Richbeliefy Reviews 32

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased a tarot spinner pendant from Rich Beliefy which didn't arrive although I received a delivery notification that it had been sent to a man in a town 3hrs away. When I contacted the company t... See more

Rated 1 out of 5 stars

Terrible experience – avoid at all costs! I purchased a dress advertised on Instagram, thinking it was coming from the US based on the tracking updates from Bismarck and Boise. However, the package ar... See more

Company replied

Rated 1 out of 5 stars

Dress advertised on Instagram. Purchased and received tracking updates from Bismarck US, Boise US. Parcel arrived, shipped from China not the US. Tracking info a scam. Dress poor quality and fit. Not... See more

Company replied

Rated 4 out of 5 stars

The silvervine stick chew toy is a hit, perfectly designed with my furry friend's fun in mind. The vest harness and leash set, with its practical and comfortable design, makes our outdoor walks more e... See more

Company details

  1. Clothing Store

Written by the company

We are a passionate company that truly believes that fashion should be affordable. We know how something special may brighten up your day.


Contact info

2.2

Poor

TrustScore 2 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Despite having cancelled the order…

Despite having cancelled the order immediately on 29 March, they charged me 40 dollars and kept on sending the parcel. It is shocking. I am still awaiting a refund.

April 20, 2024
Richbeliefy logo

Reply from Richbeliefy

Dear Valued Customer, We sincerely regret any trouble caused. Please share your order number at support@richbeliefy.com, and we’ll ensure the issue is resolved quickly.
Chloe, Senior Director of Customer Support, www.richbeliefy.com

Rated 1 out of 5 stars

This company is diabolical

This company is diabolical. I ordered three summer tops with built in bras, measured myself according to their chart, took three weeks to be delivered, and they were the wrong size, in fact one was smaller than the other. I cannot get hold of them to find out where to return them to , for either a refund or exchange. I have written numerous emails to their so called support email, and got automated replies asking me what order, even though I have given the number, and what can they do for me, even though I have explained very specifically the reason for writing. It is absolutely impossible to get hold of a real person , I have even tried messaging them on facebook and got a similar reply to the other emails. I am at my wits end as am now stuck with three tops which do not fit, been paid for, so I am out of pocket and not able to contact them. SO BEWARE AND DO NOT USE THIS COMPANY AT ALL.

April 17, 2024
Unprompted review
Richbeliefy logo

Reply from Richbeliefy

Dear Valued Customer, We sincerely regret any trouble caused. Please share your order number at support@richbeliefy.com, and we’ll ensure the issue is resolved quickly.
Chloe, Senior Director of Customer Support, www.richbeliefy.com

Rated 1 out of 5 stars

I purchased a coat cardigan

I purchased a coat cardigan. It took forever to arrive and when it did what a disappointment! The colour was nothing like the display, the fabric was flimsy and poorly made. For the price, not at all value for money. I could have made it myself. Funnily after I ordered I didn’t see the advertisement for this item again. Never ever going to order anything from this company again.

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

Customer service abysmal

Colour not correct, customer service sent me the same automated message 3 times with absolutely no help. And it was 'delivered' by being thrown into my front yard. Don't bother.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Ordered. Money taken from credit card. ZERO RESPONSE to repeated inquiries…WHERE ARE THE ITEMS I ORDERED? I’m in the process of requesting refund with my credit card company. Do not waste your money. It’s a scam!

January 25, 2024
Unprompted review
Show reviews in all languages. (32 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look