of 5 stars

Exactly what I was looking for, the only place I could find Huggies for my partner, and she could wear them without worrying about her nickel allergy. Nobody else has this offering, especially in th... See more

Rated 5 out of 5 stars

I ordered the minimalist bar studs in silver for my daughter. She has very sensitive ears. We got them in the two day sale. Ordered them on Boxing day and they arrived today on the 29th. Swift del... See more

Rated 5 out of 5 stars

I had an amazing experience purchasing from rhokea. I intially reached out to rhokea via Instagram as I was unsure about my flatback studs. A member of the team provided me with excellent advice which... See more


Company details

Written by the company

Skin-safe titanium jewellery..


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant!!!

I bought a pair of flat back studs for my daughter. I found the quality 10/10. Beautiful and lightweight.
I had a bit of an issue with the order and the team were quick to respond.
I have recommended this brand to my family and friends.
I wish them all the best in the future.
Thank you so much!

December 27, 2025
Rated 2 out of 5 stars

Poor communication, faulty earrings.

Genuinely went in hoping for the best because I love Dr.Eman's content, but it's just another Instagram influencer brand. First had to send emails, IG messages, and then requests through their website where eventually someone responded on why my order hadn't been dispatched almost a week after; one of the earrings I'd ordered was out of stock, and I was given the option of a refund or to wait. Again... No response, after which I just decided on a refund because the quality of the earrings were quite poor on the get go. Got the refund issued quickly for which I'm grateful for, but then a few days later I received the earrings in the mail that were originally out of stock. I contacted them regarding the error, again no response, and waiting for some kind of response for over a week now.
Customer service aside, I ordered the pearl studs and the hoops. The hanging pearl on the hoops has already fallen out and the earring itself is stuck in open and won't close. I've only worn the studs twice and the pearls are already scratched. Haven't opened the mistakenly sent teardrop hoops so can't comment on those.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love Rhokea’s jewellery

I absolutely love Rhokea’s jewellery. I have a known allergy to most earrings, and their titanium pieces have genuinely been revolutionary for me — it’s the first time I’ve been able to wear earrings comfortably every day without irritation. The design is beautiful, minimal, and feels high quality.

my overall experience with the jewellery itself has been excellent, and I’ve been really impressed by how suitable it is for sensitive skin and their customer service is great.

I’d recommend Rhokea, especially for anyone who struggles with allergies, as finding jewellery like this is rare.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Bar Studs.

I ordered the minimalist bar studs in silver for my daughter. She has very sensitive ears. We got them in the two day sale. Ordered them on Boxing day and they arrived today on the 29th. Swift delivery. Beautifully packaged with a personal note too.
I will definitely be ordering again.
Highly recommend the studs.
Perfect for secondary school as falls under their guidelines too
Thank you, S.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Love ❤️ love ❤️ love ❤️

Love my teardrop statement hoop earrings and the ethereal pearl studs.
They look beautiful, super comfortable and perfect for daily wear.
Customer service was absolutely amazing and had an awesome experience. Highly recommend and will certainly be ordering more ❤️

December 10, 2025
Rated 5 out of 5 stars

Most comfortable earrings ever!

Genuinely so happy with my purchase. The earrings have exceeded my expectations. I did not realise they were going to be this comfortable.
Normally when I wear earrings/studs, I look forward to taking them off and giving my ears a break. However, not only have I managed to fall asleep in Rhokea’s earrings, I’m also able to wear them all day everyday while taking care of my baby and toddler, without them getting in the way. I cannot wait to purchase my next pair.
Also their customer service is unmatched. I reached out with a query and Owais dealt with it with such efficiency. Highly recommended jewellery and company!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliantly conceived and well executed jewellery brand with stellar customer service

