Elizabeth Cooke has been the most helpful, professional and super communicator for Richard Kendall. She has gone above and beyond her role to help us navigate this long and winding journey of buying... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are a family run estate agent with over 55 years of experience in the Wakefield and Pontefract areas. Open 7 days a week, we offer expert support with selling, letting, buying and mortgages — all under one roof. With a focus on personal service, honest advice and local knowledge, we are proud to have helped thousands of people move home with confidence.
Northgate 66, WF1 3AP, Wakefield, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have never sold a house before and had heard that it can be a very stressful process. In many ways it was, but the whole experience was made much more bearable and positive due to the great service provided by 2 wonderful ladies - J and D. They provided great service, kept us updated, were both cheerful and up beat and encouraging when viewings were slow, and offered helpful advice and guidance. When a purchaser was eventually found, they were in regular contact with the buyers and solicitors and helped to move things along. Great team work.

Reply from Richard Kendall Estate Agent
They say moving home is one of the most stressful things you can do in life, but that's not been my experience, all thanks to Elizabeth Cooke. I was kept up to date weekly and knew that if anything needed doing, Liz was on the case. Always a pleasure to deal with and I couldn't be happier. Thanks Liz!

Reply from Richard Kendall Estate Agent
We had a great experience with Kendall’s on our recent property purchase. We are just disappointed we didn’t choose them for our sale too!
Mandy was very helpful for us; she helped to chase through the sale at the pinch points and get the sale through on our requested date.

Reply from Richard Kendall Estate Agent
Amanda Holt and Emily Dunbar at the Wakefield branch have been absolutely amazing! For what has been a very stressful long process due to circumstances, their care, support and customer service was exceptional. They kept me informed every step of the way, called with updates immediately and help me navigate some very difficult situations with patience, professionalism and understanding. Would recommend them for a house sale or purchase anytime.

Reply from Richard Kendall Estate Agent
Elizabeth Cooke was fantastic! As first time buyers she was super helpful. Couldn’t have asked for more.

Reply from Richard Kendall Estate Agent
I wa very impressed with the professionalism of my agent, Karen Marijewko. She dealt with all parties in a timely and professional manner, effectively facilitating a process which can be quite stressful.

Reply from Richard Kendall Estate Agent
Karen once again helped with selling our property . Very prompt with emails and dealing with all the details needed to get to completion date .

Reply from Richard Kendall Estate Agent
We were lucky to have Karen helping us with the purchase. The process was very difficult for us and at the very end our Solicitors were clossed by SRA. Thankfully from the very beginning, Karen guided us through the purchase and later helped us with the Solicitors.

Reply from Richard Kendall Estate Agent
Donna and Joanne managed the purchase of our house sale in an incredibly professional and friendly manner though out the full process and were readily available for any questions & communication. I would highly recommend the team specifically Donna and Joanne for any house sale or purchase in the future as the knowledge, communication, integrity and profession/friendly skills were outstanding on every interaction.

Reply from Richard Kendall Estate Agent
Shireen and Catherine were wonderful from start to finish, always happy to help me with any questions I had and were excellent in guiding me through the sale of my property. I would 100% yes Richard Kendall again.

Reply from Richard Kendall Estate Agent
Faultless from start to finish! Karen Marijewko at Richard Kendall was an absolute life saver during a stressful process. Clear and consistent communication from the start, accommodating and knowledgeable. Highly recommend! Thanks again Karen :)

Reply from Richard Kendall Estate Agent
Great service from start to finish - I cant recommend enough the Pontefract branch of Richard Kendall Estate Agent

Reply from Richard Kendall Estate Agent
As a first-time renter I was quite worried about everything I'd need to do, both before and after moving into a property. However Kelly Scoffins and the team at Richard Kendall made this whole process simply and straightforward. From the initial viewing to getting the keys, communication was great, and all of my questions were quickly answered. Thank you Kelly and everyone else involved! Highly Recommended!

Reply from Richard Kendall Estate Agent
As first time landlords, we couldn’t have asked for a better experience. Kelly Skoffins made the whole process of letting out our property smooth and stress free. She was professional, approachable, and kept us updated at every stage. We felt fully supported from start to finish, and we are so grateful for the excellent service. Highly recommend!

Reply from Richard Kendall Estate Agent
The biggest thank you to Emily Dunbar and Amanda Holt. They both were amazing from start to finish of buying our home and we couldn’t have done it without their knowledge and excellent communication! Thanks so much ladies!

Reply from Richard Kendall Estate Agent
Elizabeth Cook gave me unrivalled service from the time of my instructions to the completion of my sale.
The buyers solicitor gave me a great many problems and Liz made endless phone calls and emails to expedite the sale.
She phoned weekly to update me , which gave me complete confidence in Richard Kendall Estate Agency .

Reply from Richard Kendall Estate Agent
Very professional and organized agency, great communication, highly recommend to everyone who want buy house quickly.

Reply from Richard Kendall Estate Agent
After an exhausting experience finally the relief of exchange! Throughout the difficult process of selling Karen Marijewko has given good advice and help along the way which has been invaluable. So many thanks to her and the team at Richard Kendall .

Reply from Richard Kendall Estate Agent
I was allocated Lucy from the Ossett branch who has been exemplary in supporting me through the challenging process of selling a house. Lucy was patient, conscientious and worked diligently to ensure any issues were dealt with promptly and that the chain of house sales were all successful. Millie on reception has also been super helpful - what a lovely team of people!
Highly recommended.

Reply from Richard Kendall Estate Agent
The best service I could have asked for as Karen Marijewko and Elizebeth Cooke provided and supported me through the full journey of me buying my first house.All of my questions were answered.
Thank you very much for your hard work and for providing so much support.

Reply from Richard Kendall Estate Agent
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.