Richmond Motor Group - Mitsubishi Fareham Reviews 

31
TrustScore 3.5 out of 5

3.3

Mitsubishi Fareham, Newgate Lane, PO14 1AJ Fareham, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

When Jag Singh first introduced himself I thought I can confidently buy a car from this man And this proved to be the case through the whole process Jag was confident articulate polite and enthusi... See more

Company replied

Rated 5 out of 5 stars

I booked an mot, Dan went above and beyond to help me out. You won’t know how much I appreciated your help and being efficient and informative. Every member of staff were professional, helpful, know... See more

Company replied

Rated 5 out of 5 stars

Went to look at a car at the Fareham branch. The service was amazing and Peter Fowler made the experience exceptional. He spent the extra time with us to go around the car showing us what is what. He... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a bmw from Richmond fareham, I live all the way in cornwall so it was a tricky situation with travelling so far however Mo who I went through the whole process with was fantastic.... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Mitsubishi Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, United Kingdom

  • 01329 820 630

3.3

Average

TrustScore 3.5 out of 5

31 reviews

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3.3

All reviews

(31)

1,611 reviews in the last 12 months

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Rated 5 out of 5 stars

Richmond (Fareham)

Richmond (Fareham) - went into the branch to look at second hand cars and trading in mine. We were approached by a lovely gentleman called Delbir, he explained everything fully, let us do a test drive on our own, no pressure selling.

We ended up walking out with paperwork all signed and taking delivery of a nice little T-ROC some days later.

On day of collection everything explained fully again, and taken around the car.

Few days later called by Delbir to ensure everything was OK and was there anything we weren't happy about.

Great experience and customer service.

Thank you Richmond, you should take great pride in the way your customer are treated by your staff, especially Delbir

June 16, 2022
Unprompted review
Richmond Motor Group - Mitsubishi Fareham logo

Reply from Richmond Motor Group - Mitsubishi Fareham

Hi Ashley, we couldn't be happier that Delbir has provided you with such an amazing car buying experience! We will pass on your high praise!

Rated 5 out of 5 stars

Made getting my new company car very…

Made getting my new company car very easy in a difficult supply time.

June 6, 2022
Unprompted review
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Reply from Richmond Motor Group - Mitsubishi Fareham

Hi Sam, we are pleased to know your recent visit to the showroom was so amazing; we are delighted to learn of your high praise! Thank you so much for leaving this lovely comment!

Rated 5 out of 5 stars

Delbir sold me my car with all the…

Delbir sold me my car with all the paperwork we had to get done he won’t right though all of on line a lot of e-mail he this very good at this job he this the best salesman l have had with all the cars l have had l would give him 100 out of 100 if you buy a car go to him he will spend time with you going for all the paperwork is so good at his job I would recommend anybody to go to this guy and company to buy that car

April 28, 2022
Unprompted review
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Reply from Richmond Motor Group - Mitsubishi Fareham

Hi Angela, thank you so much for leaving your kind feedback! Delbir will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Dal is great!

I was very close to purchasing a car with RMG, but at the last minute another came up from another garage that I could stretch to, so in the end I did not.

I just wanted to take the time though to recognise Del, and his absolutely amazing service. Had a comparable car/price been available with yourselves I would have wanted to buy through him to give him the commission. He was so friendly, polite, not pushy in any way and nothing was too much trouble. As a lone woman going into a garage, quite often it can be an unpleasant experience, so I really wanted to recognise Dal this time.

April 22, 2022
Unprompted review
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Reply from Richmond Motor Group - Mitsubishi Fareham

Hi Amy, thank you for taking the time to leave us a review. We are so pleased Del provided you with excellent customer service! We will be sure to pass your kind words on to him!

Rated 5 out of 5 stars

Car buying made easy

My wife and I purchased a vehicle from Richmond Motors in Fareham and we were extremely impressed with the service from beginning to end. All the team were happy to help and advise us and took time to ensure we understood our options every step of the way. All our queries were answered in a timely manner and we felt that the whole team genuinely wanted us to be happy with every part of the process and as such we never felt any pressure to make a decision, not even to make the purchase.

January 27, 2022
Unprompted review
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Reply from Richmond Motor Group - Mitsubishi Fareham

Hi David, we couldn't be happier that you received such a great car buying experience from our dealership in Fareham! We hope you love your new car.

Rated 5 out of 5 stars

Buying our car was made very easy by…

Buying our car was made very easy by Del. Everything was explained well and would certainly recommend them for good service and customer contact.

January 25, 2022
Unprompted review
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Reply from Richmond Motor Group - Mitsubishi Fareham

Hi Muriel, we couldn't be happier that Del provided you with such a great car buying experience. We will pass your kind words along to him. We hope you love your new car!

Rated 5 out of 5 stars

Good experience

Have always had a good experience with this showroom would recommend!!!

December 28, 2021
Unprompted review
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Reply from Richmond Motor Group - Mitsubishi Fareham

Good morning Maggie, thank you for the positive rating and review. We're so glad you are happy with the service received from the team at Mitsubishi Fareham. We’ll pass along the kind words. Thank you.

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. Salesman was informative any query’s I had were answered

August 16, 2021
Richmond Motor Group - Mitsubishi Fareham logo

Reply from Richmond Motor Group - Mitsubishi Fareham

Good morning Bradley, thank you for the review. We are happy to hear you are pleased with the level of service and hope to see you again!

Rated 5 out of 5 stars

Very helpful and attentive.

Very helpful and attentive staff. Quick responses to emails/phone calls with queries. Overall very satisfied with purchase and experience within the branch.

August 9, 2021
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Reply from Richmond Motor Group - Mitsubishi Fareham

Hi AP, thank you for the rating and review. We are so glad to see that you had an excellent experience throughout the whole purchasing journey. On behalf of everyone at Mitsubishi Fareham, we hope to see you again.

Rated 5 out of 5 stars

car purchase new

very pleased with the sales team nice and helpful very happy with the car

August 3, 2021
Richmond Motor Group - Mitsubishi Fareham logo

Reply from Richmond Motor Group - Mitsubishi Fareham

Hi Robert, thank you for sharing your comments about your recent purchasing experience at Richmond Motor Group!

Rated 2 out of 5 stars

Good support when purchasing car after…

Good support when purchasing car after sales let down no contact from them after calling and raising a issue

August 2, 2021
Richmond Motor Group - Mitsubishi Fareham logo

Reply from Richmond Motor Group - Mitsubishi Fareham

Hi Trevor, we're sorry to see you're not satisfied with your experience. We have notified the team of your problem and someone will be in touch with you shortly.

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