Richard Heeps Reviews 

231
•
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I had a few days to surprise my wife with an image we had seen a few days before. I ordered, rang and said PLEASE could you deliver in 4 days. They did! Excellent customer service and a beautiful pres... See more

Rated 5 out of 5 stars

We have an amazing experience with Richard’s Heeps. We saw his work at the affordable art fair and loved it but were dithering. We contacted him afterwards because we wanted to buy some prints . He an... See more

Rated 5 out of 5 stars

The frames are very well made; they really set off the photograph and look fantastic. The delivery was excellent and very well packaged. Thank you.

Rated 5 out of 5 stars

I first bought Richards Art in 2001 , recently I purchased ‘welcome to Las Vegas’ image to add to collection . We are thrilled with the picture the deep intense colours really cheerful. In addition Ri... See more

Company details

  1. Artist
  2. also in
  3. Art Gallery

Written by the company

Buy affordable fine art limited-edition hand-printed photography shipping worldwide. Made in the artists Cambridge darkroom in the UK featuring Americana, landscapes photography, rockabilly lifestyle, classic cars, Fenland, vinyl records, stamp collect...


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent picture, excellent service. Thanks a lot also for the Christmas card!
Best, Davide

December 21, 2020
Richard Heeps logo

Reply from Richard Heeps

Thank you so much for taking the time to leave a review, I really appreciate it!

Rated 5 out of 5 stars

Gorgeous Art

I ordered a framed print which came really well packaged and arrived quickly, it’s really, really beautiful and I love it.

November 22, 2020
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Reply from Richard Heeps

Thank you so much for taking the time to leave a review, I’m so glad you are pleased with your purchase!

Rated 5 out of 5 stars

Excellent experience buying two prints

Excellent experience buying two framed prints. The artwork looks fantastic - so happy with it -, the framing is just right, and I received excellent support and regular updates from the gallery team from order right through to delivery. Could not be happier.

November 9, 2020
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Reply from Richard Heeps

Thank you so much for taking the time to leave a review, it means so much to us knowing the connection you have to the artwork!

Rated 5 out of 5 stars

Great service

Great in accommodating my awkward collection request. It was a present very well received!

November 9, 2020
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Reply from Richard Heeps

Thanks so much for your review Felicity, I am so pleased to hear that your gift was well received!

Rated 5 out of 5 stars

Great pictures and service.

This is the second time I’ve bought some work and it didn’t disappoint. I was kept informed throughout the process and even had a little extra thrown in in the form of better glass on the frame as a show of good will.
Will keep an eye on Richard’s work going forward should I need to fill another wall.

September 22, 2020
Unprompted review
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Reply from Richard Heeps

Thank you for your review, I am so happy you are pleased with your artworks, I am proud to have been chosen to adorn your walls.

Rated 5 out of 5 stars

Great present idea!

Really helpful in arranging what I wanted & adding a private message to post out on time for a special birthday....and recipient thrilled with the picture! Thank you
One negative:
Sadly delivery let down by pretty abysmal service from UPS....they tried to deliver 3 hours after the text alert ‘delivery window’ & the cats through door had no useful info to deduce just when they would next try or how to change etc...I’d recommend use Hermes/DPD/Royal Mail/Yodel in future as their systems far more customer friendly & reliable in my experience!

September 14, 2020
Unprompted review
Richard Heeps logo

Reply from Richard Heeps

Thank you for your review, I am so pleased your thoughtful gift was well received.

Rated 5 out of 5 stars

Great framing

Great framing. Quick delivery. Excellent value.

July 24, 2020
Unprompted review
Richard Heeps logo

Reply from Richard Heeps

Thank you so much for sharing your experience John, I am glad you are happy.

Rated 5 out of 5 stars

Love Richards work

Love Richards work. This is the 4th piece I’ve bought. Can’t thank him enough for the quality of service. The packaging was superb. Can’t wait to hang it up.

May 25, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Fantastic customer service and advice.
Bespoke beautiful work highly recommended thank you

May 22, 2020
Unprompted review
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Reply from Richard Heeps

Thank you so much for taking the time to leave a review, it means so much to us and so glad you are pleased with your purchase.

Rated 5 out of 5 stars

Unique images of contemporary Hong Kong life

Beautiful photographs - arrived promptly and efficient service throughout.
Would definitely recommend.

March 31, 2020
Unprompted review
Richard Heeps logo

Reply from Richard Heeps

Dear Judith, thank you so much for taking the time to leave the review, the words mean so much to me personally and I hope the artworks are brining joy to your home at this time.
Richard

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