I was very intrigued and impressed when I first learnt about this concept of hypoallergenic, lightweight titanium jewellery with flat-back studs that could be worn all day and night whilst sleeping, so was awaiting it eagerly.
And now having tested it for quite a few months, I can safely say that it has lived up to my expectations and much more!!
Being a busy Dr with sensitive skin, I had stopped wearing earrings to avoid the hassle of taking them off and getting ear irritation each time. But with these, I've been wearing them non-stop without any concerns as I can't even feel that they are there, they haven't irritated my skin and the novel flat backs ensure that I can sleep with them on and not have them uncomfortably poke me.
They look simply elegant and though the labret mechanism initially took a bit of learning, it was sorted quite quickly with the owner helpfully replying with practical suggestions that shows commitment to personalised customer care.
Plus they are very reasonably priced and the detailed elegant packaging that doubles up as great travel case, makes them such lovely gifts to give to oneself or our friends and family.
My thanks to Dr Eman as well for kindly adding additionally jewellery to my initial order as a welcoming gesture, which was much appreciated and those hoops actually became my favourite😊
In short, they feel heaven-sent and my kudos to the founders for backing their claims exceptionally and living up to their brand ethos.
I have returned for a repeat order in their excellent black Friday promotion for the couples collection heart earrings and despite appearances, was pleasantly surprised that they are so lightweight and the perfect mix of whimsy and elegance 😊
I will definitely spread the word, excitedly await their new collections and gift them to my friends and family.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely brand and team!

Such a lovely brand to deal with! I reached out with a question about my order and received a super quick, helpful reply. They immediately organised a replacement item and kept me updated throughout. Exceptional service and beautiful jewellery, highly recommend!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Super

Great Jewellery and even better customer service. Earrings are incredibly comfortable, something which I usually otherwise struggle with. Owais also dealt with my query promptly and thoroughly, so very impressed for a small brand.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Love the items I ordered

Love the items I ordered, although I’m returning one of them, the one I’m keeping exceeded my expectations. They are so lightweight, you can’t feel them at all, so great for every day wear. The new packaging is also high quality and gives a premium feel. Will be keeping an eye out for future pieces.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Very good experience with these earrings. I was having a reaction to gold out of nowhere and these earrings give me no reaction at all, and they are beautiful, so win win. Eman and the customer care team are also very kind and helpful!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for, the only place I could find Huggies for my partner, and she could wear them without worrying about her nickel allergy. Nobody else has this offering, especially in the UK.

High quality items, beautiful designs, and the packaging was great too. I will be coming back for more, definitely recommend!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality and service!

Ordered my first pair just last week and love them! I tend to avoid jewelry that do not last a while since they can be irritating and tarnish easily. Rhokea is a great option for those whose ears are sensitive to most jewelry and for those looking for an affordable option that will last a while!

Also would like to comment on the great customer service! I have lost one of my earring's in the shower couple days ago and emailed Rhokea if I could buy a single earring. I heard back on the same day and they very kindly offered me a full discount code to purchase it again.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery backed by excellent customer service

I follow Dr Eman on Instagram so when she launched Rhokea for implant-grade Titanium jewelry, my interest was immediately piqued due to skin sensitivities triggered even with 22 carat gold.

I cannot recommend Rhokea enough. From the moment I placed my order, the experience was exceptional. The jewellery itself is truly breathtaking. I purchased several pieces of their implant-grade Titanium jewellery, and they are even more beautiful in person than they look online. The quality is clearly superior—they feel robust, perfectly polished, and the designs are absolutely stunning. The design team have produced a range so good, you just want to keep adding items to your basket. If you are looking for high-quality, durable, and dazzling pieces, look no further.
Beyond the product quality, the entire package presentation speaks volumes about the care this company takes and the love they put into each order. My order arrived in beautiful, high-quality packaging that made opening it feel like a special event. It would be perfect for gifting!

The customer service is truly excellent. They were responsive, friendly, and went above and beyond to answer my questions quickly and efficiently.

Rhokea has set a new standard for quality, beauty, and customer care. I am a customer for life and highly encourage anyone looking for top-tier titanium jewellery to shop here!

Highly Recommended.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service at Rhokea

I ordered a pair of two-tone affinity heart stud earrings. There was a small issue where I had received the wrong earring. I immediately emailed customer care at Rhokea and Owais dealt with my query. The issue was dealt with on the same day and he also sent a replacement pair out, on the same day, via DPD special delivery. After this, we then arranged for the incorrect earrings to be returned.
I now have the correct earrings and they’re honestly so beautiful.
I was really pleased that my query was dealt with so efficiently, it made me feel trusted and valued as a customer and I’m confident in purchasing from this brand again.

November 24, 2025
Unprompted review

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