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See what reviewers are saying

Rated 4 out of 5 stars

honestly wasn't impressed at the start, joined because one affiliate site dropped me on a landing page showing 100 free spin no wager. Apparently that ended but for some reason they didn't remove this... See more

Rated 5 out of 5 stars

I was given a great personal promotion with an EV of £25 and the code didn't work. Then I contacted Live agent Nora, she added them within three hours. Such an amazing person who does what she says

Rated 1 out of 5 stars

Loyal customer for years, even before named Rialto. Offered a promotion, code didn’t work, contacted customer service who advised I was a VIP player but can’t get the offer because they can’t see it a... See more

Rated 1 out of 5 stars

If I could give a minus score then I would, wanted to get the bonus so I completed all steps. Didn't receive them so naturally chased it up then was told the bonuses didn't "trigger" but they would gi... See more

2.5

Poor

TrustScore 2.5 out of 5

33 reviews

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Rated 1 out of 5 stars

If I could give a minus score then I…

If I could give a minus score then I would, wanted to get the bonus so I completed all steps. Didn't receive them so naturally chased it up then was told the bonuses didn't "trigger" but they would give them anyway, obviously ran by scumbags. The bonuses are useless too, can only use them on like 2 games and they don't pay real money. Stay so far away please

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Months of trying to get through using a…

Months of trying to get through using a deaf app because I'm deaf! Once got through refused to deal with me and discriminated against me. Then sent me emails telling me to go live chat with a special reference number and that they would sort it there...so I did go live chat and they kept telling me to call again this went round in circles for weeks on end and now I've complained. So wrong on so many levels I am so shocked by this treatment and I think I want to report them elsewhere especially for discrimination of my disability this has had bad effect on me and upset me a great deal I asked for a casino bonus as a way of an apology which I assumed you would be happy to do but I was wrong...u say no! All the evidence is logged you also have al the emails how can you do this to a person? Refused to give me casino bonus by way of apology so really disgusting with no shame for discriminating

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Haw much many this people they stil…

Haw much many this people they stil from my it incredibile I spend în this website to much many and when I say to much many I dont lier. Somthing like this never I see în my life. I dont win from this website one cent. I well make raport naw, and I well clos allso . For free spin I win 0 nothing . Dont pley în this website it very DANGEROUS IT NOT ALOWED TO WIN 1£ THEY JUST STIL .

January 22, 2024
Unprompted review
Rated 1 out of 5 stars

Loyal customer for years

Loyal customer for years, even before named Rialto. Offered a promotion, code didn’t work, contacted customer service who advised I was a VIP player but can’t get the offer because they can’t see it at their end?! Baffling! Now closed my account, never get support when needed, rarely contact them but when I have I get fob off answers saying why I can’t have offer instead of help and assistance. This time has really shown me how little they care about your custom! Use other sites that care about you and your money!

November 12, 2023
Unprompted review
Rated 2 out of 5 stars

I really want to give 5*

I really want to give 5*. The site is great, great selection of games, deposit limit set easily. Won small amounts withdrew no issue. On 3rd withdrawal i was asked to provide documents which is fine and understandable. Sent them and was told 72 hours. Its not the 5th day and still no sign if documents being verified.

I have £585 sitting in my account balance and £150 pending withdrawl.

I dont understand why its taking so long. I hope they can sort this ASAP so i can change this review. Also i was not sent an email to ask for documents I had to call to find out after account was blocked.

September 25, 2023
Unprompted review
Rated 1 out of 5 stars

WORST SITE EVER DONT JOIN !!!!!!!

If I could leave them with minus stars I WOULD THIS IS THE WORST SITE I HAVE EVER PLAYED ON NECER LET YOU ON THE BONUSES ON ANY GAMES AND THE WINS ARE EXTREMELY RARE!!!!! DO NOT JOIN!!!!!!!! THEY WILL JUST TAKE YOUR MONEY AND YOU WILL NOT WIN DISGUSTING SITE !!!!!!!!!!!!!!!!!!!!!!!!!!!!

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

Nora is amazing

I was given a great personal promotion with an EV of £25 and the code didn't work. Then I contacted Live agent Nora, she added them within three hours. Such an amazing person who does what she says

May 12, 2023
Unprompted review

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